CRM and Sales
HTML emails: Everything you need to know
You may not realize it, but most of the emails in your inbox are HTML emails. Plain text emails, by...
CRM and Sales
Customer support vs customer service: What’s the...
The terms customer service and customer support are often used interchangeably, and while both refer to ways...
CRM and Sales
How to design an effective customer education strategy
You provide your customers with support, community, content, and perks, but if you’re not teaching them,...
CRM and Sales
Lead distribution: why it matters and applying it to...
Each lead is unique, just like each sales rep is unique. To maximize every opportunity with a potential...
CRM and Sales
CRM industries: breaking down CRM needs by industry
Not all industries have the same customer relationship management needs. Real estate agents rely on their...
