6 reasons your business needs service ticketing...
Imagine going to a doctor’s surgery with no triage. Instead, everyone just takes a number from the front desk and waits in line until it’s their turn to receive...
What is service management? And why should you invest...
Providing quality service that makes customers happy doesn’t happen randomly. It’s due to a delicate process of monitoring and improving the systems that...
11 business management software solutions [2025]
Business management software is meant to make it easier for your team to complete their work. Whether setting and tracking progress toward a goal or keeping tabs on...
How Enterprise Service Management can change the Game
Enterprise service management, abbreviated as ESM, extends the principles of IT service management to allow companies to improve workflows and service deliveries across...
7 best mortgage CRM software solutions
With so much paperwork, documentation, regulations, and communication that goes into closing a mortgage, managing it all can be a challenge. If you’re a financial...
Understanding venture capital CRMs + Top 5 solutions...
Venture capital relies on strong relationships, efficient operations, and well-executed investment strategies. With high stakes and fast-paced decision-making, a CRM for...
How to improve your employee lifecycle management...
Every employee’s journey with your company tells a story—one that begins long before their first day and extends well beyond their last. Whether the excitement of...
4 best invoice management platforms to streamline...
One single invoice can take days to process. Once it’s received, data gets extracted, it’s verified with the right departments, goes through approval processes, and...
15 top options for project management software with a...
Tired of playing phone tag and email ping-pong with clients just to keep them in the loop on project progress? There’s a better way. Project management software with a...
Operational planning: 6 steps to effective operations
Operational planning connects high-level strategy with day-to-day tasks, making it essential for organizational success. With a clear operational plan, teams know what...
6 easy steps to run an effective competitive analysis...
You may have a great idea, a fantastic product, or offer a stellar service, but chances are so do your competitors. To stand out in a competitive landscape, it’s...
The 5 best no-code CRM software
A customer relationship management (CRM) system is an essential tool for any business that has to handle multiple customers, leads, and accounts. However, finding a CRM...
Story points vs. hours: What’s the difference?
How long is a piece of string? Of course, it depends. And there’s the same level of uncertainty when Agile development teams need to predict how long their next sprint...
Analysis paralysis: 6 tips to overcome decision fatigue
Have you ever found yourself at an ice cream counter spending longer than what’s probably normal debating which flavors to choose? Should you go with your tried and...
The Pareto Principle: How the 80/20 rule leads to...
Prioritization is key in project management. It can be tempting to start with the quicker, easier tasks to get them done first, but that’s not always going to be the...
Zoho CRM vs. HubSpot: features, pricing, user reviews,...
Zoho CRM and HubSpot are two household names in the CRM world. And while they’re both solid CRM options, offering advanced features for companies to strengthen their...
7 steps of the decision-making process
Decision-making plays a crucial role in both personal and professional lives. Whether it’s deciding what to eat for dinner or setting the strategic direction of an...
11 morning routine ideas to set your day up for success
Let’s get one thing straight: a successful morning routine starts with a good night’s sleep. First and foremost, it’s important to make sure you’re getting...
Top 13 software development methodologies
Choosing a software development methodology is like choosing the blueprint for constructing a building: it sets the foundation for how a project will be executed and...
What is teamwork? Key benefits, examples, and tips
Teamwork is the backbone of any successful organization. When individuals come together with a shared purpose and goal, great things happen. Whether you’re...
Salesforce vs. Zoho CRM: Which Solution Will Fit Your...
Salesforce is an industry leader when it comes to customer relationship management (CRM) platforms, but is it the best option for every business? Zoho CRM has proven to...