CRM and sales
Want a simple CRM? Top 10 software for any business [2025]
CRMs may have garnered a complicated reputation in sales and marketing teams, but at their core, customer relationship management systems have a simple purpose. They...
Top 10 CRM for Small Businesses
Small business owners spin many plates to keep their customers front and center. From marketing and sales to customer support and retention, it’s a constant juggling...
Account management: A guide and best practices
Customer loyalty is made by nurturing trust and confidence, which is hard to do if you’re not regularly engaging your clients. Account management allows organizations...
What is a CRM agent? The complete guide to AI-powered sales and service
Sales teams are designed to close deals, but too often get bogged down with repetitive admin like manually qualifying leads, entering data, and trying to keep up with follow-ups. This slows response...
CRM software: the ultimate guide and 10 top AI-powered solutions
To close more deals, you need to truly understand your customers — not just a list of leads. That means knowing what they want, how they behave, and when to act. CRM...
Want a simple CRM? Top 10 software for any business [2025]
CRMs may have garnered a complicated reputation in sales and marketing teams, but at their core, customer relationship management systems have a simple purpose. They...
6 top conversation intelligence software options for sales teams
Customers don’t always say exactly what they mean. Reading between the lines can be tough when you’re juggling dozens of client accounts. Conversation intelligence...
What is conversational AI and how can it transform your business?
Sales and support teams are expected to deliver personalized service at scale, but they only have so many hours in a day. Juggling routine questions with high-stakes...
The End of Sales-Centric Growth
When it comes to growth, many businesses mistakenly put all their focus on sales rather than on their overall revenue performance. And while it’s not crazy to think...
Sentiment analysis tools explained + 5 platforms to consider
Every customer interaction carries emotion, whether hard to detect or impossible to miss. But few teams have the time to sift through hundreds or thousands of...
How to Break Down Silos Within Your Revenue Team: Playbook
Silos aren’t always obvious, but they can be costly. They show up when work moves from one team to another, but the necessary context doesn’t move with it. A deal is...
AI for sales prospecting: 7 top tools and winning strategies
Prospecting has always been one of the toughest parts of sales. Sifting through endless lists, sending cold emails, and hoping something sticks takes time away from...
monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation...
We’re honored to share that monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation for the first time. We believe this...
AI for sales and marketing: strategies, examples, and top tools
It may seem ironic to use artificial intelligence to better understand human psychology, but the truth is, AI is bringing marketing teams closer than ever to their...
Three years, $100M ARR, and a complete rethink of how CRMs should work
Three years ago, we had a theory: sales teams were suffering with CRMs that felt more like punishment than productivity tools. Today, that theory has become a $100...
How to manage sales tracking for improved performance in 2025
A sales team’s success depends on more than just effort or personality. It requires a detailed understanding of which actions lead to closed deals and which ones...