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CRM and sales

We’re delving into CRM best practices, latest trends and effective strategies.
Learn how to get the most out of monday CRM features to improve efficiency at every stage of the customer journey, plus what makes it stand out from other CRM software.
CRM and sales
CRM and sales

AI customer journey mapping: top implementation stages for 2026

Revenue teams face a fundamental challenge: customers interact with your business across dozens of touchpoints, but most organizations can’t connect those...

Sean O'Connor | 38 min read

CRM and sales
CRM and sales

CRM platforms for sales: the complete guide for 2026

Sales teams are drowning in manual work while deals slip through the cracks. Spreadsheets can’t track complex pipelines, email chains lose context, and valuable...

Sean O'Connor | 30 min read

CRM and sales
Client management software best solutions compared for 2026
CRM and sales

Client management software: best solutions compared for 2026

Sales teams used to win on gut instinct and spreadsheet discipline. That era is over. When customer information scatters across inboxes, sticky notes, and disconnected...

Sean O'Connor | 26 min read

CRM and sales
Best CPQ software for 2026 reviewed and compared
CRM and sales

Best CPQ software for 2026 reviewed and compared

Every sales team reaches a breaking point with manual quoting. Spreadsheets get messy, pricing becomes inconsistent, and reps lose hours trying to build proposals...

Sean O'Connor | 37 min read

CRM and sales
Customer onboarding software 10 best solutions for 2026
CRM and sales

Customer onboarding software: 10 best solutions for 2026

Closing a deal is not the finish line; it is the starting gun for the customer relationship. That critical period immediately following the sale, often called the...

Sean O'Connor | 40 min read

CRM and sales
CRM and sales

Best AI for business plan: top generators compared [2026]

A business plan is not a document writ10 once and filed away. It is, and must always be, a living playbook that should dynamically guide the team’s every strategic...

Sean O'Connor | 41 min read

CRM and sales
Contact management software best tools for growing teams in 2026
CRM and sales

Contact management software: best tools for growing teams in 2026

A sales team’s greatest asset is its collective knowledge, yet many teams still operate from scattered spreadsheets and siloed email threads. This old way of working...

Sean O'Connor | 18 min read

CRM and sales
CRM and sales

What is an SDR in sales? Complete guide for 2026

Here’s the sales dilemma every revenue team knows: you need to keep filling the pipeline with solid opportunities, but your closers need to stay focused on winning...

Sean O'Connor | 17 min read

CRM and sales
CRM and sales

Examples of conversational AI: strategies that boost performance in 2026

Every team has seen it happen: a hot lead hits a dead-end bot flow, the chat falls flat, and what could have been momentum becomes a bad customer experience. It feels...

Sean O'Connor | 15 min read

CRM and sales
CRM and sales

AI lead follow up: how build a successful sales system for 2026

Sales teams currently respond to leads within hours, but the competitive landscape requires engagement within minutes. While human representatives are focused on...

Sean O'Connor | 20 min read

CRM and sales
CRM and sales

AI lead scoring made simple: a practical guide for 2026

Your sales team generates hundreds of leads monthly, but only a fraction convert into revenue. The challenge isn’t lead volume, it’s knowing which prospects...

Sean O'Connor | 21 min read

CRM and sales
CRM and sales

Essential AI tools for business development teams: top solutions for 2026

The biggest myth about AI in sales is that it is here to replace the team. The reality is much more powerful: it is about amplifying top performers by automating the...

Sean O'Connor | 22 min read