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ClickUp vs. Trello: Which is the best platform?

Rebecca Noori 11 min read
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Trying to choose between two project management tools can be a real head-scratcher. There’s budget, features, and usability to consider, along with compatibility with other key platforms you rely on to perform your work.

If you’re trying to decide between ClickUp vs. Trello, there are plenty of differences and similarities between them. ClickUp is touted as “one app to replace them all,” while Trello is known for its Kanban-style simplicity. Confused? Our guide breaks down everything you need to know before you dive in and invest. We also introduce monday work management as a powerful alternative that might be a better fit for your organization.

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ClickUp vs. Trello: At a glance

Before we dig into the details, here’s the gist of ClickUp vs. Trello upfront:

ClickUpTrello
Features- 50+ native integrations
-100+ automations available
- Range of views available
- Whiteboards and screen recordings
- 200+ integrations
- Built-in “Butler” automation assistant
- Kanban boards, plus advanced views on premium plans
- Templates and labels
PricingFree plan aimed at individuals, paid plans start from $7 per member/moFree forever plan available for individuals and small teams, paid plans start at $5 per member/mo
Ease of use8.5 out of 10 in G29.0 out of 10 in G2
Quality of support8.9 out of 10 in G28.5 out of 10 in G2
Customer reviews4.7 out of 5 in G24.4 out of 5 in G2

ClickUp vs. Trello: Features

The right tool should offer features that align with your team’s workflow, making it easier to manage tasks, collaborate, and track progress toward goals. Let’s see how ClickUp and Trello’s features compare.

ClickUp features

ClickUp offers features that appeal to large teams managing multiple workflows from a single location. These include:

  • Dashboard views like Gantt, Sprint, or Timeline, along with mind maps, workloads, tables, and more.
  • Time tracking which is built into the platform to simplify client billing or project management.  
  • Screen recording for capturing and sharing screens during tasks, enabling quick communication of complex instructions or providing feedback.
  • Custom fields for specific projects or workflows, adding flexibility to tracking progress and organizing information.
  • Whiteboards for brainstorming and organizing ideas, simplifying real-time collaboration with team members.

Trello features

Trello is a more stripped-back tool than ClickUp, but that doesn’t mean it’s less effective. Using a Kanban style, the platform offers:

  • Boards, lists, and cards make up the basic structure of Trello, allowing users to organize tasks and projects with easy visualization. Boards represent projects, lists are different stages, and cards are specific tasks. Alternative views are available on premium accounts.
  • Labels are available for easy organization and tracking of tasks. Teams can use color-coded labels to prioritize tasks, assign them to team members, or categorize them by type.
  • Collaboration tools like comments, attachments, and mentions make it easy for teams to communicate and provide feedback on specific tasks or projects.
  • Checklists within cards help break down larger tasks into smaller, manageable steps.
  • Templates act as blueprints for recurring projects, allowing teams to save time and effort by creating a standard structure for similar tasks.
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ClickUp vs. Trello: Integrations

ClickUp and Trello integrate with some of your favorite tools (including monday.com) to manage your work from one place.

ClickUp integrations

ClickUp supports 50+ native integrations with tools like Slack, HubSpot, Toggl Track, and GitHub but also links to Zapier for more than 1,000 more third-party integration options.

Trello integrations

Trello integrates with 200+ other tools across numerous categories, such as analytics, finance, sales, product & design, and more. The platform also offers Butler, an automation feature that creates rules to maximize the use of your integrations—for example, by sending an email notification to a team member when you move a card to a new list.

ClickUp vs. Trello: Pricing

ClickUp and Trello each offer a free plan and three premium pricing tiers. Here’s what you can expect at each level:

ClickUp pricing

  • Free: Best for personal use. Includes unlimited tasks and free members, 100MB storage, whiteboards, Kanban boards, and in-app video recording.
  • Unlimited: From $7 per member/mo, best for small teams. Includes unlimited storage, integrations, dashboards, Gantt charts, and custom fields.
  • Business: From $12 per member/mo for mid-sized teams. Includes Google SSO, custom exporting, and advanced public sharing.
  • Enterprise: Prices are available on request for multiple large teams. Includes white labeling, advanced permissions, enterprise API, and unlimited custom roles.

Trello pricing

  • Free: $0 forever, aimed at individuals and small teams. Includes unlimited cards, unlimited storage, and up to 10 boards per workspace.
  • Standard: From $5 per user/mo, aimed at small teams that need to manage work and scale collaboration. Includes unlimited boards, advanced checklists, and custom fields.
  • Premium: From $10 per user/mo, aimed at teams that need to visualize multiple projects. Includes a range of views, unlimited workspace command runs, templates, and security features.
  • Enterprise: From $17.50 per user/mo, aimed at larger organizations that need to connect work across teams with more security and controls. Includes unlimited workspaces, power-up administration, organization-wide permissions, and public board management.

ClickUp vs. Trello: Ease of Use

Implementing new software typically requires some level of learning and adjustment. Here’s how ClickUp and Trello compare in terms of user-friendliness.

ClickUp ease of use

The G2 software user community gives ClickUp 8.5 out of 10 for ease of use. As a blank canvas, ClickUp is a highly customizable tool, but its many features can be overwhelming if you’re new to the interface.

CEO Jean D. explains, “ClickUp can be adapted to suit the needs of individuals, small teams, and even larger organizations. It’s a one-stop solution for project management, task tracking, time management, and more. While ClickUp’s customization options are a strength, they can also be overwhelming for new users. It may take some time to configure the app to your liking.”

Trello ease of use

Trello beats ClickUp for user-friendliness, scoring 9 out of 10 from G2 users. Trello also outperforms ClickUp by 9.1 to 8.2 in the Ease of Setup category. The platform appeals to users who enjoy visualizing their projects with a straightforward layout. Small business user Abel F. provides his experience:

“What I like a lot about Trello is that it is really easy to use. I used it both for personal and professional projects and it always helped me organize my tasks in a very intuitive and easy way.”

ClickUp vs. Trello: Support

Whether you require onboarding support, want to maximize your understanding of the platform, or need to report a bug, Trello and ClickUp differ in their approach to customer support.

ClickUp support

ClickUp scores 8.9 out of 10 for quality of support, according to G2’s users. The platform offers 24/7 support for all users, including those on the free plan. ClickUp also offers webinars, the ClickUp University, and a user community for peer guidance.

Trello support

Users on Trello’s free plan can access community support, while Standard plan users can receive customer support during local business hours. Premium plan users can reach out 24/5, while Enterprise customers are the only tier with 24/7 access. Trello loses a few points to ClickUp in terms of quality of support, scoring 8.5 out of 10 in G2.

ClickUp vs. Trello: Customer reviews

Customer reviews provide insightful feedback and a real-world understanding of the platforms. Here’s how both compare, according to G2.

ClickUp customer reviews

ClickUp earns 4.7 out of 5 from over 9k G2 reviews. Users mention how it supports their task and project organization, as described by Operations Specialist Emily T.

“Prior to using ClickUp, our company had a mix of processes that merely happened subconsciously, otherwise undocumented processes, minimal understanding of workload for the company and individuals and anything but a full-proof plan when people were missing and delivery roles were absent. Since using ClickUp, we have documented step-by-step processes, whether one or full teams are absent, we have a record of what’s happening and needs to happen for clients and projects through records, templates and documentation.”

Trello customer reviews

Trello earns 4.4 out of 5 based on almost 13.5k G2 reviews, with easy team collaboration a common theme. Small business user Sandra O. said,

“I like the visual set out of Trello with clear Lists and Cards for assigning to various tasks. The use of colored labels and members is great and allows the team to see quickly what jobs are assigned to various people and why.”

Trello vs. ClickUp: Which is the right tool for you?

ClickUp and Trello bring different strengths to the table:

  • ClickUp has high scores in customization, customer support, and extensive features and stands out as a robust tool for large-scale organizations that demand complex project management needs.
  • Trello customers love its user-friendly approach and visual orientation, making it ideal for small teams and individuals who prioritize simplicity and intuitive design.

But these are only some of the project management tools in the market, and it’s always worth exploring alternatives that may offer features and functionality your team find indispensable.

monday work management: A versatile alternative to ClickUp and Trello

monday work management is a full-bodied platform suitable for any size of team or organization that needs to manage any type of project, process, or workflow. From resource management and goal planning, to task lists and approval management, it can do anything.

But don’t take our word for it. Here’s what Marketing and Data Expert Miguel I thinks about monday work management:

“It is a very versatile tool that allows the integration of the entire work team to track tasks on a day-to-day basis. It allows a specific configuration of tasks and processes depending on the need of a team. Assigning tasks and subtasks and being able to delegate to different people is essential to define responsibilities and execute a more detailed follow-up of each one and of those responsible.”

workload view in monday.com

The platform’s strength and versatility are why G2’s user community rates it higher than both ClickUp and Trello in the following areas:

  • Ease of use: 9.1 out of 10 (0.1 higher than Trello, 0.6 higher than ClickUp)
  • Quality of support: 9 out of 10 (0.5 higher than Trello, 0.1 higher than ClickUp)
  • Ease of admin: 9.1 out of 10 (0.2 higher than Trello, 0.5 higher than ClickUp)
An example of easy communication in monday.com

Imagine how you might use monday work management in your organization by exploring its powerful features. These include:

  • 72+ integrations with popular tools in your tech stack, for example, Google Drive, Slack, and more
  • Custom automations to simplify repetitive workflows, such as updating colleagues about task statuses
  • 200+ templates you can tweak to kickstart your projects
  • 27+ work views such as Gantt, Kanban, Timeline, Calendar, Workload, and more
  • Customizable dashboards with a choice of 30+ widgets to display the data that matters
  • Advanced time-tracking, analytics, and reporting capabilities
  • Easy real-time communication between team members and guest users

With advanced customization, an intuitive interface, and creative visualization, monday work management offers everything that Trello and ClickUp have to offer and more. Get started today by signing up for a free trial.

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FAQs

Whether you prefer ClickUp or Trello ultimately depends on the needs and preferences of your organization. While ClickUp offers more customizability and advanced features, Trello excels in its user-friendliness and visual layout. It's important to focus on the features important to your team and explore powerful alternatives like monday work management as part of your decision-making.

Yes, ClickUp integrates with Trello, allowing you to set up workflows between both tools. For example, you can set up an automation that creates a new task in ClickUp when you create a new card in Trello.

ClickUp offers a free plan and paid plans starting at $7 per member/mo, making it an affordable option for small businesses. However, the breadth of features and customizations may be more suited for larger organizations with complex project management needs.

The information provided in this article is accurate and up-to-date at the time of publication. Changes and updates in the business operations, policies, or any other relevant factors may occur after publication and we encourage readers to verify any information directly.
Rebecca Noori is an experienced freelance writer who specializes in writing and refreshing long-form blog content for B2B SaaS companies. When she's not writing, you'll find her knee-deep in phonics homework and football kits, looking after her three kids!
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