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Sales Qualified Lead (SQL)
CRM and Sales

Sales qualified leads (SQL) — what you need to know

Research shows sales reps need to average 8-10 meaningful conversations per day to fulfill their monthly...

7 min read

The header inage of this CRM glossary is a woman on computer performing various tasks.
CRM and Sales

CRM Glossary: all the CRM And sales terms you need to...

In order to best utilize your customer relationship management (CRM) software, there are a handful of terms...

 

hands touching computer opportunity management
CRM and Sales

Why your sales team needs opportunity management

If you’re in sales, you know that one of your main goals is to turn leads into opportunities into deals ...

7 min read

What is a SaaS CRM, and do you need one?
CRM and Sales

What is a SaaS CRM, and do you need one?

Finding the right CRM for your company can be difficult, as each business has its own unique needs. The...

8 min read

raw leads
CRM and Sales

How to effectively manage raw leads and convert them

Raw leads are the new, unpolished leads you obtain — you’re not sure of their potential. It’s...

8 min read

Sales operations basics: what it means and tips for success
CRM and Sales

Sales operations basics: what it means and tips for...

“Sales operations” sounds like an overly general term, and it does encompass a lot. But it’s...

8 min read

b2b sales process
CRM and Sales

B2B sales process: definition and best practices

The B2B sales process — it’s a maze, a labyrinth. You can easily get lost while trying to wrap your...

8 min read

Project assumptions: What they are and why you should care
Project management

Project assumptions: What they are and why you should...

Project assumptions are part of every project management cycle. Project managers assume that they’ll have...

7 min read

web-based crm
CRM and Sales

What is a web-based CRM, and why does it matter?

Setting up an on-premise customer relationship management (CRM) system requires a significant investment of...

6 min read

Why you should have a sales commission plan for your team
CRM and Sales

Why you should have a sales commission plan for your...

A competitive pay structure and commission plan are essential to bringing in and retaining the best sales...

8 min read

customer churn
CRM and Sales

Customer churn: common causes and how to reduce it

Even if you’re a great salesperson with a flawless presentation, your company will lose customers —...

9 min read

CRM reporting: A powerful tool to track sales performance
CRM and Sales

CRM reporting: A powerful tool to track sales...

CRM (Customer Relationship Management) reporting is integral to any business that wants to maintain a good...

13 min read

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