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CRM and Sales

The best recruitment CRM software options

Rosanna Campbell 7 min read
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As a recruiter, you’re managing tens, hundreds, or even thousands of applicants a month. If you don’t want to be the recruiter who’s ghosting candidates,  you’ll need a way to manage your relationship with all those applicants.

That’s where a recruitment CRM comes in handy. The right CRM tool can keep you organized, make sure you keep all your candidates updated on their application status, and bring hiring managers up to speed on your progress.

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What is a recruitment CRM?

A recruitment CRM (Customer or Candidate Relationship Management) system is a platform designed to make the hiring process easier to manage.

The right recruiting CRM can help you track interactions with candidates, schedule interviews, monitor the hiring process, and collaborate with the rest of the recruitment team.

Typically, a recruitment CRM will have features like:

  • A central database to store candidate information, including resumes, contact details, skills, and communication history
  • Communication tools, so you can track your interactions with candidates, schedule follow-ups, and maintain contact throughout the recruitment process.
  • Task management, so you can assign and track tasks within your recruitment team
  • Reporting tools to monitor recruitment metrics and analyze your key performance indicators (KPIs), such as time-to-fill, candidate sources, and recruitment costs

What are the benefits of a recruitment CRM?

manage your recruitment pipeline in monday sales CRM

For busy recruiters, there are a ton of benefits to using a recruitment CRM to manage your interactions with candidates. Here are just a few:

Save your team time

The best recruitment CRMs will let you automate many of the tedious manual tasks you handle every day, like sending out email notifications to hiring managers, updating candidate information, scheduling interviews, or notifying candidates about the progress of their applications. This can save you hours a week and help you optimize your recruitment processes.

Create a better candidate experience

Recruiting CRMs make it easier to communicate frequently with candidates, creating a more positive overall experience for applicants and building the hiring company’s reputation as an employer of choice. You can proactively engage the talent pool, too—think targeted email campaigns, automated job alerts, or remote networking events.

Communicate with the hiring team more easily

If you use a recruiting CRM, you’ll find it far easier to communicate with the rest of the hiring team, including your fellow recruiters, the hiring manager, and any other stakeholders. With email integration, messaging features, and automated updates, you can keep the whole team on the same page and never drop the ball again.

Ready to start getting all these benefits? Check out monday CRM!

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The 10 best recruitment CRM options

Of course, not every recruitment CRM will be right for every team. Here’s our breakdown of X of the best solutions on the market in 2024.

1. monday CRM

Best for: Recruitment agencies and in-house HR teams that need a customizable, automated, and highly visual recruitment CRM

manage your recruitment forecasting with monday sales CRM

monday CRM is a powerful platform for busy recruiters and in-house HR teams. Our fully customizable, user-friendly platform lets you boost the candidate experience, refine the candidate sourcing process, and attract top talent. You can choose to create your CRM system from ready-made templates or design your own recruitment pipeline, workflow, and process to drive real business impact.

According to TechReport, “monday.com is more than just a recruitment tool. Its flexibility and customizable templates prove it to be a real time-saver.”

Key features 

  • Fully customizable—edit columns to show recruitment activity, candidate details, new job details, and more
  • Intuitive interface—visual boards and a drag-and-drop interface to easily create workflows, track candidates, and increase productivity
  • Robust automations—to send replies to candidates, filter applicants into buckets, create and assign team tasks, and send team notifications
  • Handy dashboards—to view all candidate information in one place, run reports, and forecast hiring requirements
  • AI tools—to help you move faster, from creating the perfect candidate email to generating meeting action items

Pricing information

  • From $10/seat/month billed annually (minimum 3 users)
  • No free plan
  • 14-day free trial available

More info: monday CRM pricing

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2. Zoho Recruit

Best for: Staffing agencies and corporate HR departments

screenshot of zoho recruit

Image source

Like monday CRM, Zoho Recruit comes with both an applicant tracking system and CRM features.

Key features 

  • Sourcing tools, including job posting and social recruiting
  • Custom careers page
  • Candidate portal
  • Email marketing
  • ATS tools

Pricing information

  • Limited free plan
  • From $30/month for the Standard plan
  • Enterprise pricing available

3. HubSpot CRM

Best for: Full-time recruiters and large-scale recruitment operations

screenshot of hubspot crm

Image source

Hubspot is well-known as a sales and marketing CRM, but it also offers some great options for recruiters.

Key features  

  • Email, social media, and pay-per-click candidate campaigns
  • Candidate nurturing tools
  • Detailed candidate database, with tagging and segmenting tools
  • Lead scoring to flag up exceptional candidates

Pricing information 

  • From $20/month billed annually
  • Free plan available
  • 14-day free trial

Related: HubSpot pricing

4. Manatal

Best for: Recruitment agencies working with multiple clients

screenshot of manatal recruitment CRM

Image source

Manatal is an all-in-one recruitment CRM and ATS platform, which lets you organize your candidates into kanban-style boards and a drag-and-drop pipeline.

Key features

  • Job portal integrations
  • AI-driven candidate recommendations
  • Chrome extension for LinkedIn
  • Tools to manage multiple client relationships

Pricing information 

  • 14-day free trial
  • From $15/month

5. Teamtailor

Best for: Recruiters who want to prioritize candidate communication 

screenshot of teamtailor

Image source

Teamtailor is a recruitment management solution that includes CRM features. It has options to send bulk communications and personalized follow-ups, with templated messages to get you started.

Key features 

  • Interview scheduling
  • Social media sourcing
  • Candidate database
  • Messaging templates
  • Mass email features

Pricing 

  • 14-day free trial
  • Price available on request only

6. Thryv 

Best for: In-house recruiters in small businesses 

screenshot of Thryv dashboard

Image source

Thryv is an operations platform for small businesses, with CRM functionality. You can use it to set up a candidate portal, centralize your inbox, and chat with your team.

Key features 

  • External portal for candidates
  • Documentation storage
  • Centralized inbox
  • Team chat

Pricing 

  • Free forever option available
  • Business Center (suite of tools including CRM) – $199 per location

7. ClearCompany

Best for: Mid-sized to large companies with remote workforces

screenshot of clearcompany dashboard

Image source

ClearCompany offers a combined ATS and recruitment CRM, with a modular structure so you can set it up how you want.

Key features

  • Integrate with job boards
  • Background checks in 180+ countries
  • Task management
  • Workforce planning
  • Employer branding tools

Pricing

  • Available on request

8. Recruiterflow

Best for: Time-crunched staffing agencies

screenshot of recruiterflow dashboard

Recruiterflow is an end-to-end recruiting CRM with drag-and-drop tools and automation options.

Key features

  • Pipeline management
  • Email automation
  • Advanced recruiting automation
  • Real-time reporting
  • Job board integration
  • Open API

Pricing

  • 14-day free trial
  • From $99/user/month

9. Trakstar Hire

Best for: SMBs and mid-market companies

screenshot of trakstar hire dashboard

Image source

Trakstar Hire is an ATS with CRM features, collaboration tools, and reporting functionality.

Key features 

  • Candidate sourcing
  • Hiring team collaboration
  • Careers website
  • Reporting
  • Resume parsing

Pricing 

  • Available on request

10. PCRecruiter

Best for: Recruitment agencies with multiple clients

Screenshot of PCRecruiter dashboard

Image source

PCRecruiter is a CRM software that helps with the end-to-end hiring process, with communication tools, internal collaboration features for the hiring team, and automated workflows.

Key features 

  • Comprehensive candidate search
  • Communication and collaboration tools
  • Automated workflows
  • Drag-and-drop interface
  • Recruitment analytics tools
  • Email integration

Pricing

  • Available on request

Essential features of a recruiting CRM

visual interface and drag and drop features in monday sales crm

Whichever recruitment CRM you choose, make sure it comes with the key features you’ll need to make your life easier and create a seamless candidate experience. For instance, with monday CRM, you’ll get:

  • Automations to save your team time and skip the repetitive tasks, so you can get more done
  • Integrations  with the rest of your tech stack, so you never  have to manually duplicate data and nothing falls through the cracks
  • Views that let you see all your data and the recruitment pipeline in the way that makes the most sense to you and your team
  • Dashboards to simplify the complex hiring pipeline and keep candidates engaged with real-time insights

Ready to level up your relationship with your candidates and make your recruitment pipeline simpler? Check out monday CRM.

Rosanna is a freelance content writer who writes non-boring content for B2B SaaS clients like ThoughtSpot, Lattice and monday.com. She lives in Spain with her husband, her son, and a beagle puppy who eats her furniture. Learn more about her here: rosannacampbell.com
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