monday reviews is our latest blog series where we provide the facts about different project management tools – no BS and no hyperbole needed. Keep scrolling for our analysis and to learn more about all the project management tools out there. Enjoy!
So, you want to improve your team’s project management skills, you’ve come to the right place!
Choosing the right tool is a daunting task, as it seems like there are more project management tools out there than worldwide Kit Kat flavors. Spoiler: it’s true, there are!
So how do you pick the right one? Is Wrike or Asana the tool you’ve been dreaming of, or maybe a different option, like monday.com as a wild guess, is the perfect pick for you?
We’ll help you make sense of it all, don’t worry!
What is Wrike?
Wrike, simply put, is a project and task management tool. On Wrike, each project can be broken down into individual tasks, and also includes other features, such as a timer— only available for business accounts—and is also more expensive than many other project management tools on the market.
So, is it worth the extra spend?
What is Asana?
Asana was founded in 2008 by former Facebook executives as an internal tool within the company to “help everyone track their work.”
Basically, it is also a project management tool, with a clear focus on improving team communication and simplifying collaboration.
Wrike vs. Asana—what are the differences?
TL;DR— on the surface they’re very similar, but Wrike is more expensive and offers more customer support options.
Since no team or manager has identical needs, you should ask yourself a few of our handy-dandy questions:
- How big is my team?
- How many team members will use this tool?
- How often will I need support, and what kind of customer service?
- What is my budget?
- How important is improving team collaboration?
- What kinds of integrations do I plan on using?
- How important are time-tracking tools capabilities?
Depending on how you answered the questions above, our in-depth analysis below should help you figure out which of Asana or Wrike (or a different option, like monday.com wink wink) is the best fit for you and your entire team’s needs.
Both Asana and Wrike focus on collaboration, so many of their functionalities and strengths overlap. Both companies make it easy to comment by using @ to easily tag people, for example, and both allow outside clients, freelancers, and other third parties to have access to approved projects free of charge.
Be that as it may, they do have some key differences, which include but are not limited to: when using Wrike, you can create statuses to match whatever stage you’re at for each task, while with Asana, you can set up “sections” to represent each phase of a specific project.
Asana also has more pricing options, while Wrike is generally more expensive yet offers more capabilities and customer support options, which we will detail later on.
They also have different integration offerings, but more on that below!
Asana vs. Wrike: some integrations (but not industry-leading)
Wrike and Asana each offer more than 30 integrations. (We offer more than 40, in case you were wondering.)
Though many of their integrations are very similar, there are a few differences to note:
- For sales teams: Asana integrates with Zapier to automatically create items in Asana from other apps such as Typeform, while Wrike integrates with Salesforce.
- For marketers: Asana integrates with MailChimp and Campaign Monitor, while Wrike has a Hubspot integration.
Pricing: is Wrike worth the extra spend—or is there something better?
TL;DR- both have free options. Wrike for the most part is more expensive than Asana is, though it does offer more support options.
- Free – Wrike’s most elementary plan is free, though only for teams of up to five people, and also has a limit of 2 GB of storage space. Wrike’s free plan also limits users to basic integrations and limited views.
- Professional – Wrike’s professional plan costs $9.80 per user per month, and is only available for teams of up to 15 people. The professional plan also includes Gantt views, the ability to share boards with guests, and up to 5 GB of storage space.
- Business – Wrike’s business plan comes with a price tag of $24.80 per user per month for teams of up to 200 people, granting users the ability to use automations, templates, and customize workflow stages.
- Enterprise – Wrike does not list a price for their Enterprise plans, but does offer user audit reports and 100 GB of storage space.
- Basic – for individuals or teams of less than 15, Asana offers their most basic plan for free “forever,” and includes unlimited storage, access to its iOS and Android mobile apps, and unlimited projects
- Premium – their premium plans cost $10.99 per user per month, and grants access to forms, dashboards, and inviting unlimited free guests
- Business – Asana’s business plan sets teams back $24.99 per user per month, offering advanced integrations with Salesforce and Adobe, and customizing forms.
- Enterprise – there aren’t huge differences between the business and enterprise plans, except that the Enterprise plan includes User provisioning & de-provisioning (SCIM) and priority support. Like Wrike, the cost of Asana’s Enterprise plan is not listed on their website.
Finding the perfect project management tool for you doesn’t have to be overly complicated or expensive! Our recent blog post can help simplify the process, and our plans start from as little as $8 per month! Pretty nifty, huh?
Wrike features and advantages over Asana: time is money, and so is time tracking
Wrike offers more types of customer support than Asana does, such as phone customer service, although the company does not have a response-time guarantee.
As we mentioned earlier, with Wrike you can create statuses to match whatever stage you’re at for each task, making specific tasks more customizable than what Asana offers.
One big differentiator is timetracking. If time tracking is an important built-in capability for you, then Wrike has the upper hand here. Wrike offers built-in time tracking, whereas Asana integrates with Everhour and Harvest in order to provide those capabilities.
Personally, we think time tracking is important, and therefore offer it too!
Asana features and advantages over Wrike: cheaper (for teams of 15+) and simpler
Asana has a cleaner and minimalistic interface, although it’s less visual than a certain platform that rhymes with funday.
Given that Asana really focuses on boosting group collaboration, the company offers a feature called Workload, which prevents burnout by letting you set restrictions on their workloads. P.S.—we have a workload view too, and more 🙂
Also, Asana has cheaper plans than Wrike’s does, except for its business plan, which costs just 19 cents more per user than Wrike’s does.
We have the perfect place for you:
Customer support: neither have a response-time guarantee
TL;DR – Wrike offers phone support which Asana does not.
Here at monday.com, we take our customer support VERY seriously, which is why we’re dedicating a whole section to it here, and also guarantee our customers 24/7 support, every day of the year! Yes, really, every single day of the year!
Wrike customer support: no response-time guarantee
Wrike provides support through email, chat, and phone. However, the company doesn’t list a response-time guarantee.
If you prefer to speak to someone over the phone when needing assistance, you can click “Submit a Request” in Wrike’s Help Center, and check the box next to please give me a call. While it is better than being put on hold for hours on end, there is no telling when exactly your call will be returned.
Wrike does not indicate a different level of customer service or support between plans, but does offer its consulting, training, and support services at an additional, unidentified cost.
Asana customer support: chat, not by phone though
Asana provides email support, FAQs, a knowledge base, and videos for troubleshooting. Wrike offers the same mix of electronic help, in addition to phone and live chat support.
That being said, Asana does offer an email and chat support option, with a caveat—only customers who subscribe to its Premium, Business, or Enterprise accounts. To our knowledge, Asana does not offer any phone support.
Asana customer reviews: 4.3 / 5 on G2
On software comparison and reviews site G2, Asana garnered a 4.3 / 5 ranking from 6,836 reviews and counting. Asana touts having more than 80,000 paying teams, making the plentiful reviews unsurprising.
Wrike customer reviews: 4.2 / 5 on G2
On G2, Wrike garnered a slightly lower customer satisfaction score of 4.2 / 5 and from fewer reviews—1,316 reviews to be exact.
4.3 and 4.2 respectively are both objectively pretty good scores! Right?
But you deserve better! May we suggest a project management tool that garnered a whopping rating of 4.6 /5 on G2?
Sounds too good to be true? Don’t just take our not-biased-at-all word for it: in fact, more than 7,000 people ranked monday.com 4.6/5 or above on review sites, including G2, Capterra, Trustpilot, TrustRadius, and GetApp!
Shameless “hard sell”: monday.com, your new Asana and Wrike alternative
With monday.com, you have access to an abundance of features to simplify whatever you’re working on from start to finish, not to mention the wizzes we’re proud to call our customer success team who are happy to guide you 24/7—yes, even on Christmas, Eid ul-Fitr, in the wee hours of every night, or whenever you need ‘em!
Also, they have an average response time of less than 60 minutes, so you could probably resolve whatever your issue is before getting a pizza delivered to you 🙂
Here’s some more details about what our visual platform offers:
- Easy-to-use and get started instant;y
- Hundreds of ready-made templates
- High-quality time tracking and reporting capabilities
- 8 different visual workflows
- Create, customize, and share forms with your team members and clients
- 40+ high-quality integrations
- And much, much, much more!
Still not convinced? Try out monday.com for free for 14 days!
Have specific project management tools you want us to look into and report back to you? Let us know!