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CRM and sales

We’re delving into CRM best practices, latest trends and effective strategies.
Learn how to get the most out of monday CRM features to improve efficiency at every stage of the customer journey, plus what makes it stand out from other CRM software.
CRM and sales
How to handle sales objections 5 examples and steps to win more deals
CRM and sales

How to handle sales objections: 5 examples and steps to win more deals

Strong objection handling starts long before you respond. It starts with listening. When a prospect raises a concern, they’re still engaged — and they’re telling...

Chaviva Gordon-Bennett | 21 min read

CRM and sales
B2B sales pipeline stages 7 ways to move deals faster
CRM and sales

B2B sales pipeline stages: 7 ways to move deals faster

Pipeline visibility separates teams that consistently hit quota from those that scramble at quarter-end. When your pipeline stages are clearly defined with specific exit...

Chaviva Gordon-Bennett | 38 min read

CRM and sales
Sales management process 6 steps to build a stronger sales team
CRM and sales

Sales management process: 6 steps to build a stronger sales team

A strong sales management process turns revenue targets into predictable outcomes. It gives you the visibility to spot what’s working, the structure to scale what...

Chaviva Gordon-Bennett | 35 min read

CRM and sales
Automated sales followup How to build a system reps actually use
CRM and sales

Automated sales follow-up: How to build a system reps actually use

Most deals don’t die because the product was wrong or the price was too high — they die because someone forgot to follow up. Automated sales follow-up ensures...

Chaviva Gordon-Bennett | 41 min read

CRM and sales
Enterprise AI CRM explained Features Benefits and Use Cases
CRM and sales

Enterprise AI CRM explained: Features, Benefits, and Use Cases

Enterprise sales teams generate huge amounts of customer data, but most CRM systems still rely on reps to manually update records, manage follow-ups, and build...

Chaviva Gordon-Bennett | 36 min read

CRM and sales
Demystifying Agentic CRM Why 8220AI Dust8221 Isn8217t Enough for Revenue Teams
CRM and sales

Demystifying Agentic CRM: Why “AI Dust” Isn’t Enough for Revenue Teams

As revenue leaders, we are asked this question multiple times a day: “What are you doing with AI?” It’s clear that our teams need to start talking about what AI...

Yiftah Shiri | 4 min read

CRM and sales
Top CRMs for the venture capital industry 12 platforms for nonlinear deal flow
CRM and sales

Top CRMs for the venture capital industry: 12 platforms for non-linear deal flow

A founder you passed on 18 months ago lands back in your inbox with traction, a new lead investor, and real momentum. The context exists somewhere — scattered across...

Chaviva Gordon-Bennett | 48 min read

CRM and sales
Ecommerce CRM systems 14 platforms to unify sales and fulfillment data
CRM and sales

E-commerce CRM systems: 14 platforms to unify sales and fulfillment data

When a customer asks about a delayed order, your team shouldn’t need to check five different systems just to find an answer. The right e-commerce CRM keeps...

Chaviva Gordon-Bennett | 49 min read

CRM and sales
CRM with email marketing integration 15 platforms to close the salesmarketing gap
CRM and sales

CRM with email marketing integration: 15 platforms to close the sales-marketing gap

Your sales rep just called a lead who opened three marketing emails this morning. They had no idea. Meanwhile, marketing sent a nurture sequence to someone your team...

monday.com | 54 min read

CRM and sales
Quote management software 15 tools to speed up sales quotes
CRM and sales

Quote management software: 15 tools to speed up sales quotes

A buyer asks for pricing at 10:00 a.m., and by late afternoon, the deal is still waiting on approvals and updates. Quote management software solves this by giving sales...

Chaviva Gordon-Bennett | 52 min read

CRM and sales
Sales order management software 15 solutions tested for revenue teams in 2026
CRM and sales

Sales order management software: 15 solutions tested for revenue teams in 2026

The deal closed. Your CRM says “won.” And then the real chaos begins. Suddenly, sales is pinging ops about inventory. Finance is waiting on an invoice that...

monday.com | 52 min read

CRM and sales
CRM for SaaS companies 14 top platforms for managing the customer lifecycle
CRM and sales

CRM for SaaS companies: 14 top platforms for managing the customer lifecycle

In SaaS, the signature is just the beginning — real revenue comes from onboarding, adoption, renewals, and expansion. A CRM built for recurring revenue helps teams...

Chaviva Gordon-Bennett | 48 min read