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lead nurturing
CRM and Sales

Lead nurturing: definition and examples

Lead nurturing should be a careful balance between building trust with potential customers, but not being too...

8 min read

BANT (budget, authority, need, timing)
CRM and Sales

BANT: What you need to know to generate qualified leads

One way to ensure your company is targeting the right people is by using the BANT sales methodology. This...

6 min read

customer tracking
CRM and Sales

What is customer tracking? Our guide to tracking...

When companies track and analyze their customer’s data, it helps them identify possible opportunities and...

8 min read

Sales Qualified Lead (SQL)
CRM and Sales

Sales qualified leads (SQL) — what you need to know

Research shows sales reps need to average 8-10 meaningful conversations per day to fulfill their monthly...

7 min read

The header inage of this CRM glossary is a woman on computer performing various tasks.
CRM and Sales

CRM Glossary: all the CRM And sales terms you need to...

In order to best utilize your customer relationship management (CRM) software, there are a handful of terms...

 

hands touching computer opportunity management
CRM and Sales

Why your sales team needs opportunity management

If you’re in sales, you know that one of your main goals is to turn leads into opportunities into deals ...

7 min read

raw leads
CRM and Sales

How to effectively manage raw leads and convert them

Raw leads are the new, unpolished leads you obtain — you’re not sure of their potential. It’s...

8 min read

Sales operations basics: what it means and tips for success
CRM and Sales

Sales operations basics: what it means and tips for...

“Sales operations” sounds like an overly general term, and it does encompass a lot. But it’s...

8 min read

b2b sales process
CRM and Sales

B2B sales process: definition and best practices

The B2B sales process — it’s a maze, a labyrinth. You can easily get lost while trying to wrap your...

8 min read

Considering a tech sales job? Here’s how to get started
CRM and Sales

Considering a tech sales job? Here’s how to get...

The tech industry is constantly bringing out new and interesting products, so there’s no shortage of work...

8 min read

web-based crm
CRM and Sales

What is a web-based CRM, and why does it matter?

Setting up an on-premise customer relationship management (CRM) system requires a significant investment of...

6 min read

Why you should have a sales commission plan for your team
CRM and Sales

Why you should have a sales commission plan for your...

A competitive pay structure and commission plan are essential to bringing in and retaining the best sales...

8 min read