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CRM and Sales
The 6 best CRMs for property management
CRM and Sales

The 6 best CRMs for property management 

Property managers have a lot going on. From handling incoming inquiries from prospective tenants to handling maintenance requests from existing ones, and in some cases,...

Alicia Schneider | 12 min read

CRM and Sales
What is enterprise CRM software Guide and best tools
CRM and Sales

What is enterprise CRM software? Guide and best tools

You wouldn’t use a set of walkie-talkies to communicate across your enterprise business, nor should you use small business CRM software to manage its sales...

Rebecca Noori | 14 min read

CRM and Sales
monday vs HubSpot Choosing the best CRM for your team
CRM and Sales

monday vs. HubSpot: Choosing the best CRM for your team

Choosing the right CRM for your business can spell the difference between well-organized client accounts and nurtured leads to prospects falling through the cracks....

Alicia Schneider | 14 min read

CRM and Sales
The best recruitment CRM software options
CRM and Sales

The best recruitment CRM software options

As a recruiter, you’re managing tens, hundreds, or even thousands of applicants a month. If you don’t want to be the recruiter who’s ghosting candidates, ...

Rosanna Campbell | 7 min read

CRM and Sales
6 ways customer data can help personalize your marketing campaigns
CRM and Sales

6 ways customer data can help personalize your...

You’ve saved your customer contact forms, archived your email conversations, and sent your transaction data to your accounts team. What’s next? Some...

Rebecca Noori | 9 min read

CRM and Sales
Affiliate management How to manage affiliates in 2024
CRM and Sales

Affiliate management: How to manage affiliates in 2024

Effective affiliate management is key to making your affiliate program work. And, given that affiliate marketing is involved in 16% of all the ecommerce sales in the US...

Rosanna Campbell | 10 min read

CRM and Sales
How to measure and improve your customer satisfaction
CRM and Sales

How to measure and improve your customer satisfaction

Customer satisfaction measures how much your customers like your products or services. And in some cases, it can make or break your business. Highly satisfied customers...

David Hartshorne | 10 min read

CRM and Sales
10 best Salesforce alternatives in 2024
CRM and Sales

10 best Salesforce alternatives in 2024

Salesforce is a household name when it comes to CRMs. While Salesforce is a solid CRM choice for many businesses, it’s not the only option on the market.  Shopping...

Alicia Schneider | 11 min read

CRM and Sales
AI email generator Best practices for sales teams
CRM and Sales

AI email generator: Best practices for sales teams

AI has infiltrated multiple aspects of our personal and professional lives. We use the technology to play our favorite music, log into our phones using Face ID, and even...

Rebecca Noori | 7 min read

CRM and Sales
How to save your team time with a shared inbox
CRM and Sales

How to save your team time with a shared inbox

We all know the feeling. That moment when you realize that you didn’t reply to the client’s email. The really important email. The email that would have meant...

Rosanna Campbell | 9 min read

CRM and Sales
Data enrichment Benefits and best practices
CRM and Sales

Data enrichment: Benefits and best practices

When Christopher Columbus set out in 1492 to discover a westward route from Europe to Asia, he accidentally landed in the Americas. The problem? Bad data. Columbus had...

Rebecca Noori | 8 min read

CRM and Sales
HTML emails Everything you need to know
CRM and Sales

HTML emails: Everything you need to know

You may not realize it, but most of the emails in your inbox are HTML emails. Plain text emails, by comparison, are exactly what they sound like – text only, and...

Alicia Schneider | 8 min read

CRM and Sales
Customer support vs customer service Whats the difference
CRM and Sales

Customer support vs customer service: What’s the...

The terms customer service and customer support are often used interchangeably, and while both refer to ways of assisting customers, they differ in their approaches. In...

Alicia Schneider | 8 min read

CRM and Sales
Customer onboarding guide best practices metrics and FAQs
CRM and Sales

Customer onboarding guide: best practices, metrics, and...

You’ve nurtured the lead, closed the sale, and are ready to watch the revenue roll in. It sounds like your work is done, but customer onboarding is the next...

Rebecca Noori | 10 min read

CRM and Sales
How to design an effective customer education strategy
CRM and Sales

How to design an effective customer education strategy

You provide your customers with support, community, content, and perks, but if you’re not teaching them, you’re missing out on a critical way of engaging them....

Alicia Schneider | 9 min read

CRM and Sales
Customer success unleashed Strategies for effective implementation
CRM and Sales

Customer success unleashed: Strategies for effective...

The key to a successful business is the relationship you have with your customers. We all want our customers to continuously thrive using our products and services, but...

Shana Vernon | 10 min read

CRM and Sales
Why Customer Orientation Matters
CRM and Sales

Why Customer Orientation Matters

Customer orientation is the key to business success.

Rosanna Campbell | 10 min read

CRM and Sales
Lead distribution why it matters and applying it to your team
CRM and Sales

Lead distribution: why it matters and applying it to...

Each lead is unique, just like each sales rep is unique. To maximize every opportunity with a potential customer, it’s important to pair them up with the best sales...

Alicia Schneider | 8 min read

CRM and Sales
Asana vs Jira which is right for your team in 2024
CRM and Sales

Lead qualification checklist to streamline sales

Ever wondered what sets top-performing sales teams apart from the rest? The secret lies in lead qualification – boosting efficiency by focusing on the most promising...

Shana Vernon | 9 min read

CRM and Sales
monday sales CRM vs Salesforce which is better for your business
CRM and Sales

monday sales CRM vs. Salesforce: which is better for...

Both monday sales CRM and Salesforce are cloud-based platforms that help companies manage their business and automate processes related to customer service, sales,...

Alicia Schneider | 11 min read

CRM and Sales
Lead capturing 101 Strategies and software for more successful leads
CRM and Sales

Lead capturing 101: Strategies and software for more...

When it comes to your business’s lead management, you can’t do much without knowing who your leads are or how to contact them. It’s not enough to strike a first...

Rosanna Campbell | 11 min read