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Please sign in to your monday.com account to begin chatting. Follow the instructions below to locate “Live chat”.
1
In the left pane of your monday.com account, select the "?" icon
2
Click on "Contact us" at the bottom of the help center page
3
Click on "Live chat" on the top menu, which will open up the chat
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What topic can we help you with? Billing is the only call back topic we support at the moment but more topics are coming soon
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What is the latest time we can call? Currently, we only offer callbacks in English and on weekdays
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Top FAQs
What is our pricing model?
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Our pricing is based on 2 variables: the feature plan you'd like to use, and the number of seats you purchase on the platform. Once you've decided on the feature plan and number of seats, choose your preferred subscription payment: month-to-month or annual. Payment is made in one upfront installment (so if you purchase a plan for one year, you will pay for one year upfront). To see all plans please go to your avatar > admin > billing and click on "upgrade now"
Are there any live or recorded demos of the platform?
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How are automation and integration usage and actions defined?
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The number of monthly actions you can have on your account depends on which plan you are on. Every automation/integration recipe has a trigger and an action or multiple actions. The admin can track automation/integration action use by going to any board and clicking on the Board Power-Ups > Automations/Integrations and then selecting "Account Usage" tab.
Do you offer paid training?
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