Product development: 7 steps to turn ideas into a product
Building a product from scratch takes more than just a good idea. That idea needs to go through testing, a prototype, market research, and likely several iterations before it’s ready to hit the market. Product development is a process that brings ideas to life. Whether it’s a physical product,...
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How to measure and improve your customer satisfaction
Customer satisfaction measures how much your customers like your products or services. And in some cases, it can make or break your business. Highly satisfied customers are more likely to remain loyal and spend more in the future. On the other hand, dissatisfied customers are more likely to switch...
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What actually is work management?
Effective work management is an orchestra that brings vital processes, projects, tasks, and resources together in perfect harmony. The best way to synchronize all the essential elements of your business is to use an effective work management system to keep everyone communicating, organized, and on...
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19 best project management software for 2025
Welcome to your roadmap for project management success. We’ve reviewed the market’s top tools to bring you this concise, powerful guide. Our curated list...
Wrike vs. Asana: which is best for your team in 2025 ?
As two of the most popular project management software solutions on the market, Wrike and Asana are both good options. Wrike, a work management platform, allows...
The 15 best business process management tools for 2025
Is your business stuck in a rut, carrying out the same processes day after day because “that’s just the way we do things around here”? Unfortunately, stale...
Work management
CRM & sales
Run a smarter moving business: 7 top CRMs for moving...
When most people think of movers, they picture a truck pulling up on moving day. But behind that moment is a complex operation filled with scheduling, logistics,...
Top 5 CRMs for travel agencies: automate, personalize,...
In the travel industry, it’s critical to meet your customers at the right place and at the right time. With price fluctuations and travelers’ desire to get the best...
5 top CRMs for call centers to improve efficiency and...
Delivering fast, personalized service is at the heart of every successful call center, and the right tools can make all the difference. A CRM acts as a central hub for...
7 Pipedrive CRM alternatives and competitors to...
The CRM your company uses could be the difference between hitting your sales targets and crushing them. But as your business grows, it’s easy to feel like your...
Drive growth with predictive sales AI & sales...
You don’t need a crystal ball to make predictions on sales performance, and your agents should have more to go off than their instincts to close the right deals....
Best CRM software for distributors, workflows and...
Distributors play a critical role in the e-commerce ecosystem. As key players in the supply chain, the way distributors function directly affects the end customer, even...
Product development life cycle
The ultimate guide to PI planning
Program Increment (PI) Planning is a cadence-based event that aligns all Agile Release Train (ART) teams to the same mission and vision. It’s a crucial element of...
Technical leadership: a comprehensive guide
Technical leaders wear many different hats: they’re the go-to person for technical problem solving, they ensure their team’s happiness and growth, and they deliver...
What is rapid application development (RAD)? The...
As the name implies, rapid application development (RAD) focuses on quick, iterative development for new software products. Rather than delivering a final product in its...
Development velocity: what it is, why it matters, and...
Development velocity is a key driver for efficient, fast-paced product development. It measures how effectively teams move from concept to release, directly impacting...
Evaluate engineering productivity with monday dev
The software development process is complex, involving many moving parts, unexpected technical challenges, and cross-team dependencies. Central to navigating this...
A guide to Agile testing: Why it’s important &...
In the growing field of software development, developers face the difficult task of creating clean code that effectively brings ideas to life. Entire organizations rely...
Service management
What is an IT ticketing system, and how does it benefit...
In large organizations, IT teams field hundreds, even thousands of service requests a week. Some come in through email. Others via monitoring alerts. Then a VP flags a...
AI for ITSM: From reactive support to predictive...
IT service management is ripe for an overhaul. Traditionally weighed down by spreadsheets, email chains, and event logs, IT professionals spend far too much time combing...
Transform HR service management with an ITSM mindset
Employees mainly contact HR when they need something. They get in touch to update their address or query a tax calculation that’s thrown their latest paycheck out of...
What is ITIL? The framework behind successful IT...
When a city’s traffic system runs well, you barely notice it. Lights are timed just right, lanes are clearly marked, and drivers follow the rules of the road. But take...
What is IT asset management? How it extends the value...
Enterprise companies don’t run on caffeine alone—they run on tech. Hardware, software, and cloud-based tools power everything from individual tasks to massive...
Say goodbye to chaos with AI powered service operations
Marketing manager Karina needs to upgrade the office’s conference room video system for an important client presentation she’s hosting two weeks from now. She logs a...
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Best inventory management software in 2025 | Top picks...
Running a business without a central view of your inventory is like trying to land planes without an air traffic control tower. When your teams can’t see the full...
10 best workflow automation software for 2025
In a relay race, the win often comes down to the handoff. That split-second exchange where momentum is either kept or lost. Too often, our projects feel just like that,...
7 AI task managers to automate, prioritize, and...
AI task managers are more than digital to-do lists. By automating scheduling, prioritization, and real-time collaboration, they reduce manual work and help teams stay...
15 best project management software tools for 2025
Project management without the right software is like conducting an orchestra where half the musicians can’t see the sheet music. Everyone plays their own tune, timing...
9 best business planning software for 2025
A great business plan is like a blueprint for building your dream home — without it, you’re just hammering nails in the dark. Business planning software transforms...
Resource optimization strategies to drive execution at...
Enterprise teams are navigating ambitious goals in unpredictable conditions. Priorities shift, bandwidth tightens, work spans tools, time zones, and departments —...
Workplace standardization: What it is and how to...
Most of us probably underestimate how much standardization shapes our world. From knowing to stop at a red light to charging almost any phone with a USB-C cable or...
Capacity management: What it is, why it matters, and...
Your team has ambitious goals. But when deadlines slip, priorities shift, and new requests keep coming, the real question becomes: Can we actually deliver what we’ve...
How to build a strategic PMO framework in 2025
A skilled orchestra conductor doesn’t just ensure musicians play the right notes – they transform individual talents into a harmonious masterpiece. Similarly, a...
From hype to real business impact: How to lead AI...
AI is no longer experimental. It’s embedded in everyday workflows, driving real business results and reshaping how work gets done. Breakthroughs in generative and...
SLA vs. SLO vs. SLI: Decode these metrics for optimal...
When someone opens ChatGPT, they expect it to respond quickly, without any hiccups. If something goes wrong, just a few minutes of downtime can seriously frustrate the...
Here’s why you should switch to legal workflow...
As legal becomes more embedded in business operations, manual processes are no longer sustainable. Instead, legal workflow automation software exists as a scalable way...
AI in asset management: How to protect your business...
Every company has assets — financial investments, physical equipment, or intellectual property that need protecting and optimizing to contribute to your business’s...
The AI integration roadmap: 6 steps + real-world...
AI integration is making already-intelligent systems even smarter. By integrating capabilities like predictive analytics, natural language processing, and automated...
AI workflow automation: 14 tools to boost team...
AI-powered process automation is now a key driver of operational performance and organizational agility. With 75% of businesses viewing automation as a competitive edge...