monday vs. Jira: Which is best for your team?

We’ll get right to it – you’re here because you’ve done your research and want to know the best fit for your company: Jira or monday dev.

Jira’s project and issue-tracking platform facilitates software development and agile project management. On the other hand, monday dev — built upon the robust monday.com Work OS — enables teams to manage all aspects of the product development cycle in one space.

Both are great options, but which is the best one for you?

In this guide, we’ll compare both platforms’ features, pricing plans, customer support, and reviews so you can decide which platform is best for you.

monday vs. Jira: At a glance

In a rush? Get a quick look at the key details of each product development management platform below.

monday vs. Jira: Features

Both platforms come packed with features to help product development teams plan product roadmaps, manage sprints, and track issues. Let’s take a look at the standout features.

monday dev features

monday dev offers customizable features to help Agile teams plan, execute, collaborate, and deliver better products faster.

• Sprint management: From sprint planning and daily standups to retrospective and sprint reviews, manage the lifecycle of your sprints directly on monday dev.
• Burndown chart: Easily detect any potential problems or bottlenecks in your sprints by comparing the actual remaining effort with the ideal progress.
• Automation: Choose from predefined recipes or quickly build an automation to fit your needs in just a few clicks.
• Kanban view: Create a continuous visual workflow and gain full transparency into your team’s development tasks to maximize efficiency.
• Custom dashboards: Automatically populate custom dashboards with high-level and granular insights for smarter decision making.

Jira features

Jira Software provides a wide range of features to help software teams plan, track, and manage their work effectively.

• Timeline: Use the interactive timeline to add epics, map work items, check dependencies, and plan releases on a timeline.
• Scrum boards: Break large complex projects into manageable sprints to deliver projects quickly and ship products faster.
• Reports and insights: Get up-to-date insights on your sprints and stay on track with burndown and velocity charts, retrospectives, and reports.
• Drag and drop automation: Build your own automations using drag and drop instructions, or start from templates and even connect external work tools.
• Open DevOps: View code repositories, track issues, monitor development statuses, and visualize progress in one unified place.

monday vs. Jira: Integrations

Both monday dev and Jira pride themselves on seamlessly integrating with your favorite tools and apps so you can improve your team’s workflow.

monday dev integrations

monday dev integrates with over 200 apps, including a host of tools developers already use, such as GitHub, Jira, Azure DevOps, GitLab, Bitbucket, Sentry, Zendesk, Zapier, Integromat, Webhooks, and Slack.

Jira integrations

Jira integrates with over 3,000 apps, including tools for technical, design, and software engineering teams, such as Bitbucket Cloud, Optimizely, GitHub, LaunchDarkly, Jenkins, CircleCI, and Zephyr.

monday vs. Jira: Pricing

While pricing isn’t everything, it’s undoubtedly an important factor when selecting the right product development platform for your team. Choose the tool that makes the most sense for your team, not necessarily the cheapest. Let’s see what’s included in the different pricing plans for monday dev and Jira.

monday dev pricing

Here are the four pricing plans for monday dev:

• Basic: From $9/seat/month (billed annually, minimum 3 seats at $27/month) — lets you plan and manage your team’s Scrum processes and create a dashboard based on 1 board. It includes unlimited free viewers, unlimited items, dev templates, and iOS and Android apps.
• Standard: From $12/seat/month (billed annually, minimum 3 seats at $36/month) — lets you execute product workflows with advanced capabilities and create a dashboard that combines up to 5 boards. It includes Timeline and Gantt views, sprint management, roadmap planning, and guest access.
• Pro: From $20/seat/month (billed annually, minimum 3 seats at $60/month) — allows you to collaborate and report on high-level product roadmaps and create a dashboard that combines up to 10 boards. It includes time tracking, Agile reporting, cross-team roadmaps, feature requests, and private boards.
• Enterprise: Contact monday.com for a custom quote — lets you create a dashboard that combines up to 50 boards and leverages advanced analytics and enterprise-grade security.

Jira pricing

Jira pricing works on a sliding scale where organizations pay less per user the more users they have. Let’s look at Jira’s plans:

• Free: Jira’s free plan is only for teams of up to 10 and has a 2 GB file storage limit. It includes unlimited project boards, backlog and timeline views, reporting and insights, and community support.
• Standard: From $8.15/user/month (billed annually, for up to 50,000 users) — offers customer support during local business hours. It includes 250 GB of storage, audit logs, the ability to set user roles and permissions, and anonymous access (for customers to view and submit bugs and feature requests).
• Premium: From $16/user/month (billed annually) — lets you plan and track work across multiple teams and projects. It also includes AI-powered capabilities, sandbox and release tracks, unlimited file storage, and 24/7 premium support.
• Enterprise: From $141,000/year (available only on annual billing, for a minimum of 801 users) — covers multiple sites, centralized security controls and user subscriptions, and 24/7 enterprise support.

Related: monday.com pricing, Jira pricing

monday vs. Jira: Ease of use

While neither Jira nor monday dev is especially difficult to use, they may be challenging for some users. Here’s a closer look at the usability of each one.

monday dev: ease of use

Based on TrustRadius feedback, users note that monday dev is intuitive, user-friendly, and easy to learn without any help, even if you’re not tech-savvy. They find it easy to navigate the platform and use the features. Plus, the library of 200+ templates helps users get started quickly, and the color coding makes tracking and differentiating tasks simple.

New users might encounter a few hurdles. However, according to one user, the Support Team is “extremely quick to respond if you’ve ever got an inquiry that the support articles don’t immediately answer.” Elsewhere, another user said monday.com is the “easiest, most comprehensive, and most customizable” platform.

Jira: ease of use

Overall, Jira is an intuitive and user-friendly tool that requires minimal learning effort. Many users appreciate its integration with various plugins and add-ons, which enables seamless collaboration across different teams and departments.

On the other hand, according to TrustRadius, some reviewers found the user interface confusing and overwhelming. They said it took time to complete tasks efficiently due to the poor navigation and cluttered design.

monday vs. Jira: Support

The best software is affordable, feature-rich, and flexible. But a top-notch product development management platform also needs excellent support. Here’s how monday.com and Jira stack up.

monday dev support

With monday dev, all customers get 24/7 support every day of the year, anytime, anywhere. In addition to phone support, customers can also receive help through email, live chat, a community forum, a self-serve knowledge base, video tutorials, and daily live webinars. Enterprise customers also get a dedicated customer success manager.

Jira support

With Jira, the level of support depends on your price plan. Free users only have access to community support. Elsewhere, customers on the Standard plan can access regional support (based on Jira’s local office locations) on weekdays during business hours. Premium customers get 24/7 support for high-impact issues, but only Enterprise customers get dedicated 24/7 phone support.