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CRM and sales

We’re delving into CRM best practices, latest trends and effective strategies.
Learn how to get the most out of monday CRM features to improve efficiency at every stage of the customer journey, plus what makes it stand out from other CRM software.
CRM and sales
8 voice of the customer best practices to drive revenue growth
CRM and sales

8 voice of the customer best practices to drive revenue growth

Your customers are telling you exactly what they need to close, renew, and expand — but only if you have the right systems to capture it. When feedback flows through...

Chaviva Gordon-Bennett | 40 min read

CRM and sales
CRM automation with AI predictive analytics 7 workflows to improve forecasting and revenue growth
CRM and sales

CRM automation with AI predictive analytics: 7 workflows to improve forecasting and revenue growth

Revenue teams can finally move beyond gut-feel forecasting. According to Gartner, only 45% of sales leaders have high confidence in their forecast accuracy, CRM...

Chaviva Gordon-Bennett | 17 min read

CRM and sales
AI B2B lead generation Build better pipelines with less manual work
CRM and sales

AI B2B lead generation: Build better pipelines with less manual work

AI B2B lead generation transforms how your team works by automating repetitive tasks like research, scoring, and outreach, so your reps focus on building relationships...

Chaviva Gordon-Bennett | 17 min read

CRM and sales
Lead generation forms that convert Examples and best practices
CRM and sales

Lead generation forms that convert: Examples and best practices

A smart lead generation form turns anonymous website visitors into qualified sales conversations. It captures the right information at the right time, connects directly...

Chaviva Gordon-Bennett | 18 min read

CRM and sales
AI for customer retention 11 proven strategies to reduce churn
CRM and sales

AI for customer retention: 11 proven strategies to reduce churn

Revenue teams that master retention grow faster than those chasing new logos. AI makes it possible to predict which customers need attention, personalize every...

Chaviva Gordon-Bennett | 17 min read

CRM and sales
Best CRM for law firms 14 tools to streamline intake and grow revenue
CRM and sales

Best CRM for law firms: 14 tools to streamline intake and grow revenue

The best business development opportunities often hide in plain sight: a referral source that never got followed up, a client relationship one practice group...

Chaviva Gordon-Bennett | 30 min read

CRM and sales
Best CRM for startups 13 platforms that scale with your team
CRM and sales

Best CRM for startups: 13 platforms that scale with your team

Your first CRM shapes how you sell for years. Pick the right one, and your team actually uses it: Deals move faster, nothing falls through the cracks, and everyone works...

Chaviva Gordon-Bennett | 30 min read

CRM and sales
12 best deal tracking software platforms to close pipeline gaps
CRM and sales

12 best deal tracking software platforms to close pipeline gaps

When late-stage deals go quiet and your forecast starts looking more hopeful than real, the culprit is usually scattered data — notes buried in email, CRM updates from...

Chaviva Gordon-Bennett | 30 min read

CRM and sales
Social CRM software 15 tools to capture social leads and grow revenue
CRM and sales

Social CRM software: 15 tools to capture social leads and grow revenue

When a prospect comments on a LinkedIn ad or sends a DM, you’re looking at a potential revenue signal — not just engagement. Social CRM software captures those...

Chaviva Gordon-Bennett | 31 min read

CRM and sales
The 12 best finance CRM platforms for financial services teams
CRM and sales

The 12 best finance CRM platforms for financial services teams

Financial services teams need more than deal tracking — they need a platform that manages long-term relationships, maintains compliance trails, and preserves every...

Chaviva Gordon-Bennett | 30 min read

CRM and sales
12 best CRMs for life insurance agents to manage renewals and compliance
CRM and sales

12 best CRMs for life insurance agents to manage renewals and compliance

For life insurance agents, closing a policy is just the beginning of a relationship that can span decades. The right CRM transforms that complexity into opportunity —...

Chaviva Gordon-Bennett | 30 min read

CRM and sales
Voice of the customer software 10 AIpowered platforms for revenue teams
CRM and sales

Voice of the customer software: 10 AI-powered platforms for revenue teams

Revenue teams already capture customer feedback across support tickets, calls, surveys, emails, and customer conversations. The challenge is not collecting signals. It...

Chaviva Gordon-Bennett | 31 min read