Customer support vs customer service: What’s the...
The terms customer service and customer support are often used interchangeably, and while both refer to ways...
Customer onboarding guide: best practices, metrics, and...
You’ve nurtured the lead, closed the sale, and are ready to watch the revenue roll in. It sounds like...
How to design an effective customer education strategy
You provide your customers with support, community, content, and perks, but if you’re not teaching them,...
The lead management process: a practical guide
A great lead management process can transform your business.
Mass email: definition, best practices, and FAQs
Mass email has been around longer than the internet. In May 1978, Marketing Manager Gary Thuerk sent a mass...
6 Best rated free CRM platforms for 2023
Since finding the right CRM for sales, customer support, and marketing teams takes time and resources, you might start by looking into the free CRM options out...
monday sales CRM vs. monday work management
The monday.com universe of products is always expanding and we’ve received a lot of questions from you, our...
Email conversion rate: importance, tips, and FAQs
Customer attention is fleeting at best. With a sea of new brands vying for your customer’s attention via...
NetSuite CRM vs Salesforce: Which is the best choice?
If you’re weighing up which CRM solution would be the best fit for managing your customer relationships,...
Building a high-performing sales team: tips for...
Sales is the driving force behind any business. Without a strong sales team, it’s difficult for...
Unlock the power of email A/B testing: Get to know the...
Email marketing is a crucial part of any sales strategy, but are you using it to its full potential? In this...
How to supercharge your sales and marketing funnel in 2023
If you do a lot of cooking, a funnel is a must-have kitchen utensil. With a large, open, top that decreases in size to form a small(er) opening, a funnel allows cooks to...