Product development: 7 steps to turn ideas into a product
Building a product from scratch takes more than just a good idea. That idea needs to go through testing, a prototype, market research, and likely several iterations before it’s ready to hit the market. Product development is a process that brings ideas to life. Whether it’s a physical product,...
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How to measure and improve your customer satisfaction
Customer satisfaction measures how much your customers like your products or services. And in some cases, it can make or break your business. Highly satisfied customers are more likely to remain loyal and spend more in the future. On the other hand, dissatisfied customers are more likely to switch...
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What actually is work management?
Effective work management is an orchestra that brings vital processes, projects, tasks, and resources together in perfect harmony. The best way to synchronize all the essential elements of your business is to use an effective work management system to keep everyone communicating, organized, and on...
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19 best project management software for 2025
Welcome to your roadmap for project management success. We’ve reviewed the market’s top tools to bring you this concise, powerful guide. Our curated list...
Wrike vs. Asana: which is best for your team in 2025 ?
As two of the most popular project management software solutions on the market, Wrike and Asana are both good options. Wrike, a work management platform, allows...
The 15 best business process management tools for 2025
Is your business stuck in a rut, carrying out the same processes day after day because “that’s just the way we do things around here”? Unfortunately, stale...
Work management
CRM & sales
Sales automation AI: 7 game-changing tools to grow your revenue faster
Artificial intelligence isn’t here to take away sales jobs. Instead, it’s actually creating more opportunities for reps to focus on what they do best:...
How to use AI in sales: 12 real-world use cases that close more deals
Artificial intelligence (AI) has found its way into every part of the sales process, and we’re not just talking about using ChatGPT to write pitches. When used...
Top 5 CRMs for photographers to streamline, scale, and book more clients
You’ve just wrapped up an engagement photoshoot. The lighting was perfect, you instantly put the couple at ease, and they were thrilled with the previews you sent. A...
Run a smarter moving business: 7 top CRMs for moving companies in 2025
When most people think of movers, they picture a truck pulling up on moving day. But behind that moment is a complex operation filled with scheduling, logistics,...
Top 5 CRMs for travel agencies: automate, personalize, and sell more
In the travel industry, it’s critical to meet your customers at the right place and at the right time. With price fluctuations and travelers’ desire to get the best...
5 top CRMs for call centers to improve efficiency and customer satisfaction
Delivering fast, personalized service is at the heart of every successful call center, and the right tools can make all the difference. A CRM acts as a central hub for...
Product development life cycle
The ultimate guide to PI planning
Program Increment (PI) Planning is a cadence-based event that aligns all Agile Release Train (ART) teams to the same mission and vision. It’s a crucial element of...
Technical leadership: a comprehensive guide
Technical leaders wear many different hats: they’re the go-to person for technical problem solving, they ensure their team’s happiness and growth, and they deliver...
What is rapid application development (RAD)? The complete guide for 2025
As the name implies, rapid application development (RAD) focuses on quick, iterative development for new software products. Rather than delivering a final product in its...
Development velocity: what it is, why it matters, and how to improve it
Development velocity is a key driver for efficient, fast-paced product development. It measures how effectively teams move from concept to release, directly impacting...
Evaluate engineering productivity with monday dev
The software development process is complex, involving many moving parts, unexpected technical challenges, and cross-team dependencies. Central to navigating this...
A guide to Agile testing: Why it’s important & best practices
In the growing field of software development, developers face the difficult task of creating clean code that effectively brings ideas to life. Entire organizations rely...
Service management
Automated quality management: How to deliver better service at scale
Customers remember when they have an exceptional experience with a support agent. Someone who listens to their query, knows how to solve it, and keeps them updated along...
What is an IT ticketing system, and how does it benefit your business?
In large organizations, IT teams field hundreds, even thousands of service requests a week. Some come in through email. Others via monitoring alerts. Then a VP flags a...
AI for ITSM: From reactive support to predictive service
IT service management is ripe for an overhaul. Traditionally weighed down by spreadsheets, email chains, and event logs, IT professionals spend far too much time combing...
Transform HR service management with an ITSM mindset
Employees mainly contact HR when they need something. They get in touch to update their address or query a tax calculation that’s thrown their latest paycheck out of...
What is ITIL? The framework behind successful IT operations
When a city’s traffic system runs well, you barely notice it. Lights are timed just right, lanes are clearly marked, and drivers follow the rules of the road. But take...
What is IT asset management? How it extends the value of your tech
Enterprise companies don’t run on caffeine alone—they run on tech. Hardware, software, and cloud-based tools power everything from individual tasks to massive...
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What is business process standardization: A leadership guide
In any growing organization, teams naturally develop their own unique ways to get work done. While this adaptability is a strength, it often creates invisible friction....
What is a change control process and why does it matter?
In fast-moving organizations, change is a constant, but uncontrolled modifications often create more problems than they solve. Without a clear system, even small...
Supply chain management: How to do it right in 2025
A successful supply chain depends on seamless coordination between dozens of partners, teams, and processes. When everyone works from different spreadsheets and systems,...
What is a project deliverable? Examples + workflows
Successful projects run on shared understanding, but that clarity often breaks down when it comes to what the team is actually producing. Without a clear, agreed-upon...
How to build effective project schedules in 5 steps
In any successful project, the plan is only as strong as its schedule. A great project schedule does more than just track deadlines. It acts as a central playbook that...
Understanding prince2 methodology: core principles and processes
As projects scale in complexity, many teams discover that their informal processes can no longer keep up, leading to missed deadlines and budget overruns. This is not a...
Procurement management fundamentals: What you need to know
Many teams see procurement as a simple purchasing function, a slow but necessary step to get what they need. This view misses the bigger picture where strategic...
The scenario planning process: 5 steps to future-proof your business
Even the most solid business strategies can be fragile. They often rely on a single, predictable view of the future that rarely unfolds as expected, leaving teams...
Project development process: from concept to completion [2025]
Great projects are born from clear vision, but they come to life through structured execution. Many teams struggle to bridge this gap, leaving valuable ideas stuck in a...
Program management explained: what you need to know [2025]
Many organizations excel at executing individual projects but struggle to connect them to a larger strategic vision. When projects operate in silos, teams lose sight of...
Change management process: 6 steps for successful implementation (2025)
Organizational change can feel like a high stakes race where teams start at different times and run in different directions. A structured change management process...
Program management vs project management: Understanding the distinction
Growing organizations often face a critical challenge: their teams are busy executing projects, but the big-picture strategy feels disconnected from the daily grind....
Small business management essentials for success [2025]
Most small business leaders are masters of juggling roles — acting as the strategist, project lead, and financial planner all in the same day. While this agility is a...
The only project quality management playbook you need in 2025
Without consistent quality, even well-planned projects fall short. Project quality management offers a clear approach for defining expectations, integrating them into...
AI project management tools: 7 platforms transforming work in 2025
Project management used to mean scattered spreadsheets, whiteboards full of sticky notes, and panicking when you miss a deadline. These days we have software. Better...