Alicia Schneider,
Posts by this author
The AI integration roadmap: 6 steps + real-world...
AI integration is making already-intelligent systems even smarter. By integrating capabilities like...
7 game-changing CRMs for distributors to consider in...
Distributors play a critical role in the e-commerce ecosystem. As key players in the supply chain, the way...
7 Zoho CRM alternatives to try in 2025
AI integration is making already-intelligent systems even smarter. By integrating capabilities like...
Top 8 Freshdesk alternatives to improve service in 2025
AI integration is making already-intelligent systems even smarter. By integrating capabilities like...
Top 8 Zendesk alternatives: A comparison guide for 2025
AI integration is making already-intelligent systems even smarter. By integrating capabilities like...
AI customer experience: 10 ways AI is improving CX in...
AI integration is making already-intelligent systems even smarter. By integrating capabilities like...
Top 8 ServiceNow alternatives and competitors in 2025
AI integration is making already-intelligent systems even smarter. By integrating capabilities like...
What is B2C CRM? 7 best software in 2025
The nature of CRM software is connecting businesses to their customers, but for B2C teams, choosing the right...
What is a B2B CRM? The top 5 software for 2025
B2B sales often involve long processes and a lot of back and forth, but the feeling when your sales team...
8 AI CRMs to level up your sales and service in 2025
CRMs have become the preferred tool of sales and service teams across industries, helping them track and...
Power facilities service management with AI: The time...
AI integration is making already-intelligent systems even smarter. By integrating capabilities like...
Why B2B marketers need lead enrichment software for...
Gathering leads is only half the battle. Once you’ve successfully gotten a new lead, you want to first do a...
How to master service request management in seconds
Companies can receive hundreds of service requests at a time, and if not managed carefully, these requests...