Centralized issue tracking Customers report bugs from a variety of channels, so you need a central bug tracker that gathers all bug reports and organizes them in one, singular place.
Robust automations on a bug tracking software are crucial to save you time and ensure no bug slips through the cracks. Your bug tracking software should be able to automatically turn support tickets into tasks that notify specific people.
Many different teams and individuals often need to come together to fix bugs, so you need a software that enables different teams to work together effortlessly.
To improve your team’s bug-fixing abilities, it’s essential to track data and analyze them in detailed reports. A good bug tracker should generate these reports in a way that makes it easy to identify trends, repeat issues, and more.