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Unlock the potential of customer feedback analysis
CRM and Sales

Unlock the potential of customer feedback analysis

Customer feedback is an immensely powerful tool for businesses that aim for growth. It provides true insight...

8 min read

email segmentation
CRM and Sales

How to use email segmentation to improve email...

With the large number of marketing emails we receive from brands each day, it’s almost become a habit...

8 min read

An image of an laptop with a picture of Gmail open on the screen, used to track email open rate.
CRM and Sales

Email open rate: definition, formula, and tracking tips

347.3 billion emails will be sent and received every single day in 2023, and we’re on track to hit...

8 min read

two real estate agents in an office using CRM
CRM and Sales

LionDesk pricing & CRM for real estate review

Customer relationship management (CRM) systems and their use cases have spread far and wide past sales and...

10 min read

BANT (budget, authority, need, timing)
CRM and Sales

BANT: What you need to know to generate qualified leads

One way to ensure your company is targeting the right people is by using the BANT sales methodology. This...

6 min read

customer tracking
CRM and Sales

What is customer tracking? Our guide to tracking...

When companies track and analyze their customer’s data, it helps them identify possible opportunities and...

8 min read

Sales Qualified Lead (SQL)
CRM and Sales

Sales qualified leads (SQL) — what you need to know

Research shows sales reps need to average 8-10 meaningful conversations per day to fulfill their monthly...

7 min read

The header inage of this CRM glossary is a woman on computer performing various tasks.
CRM and Sales

CRM Glossary: all the CRM And sales terms you need to...

In order to best utilize your customer relationship management (CRM) software, there are a handful of terms...

 

hands touching computer opportunity management
CRM and Sales

Why your sales team needs opportunity management

If you’re in sales, you know that one of your main goals is to turn leads into opportunities into deals ...

7 min read

What is a SaaS CRM, and do you need one?
CRM and Sales

What is a SaaS CRM, and do you need one?

Finding the right CRM for your company can be difficult, as each business has its own unique needs. The...

8 min read

raw leads
CRM and Sales

How to effectively manage raw leads and convert them

Raw leads are the new, unpolished leads you obtain — you’re not sure of their potential. It’s...

8 min read

Sales operations basics: what it means and tips for success
CRM and Sales

Sales operations basics: what it means and tips for...

“Sales operations” sounds like an overly general term, and it does encompass a lot. But it’s...

8 min read