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CRM and sales
Customer acquisition strategy a proven system for scalable growth in 2026
CRM and sales

Customer acquisition strategy: a proven system for scalable growth in 2026

Many companies enter new quarters with strong lead volume but inconsistent results. Conversion rates fluctuate, follow-ups stall, and pipelines that look healthy on...

Sean O'Connor | 21 min read

Project management
Project management fundamentals for beginners a 2026 guide
Project management

Project management fundamentals for beginners: a 2026 guide

You get assigned to lead your first project, and suddenly everyone expects you to know what you’re doing. The timeline feels impossible, the budget seems tight,...

Sean O'Connor | 21 min read

CRM and sales
Lead scoring ruleshow to prioritize leads and boost sales in 2026
CRM and sales

Lead scoring rules:how to prioritize leads and boost sales in 2026

This month, a company receives 200 new leads. Half have generic company emails and downloaded only one whitepaper. The other half includes VPs at target companies who...

Sean O'Connor | 20 min read

CRM and sales
What are sales leads A practical guide to lead types and qualification in 2026
CRM and sales

What are sales leads? A practical guide to lead types and qualification in 2026

A sales team spends 20 minutes researching a “hot” prospect who downloaded a pricing guide only to discover the contact is a college student working on a class...

Sean O'Connor | 22 min read

CRM and sales
What is inside sales Essential skills and strategies to know for 2026
CRM and sales

What is inside sales? Essential skills and strategies to know for 2026

Sales teams can hit activity targets and still miss revenue goals. Calls get made, follow-ups go out, and meetings get booked, but deals stall, pipelines feel...

Sean O'Connor | 20 min read

Project management
25 essential marketing metrics to master in 2026
Project management

25 essential marketing metrics to master in 2026

Your marketing team just presented quarterly results to leadership. The slides looked impressive — website traffic up 35%, social media engagement through the roof,...

Sean O'Connor | 25 min read

Project management
Marketing workflow explained how modern teams work in 2026
Project management

Marketing workflow explained: how modern teams work in 2026

Marketing teams today don’t struggle with a lack of ideas, channels, or tools. They struggle with coordination. Campaigns span email, social media, content, paid ads,...

Sean O'Connor | 21 min read

Project management
How to build a marketing persona a step by step guide for 2026
Project management

How to build a marketing persona: a step by step guide for 2026

Many marketing campaigns fail for a simple reason: the audience definition is too broad. Targeting labels like “marketing managers at mid-sized companies” may look...

Sean O'Connor | 19 min read

Project management
Marketing management the top skills and strategies you need for 2026
Project management

Marketing management: the top skills and strategies you need for 2026

Your marketing team launches five campaigns this quarter. Two exceed expectations, one barely breaks even, and two completely miss the mark. Sound familiar? This...

Sean O'Connor | 24 min read

Project management
Campaign management how to plan and optimize for 2026
Project management

Campaign management: how to plan and optimize for 2026

Launching a marketing campaign can feel like a high-stakes performance. The creative looks sharp, messaging aligns with your audience, and budgets seem carefully...

Sean O'Connor | 17 min read

CRM and sales
CRM and sales

Achieve revenue growth: top sales methodologies for 2026

On every sales team, some reps consistently overperform while others struggle to keep pace. The difference often is not talent or effort. It is the lack of a shared...

Sean O'Connor | 15 min read

CRM and sales
Consumer insights guide 7 proven strategies for sales teams in 2026
CRM and sales

Consumer insights guide: 7 proven strategies for sales teams in 2026

Sales teams today have access to more customer data than ever before. Contact details, website visits, email opens, and meeting notes all sit in the CRM. Yet achieving...

Sean O'Connor | 16 min read

CRM and sales
CRM database building and optimizing in 2026
CRM and sales

CRM database: building and optimizing in 2026

Sales teams close deals, but where does all that customer information actually live? If the answer involves multiple spreadsheets, scattered email threads, and team...

Sean O'Connor | 11 min read

Project management
Precedence diagramming method PDM How to map dependencies and build realistic project schedules
Project management

Precedence diagramming method (PDM): How to map dependencies and build realistic project schedules

Your project plan looks solid on paper — until 3 weeks in, you discover the database team can’t start because legal is waiting on a security audit that’s...

Chaviva Gordon-Bennett | 17 min read

Project management
Scope creep in project management Examples warning signs and how to prevent it
Project management

Scope creep in project management: Examples, warning signs, and how to prevent it

Your 3-month project just became 6 months with double the budget — and you’re not sure exactly when it happened. One “quick addition” here, a...

Chaviva Gordon-Bennett | 17 min read

CRM and sales
How to prospect for sales leads 10 proven methods in 2026
CRM and sales

How to prospect for sales leads: 10 proven methods in 2026

A big deal closes, the numbers look great, and the quarter feels locked in. Then a few weeks later, the pipeline looks thin, and the next set of opportunities is harder...

Sean O'Connor | 17 min read

Project management
15 top work management software options for teams in 2026
Project management

15 top work management software options for teams in 2026

Your organization runs on dozens of apps — Slack for chat, spreadsheets for tracking, email for approvals, and a project management platform that only half the team...

Chaviva Gordon-Bennett | 23 min read

CRM and sales
Client engagement strategy for 2026 follow these proven steps
CRM and sales

Client engagement strategy for 2026: follow these proven steps

A major deal closes. The client is engaged, the contract is signed, and early momentum feels strong. Six months later, communication slows, product usage declines, and...

Sean O'Connor | 14 min read

CRM and sales
How to qualify sales leads with AI in 2026 a stepbystep guide
CRM and sales

How to qualify sales leads with AI in 2026: a step-by-step guide

A team receives hundreds of new leads each week. Many lack budget, authority, or immediate intent, while a smaller group is ready to engage within the next few months....

Sean O'Connor | 25 min read

CRM and sales
Inside sales vs outside sales in 2026 a practical guide for help center software users
CRM and sales

Inside sales vs outside sales in 2026: a practical guide for help center software users

Activity targets can look strong on paper while deals stall in the pipeline. Prospects engage during early calls, then go quiet for weeks, leaving momentum to fade. When...

Sean O'Connor | 15 min read

Service management
Simple help desk software how to choose the right platform for your team
Service management

Simple help desk software: how to choose the right platform for your team

The most powerful service platform is not the one with the most features, but the one teams actually adopt and enjoy using. Many organizations become weighed down by...

Sean O'Connor | 16 min read

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