What is a CRM agent? The complete guide to AI-powered sales and service
Sales teams are designed to close deals, but too often get bogged down with repetitive admin like manually qualifying leads, entering data, and trying to keep up with...
CRM software: the ultimate guide and 10 top AI-powered solutions
To close more deals, you need to truly understand your customers — not just a list of leads. That means knowing what they want, how they behave, and when to act. CRM...
Want a simple CRM? Top 10 software for any business [2025]
CRMs may have garnered a complicated reputation in sales and marketing teams, but at their core, customer relationship management systems have a simple purpose. They...
6 top conversation intelligence software options for sales teams
Customers don’t always say exactly what they mean. Reading between the lines can be tough when you’re juggling dozens of client accounts. Conversation intelligence...
What is conversational AI and how can it transform your business?
Sales and support teams are expected to deliver personalized service at scale, but they only have so many hours in a day. Juggling routine questions with high-stakes...
The End of Sales-Centric Growth
When it comes to growth, many businesses mistakenly put all their focus on sales rather than on their overall revenue performance. And while it’s not crazy to think...
Sentiment analysis tools explained + 5 platforms to consider
Every customer interaction carries emotion, whether hard to detect or impossible to miss. But few teams have the time to sift through hundreds or thousands of...
How to Break Down Silos Within Your Revenue Team: Playbook
Silos aren’t always obvious, but they can be costly. They show up when work moves from one team to another, but the necessary context doesn’t move with it. A deal is...
AI for sales prospecting: 7 top tools and winning strategies
Prospecting has always been one of the toughest parts of sales. Sifting through endless lists, sending cold emails, and hoping something sticks takes time away from...
monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation...
We’re honored to share that monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation for the first time. We believe this...
AI for sales and marketing: strategies, examples, and top tools
It may seem ironic to use artificial intelligence to better understand human psychology, but the truth is, AI is bringing marketing teams closer than ever to their...
Three years, $100M ARR, and a complete rethink of how CRMs should work
Three years ago, we had a theory: sales teams were suffering with CRMs that felt more like punishment than productivity tools. Today, that theory has become a $100...
How to manage sales tracking for improved performance in 2025
A sales team’s success depends on more than just effort or personality. It requires a detailed understanding of which actions lead to closed deals and which ones...
AI sales enablement: How to save time and automate tasks with AI
Most sales teams face a hidden bottleneck that has nothing to do with their ability to sell. The real issue is the daily friction from manual data entry, repetitive...
AI sales funnels: how to automate and scale revenue growth
A sales funnel is the backbone of any successful revenue strategy, and with the rise of artificial intelligence, it’s getting smarter than ever. AI-powered funnels...
AI in B2B sales: tips to boost revenue
If your sales rep just closed a million-dollar deal, you’d want to know exactly how they did it, so you could do it again. But imagine that — instead of pinpointing...
AI lead generation and management: How to use AI to 10x your leads
Your sales team’s success no longer depends on how hard they work, but on how smart they work. The traditional approach of manual research and generic outreach...
What are sales analytics? 15 essential metrics to track in 2025
Every sales leader wants predictable revenue, but forecasting often feels more like guesswork than science. Relying on intuition and scattered spreadsheets can prevent...
What is a sales cycle? 7 essential steps to close more deals in 2025
Hitting sales targets consistently requires more than just great reps. It demands a predictable, repeatable playbook that turns leads into closed deals. A well-defined...
AI sales pitch generator: how to pitch smarter and faster at scale
Crafting the perfect sales pitch is the secret to building long-lasting relationships with clients. When you start a relationship with a tailored message that’s...
Sales automation AI: 7 game-changing tools to grow your revenue faster
Artificial intelligence isn’t here to take away sales jobs. Instead, it’s actually creating more opportunities for reps to focus on what they do best:...