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CRM and sales

We’re delving into CRM best practices, latest trends and effective strategies.
Learn how to get the most out of monday CRM features to improve efficiency at every stage of the customer journey, plus what makes it stand out from other CRM software.
CRM and sales
15 top invoicing software options for small businesses in 2025
CRM and sales

15 top invoicing software options for small businesses in 2025

Closing a deal is only part of the story. Real success comes when billing is as smooth and integrated as the rest of your sales process. When invoicing happens in...

Chaviva Gordon-Bennett | 24 min read

CRM and sales
Sales forecasting software 12 top tools for accurate revenue projections
CRM and sales

Sales forecasting software: 12 top tools for accurate revenue projections

Sales forecasting is the backbone of your business strategy. If your forecast is off, everyone from finance to HR is left guessing — not planning. The secret to sales...

Chaviva Gordon-Bennett | 22 min read

CRM and sales
What is a CRM agent The complete guide to AIpowered sales and service
CRM and sales

What is a CRM agent? The complete guide to AI-powered sales and service

Sales teams are designed to close deals, but too often get bogged down with repetitive admin like manually qualifying leads, entering data, and trying to keep up with...

Chaviva Gordon-Bennett | 19 min read

CRM and sales
CRM software The ultimate guide and 10 top AIpowered solutions
CRM and sales

CRM software: the ultimate guide and 10 top AI-powered solutions

To close more deals, you need to truly understand your customers — not just a list of leads. That means knowing what they want, how they behave, and when to act. CRM...

Alicia Schneider | 27 min read

CRM and sales
Want a simple CRM Top 10 software for any business 2025
CRM and sales

Want a simple CRM? Top 10 software for any business [2025]

CRMs may have garnered a complicated reputation in sales and marketing teams, but at their core, customer relationship management systems have a simple purpose. They...

Alicia Schneider | 21 min read

CRM and sales
6 top conversation intelligence software options for sales teams
CRM and sales

6 top conversation intelligence software options for sales teams

Customers don’t always say exactly what they mean. Reading between the lines can be tough when you’re juggling dozens of client accounts. Conversation intelligence...

Alicia Schneider | 18 min read

CRM and sales
What is conversational AI and how can it transform your business
CRM and sales

What is conversational AI and how can it transform your business?

Sales and support teams are expected to deliver personalized service at scale, but they only have so many hours in a day. Juggling routine questions with high-stakes...

Victoria Landsmann | 14 min read

CRM and sales
The End of SalesCentric Growth
CRM and sales

The End of Sales-Centric Growth

When it comes to growth, many businesses mistakenly put all their focus on sales rather than on their overall revenue performance. And while it’s not crazy to think...

monday.com | 9 min read

CRM and sales
Sentiment analysis tools explained  5 platforms to consider
CRM and sales

Sentiment analysis tools explained + 5 platforms to consider

Every customer interaction carries emotion, whether hard to detect or impossible to miss. But few teams have the time to sift through hundreds or thousands of...

Alicia Schneider | 18 min read

CRM and sales
How to Break Down Silos Within Your Revenue Team Playbook
CRM and sales

How to Break Down Silos Within Your Revenue Team: Playbook

Silos aren’t always obvious, but they can be costly. They show up when work moves from one team to another, but the necessary context doesn’t move with it. A deal is...

monday.com | 19 min read

CRM and sales
AI for sales prospecting 7 top tools and winning strategies
CRM and sales

AI for sales prospecting: 7 top tools and winning strategies

Prospecting has always been one of the toughest parts of sales. Sifting through endless lists, sending cold emails, and hoping something sticks takes time away from...

Alicia Schneider | 5 min read

CRM and sales
mondaycom has been recognized in the 2025 Gartner Magic Quadrant for Sales Force Automation for the first time
CRM and sales

monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation...

We’re honored to share that monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation for the first time. We believe this...

monday.com | 3 min read