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CRM and sales
CRM and sales

Examples of conversational AI: strategies that boost performance in 2026

Every team has seen it happen: a hot lead hits a dead-end bot flow, the chat falls flat, and what could have been momentum becomes a bad customer experience. It feels...

Sean O'Connor | 15 min read

CRM and sales
CRM and sales

AI lead follow up: how build a successful sales system for 2026

Sales teams currently respond to leads within hours, but the competitive landscape requires engagement within minutes. While human representatives are focused on...

Sean O'Connor | 20 min read

CRM and sales
CRM and sales

AI lead scoring made simple: a practical guide for 2026

Your sales team generates hundreds of leads monthly, but only a fraction convert into revenue. The challenge isn’t lead volume, it’s knowing which prospects...

Sean O'Connor | 21 min read

CRM and sales
CRM and sales

Essential AI tools for business development teams: top solutions for 2026

The biggest myth about AI in sales is that it is here to replace the team. The reality is much more powerful: it is about amplifying top performers by automating the...

Sean O'Connor | 21 min read

CRM and sales
CRM and sales

How to use CRM effectively: 7 steps and more tips for 2026

The reality sales teams deal with daily is the need to close deals while juggling a maze of touchpoints, platforms, and processes that grow more complicated every...

Sean O'Connor | 6 min read

CRM and sales
CRM and sales

The best CRM ticketing system for 2026: accelerate revenue now

Support tickets aren’t just operational clutter — they’re signals of buyer intent, product friction, and hidden opportunities. When sales and support operate in...

Sean O'Connor | 24 min read

CRM and sales
CRM and sales

Customizable CRM software: 10 best platforms for 2026

Most CRMs expect your team to adapt to their rules. The result? Slower processes, inconsistent data, and workflows that never quite match how your business actually...

Sean O'Connor | 28 min read

Product development life cycle
Product development life cycle

Scrum values: a definitive guide for 2026

Adopting Scrum ceremonies alone is insufficient to make a development team faster or more aligned. When supported by a strong cultural foundation, sprints evolve into a...

Sean O'Connor | 13 min read

Product development life cycle
Product development life cycle

Agile strategy: a modern approach to planning in 2026

For decades, strategic planning meant creating a detailed, multi-year roadmap. But in markets that shift quarterly, those rigid plans often become irrelevant before...

Sean O'Connor | 16 min read

Product development life cycle
Product development life cycle

Story points vs hours: Agile estimation for 2026

For decades, development teams have been asked a simple question: “How long will it take?” Answering in hours or days feels concrete, but this method often...

Sean O'Connor | 17 min read

Product development life cycle
Product development life cycle

Agile epics: complete guide for 2026

Development teams are great at shipping features, but that speed doesn’t always connect to business impact. Teams get work done in sprints, but the big picture goals,...

Sean O'Connor | 21 min read

Product development life cycle
Product development life cycle

How to run an effective sprint demo: top tips for 2026

Sprint demos often determine whether a team is simply writing code or building the right product. They offer a recurring moment where progress becomes visible, questions...

Sean O'Connor | 16 min read

Product development life cycle
Product development life cycle

Software development collaboration tools: top options reviewed for 2026

Most development delays are not caused by bugs or complex architecture. They come from people working in different tools, on different timelines, with different...

Sean O'Connor | 29 min read

Product development life cycle
Product development life cycle

15 best Agile dashboards: tested and compared [2026]

When every team speaks a different language, progress can feel like a mystery. Business teams see deadlines, engineers see code, and leadership sees spreadsheets. This...

Sean O'Connor | 18 min read

Product development life cycle
Product development life cycle

Scaled Agile framework: everything you need to know in 2026

When a single Agile team ships code, the process is a well-oiled machine. But what happens when that process is multiplied by twenty? The speed that once defined success...

Sean O'Connor | 17 min read

Product development life cycle
Product development life cycle

Agile planning in 2026: discover essential steps to success

Development teams start with a clear roadmap, but work rarely follows a straight line. Customer feedback, market shifts, and new opportunities create constant change,...

Sean O'Connor | 5 min read

CRM and sales
CRM database software explained for modern sales teams 2026
CRM and sales

CRM database software explained for modern sales teams [2026]

Sales teams often blame lost deals on lead quality or pricing, but the real culprit is usually closer to home: data chaos. When customer information lives in scattered...

Sean O'Connor | 18 min read

monday campaigns
How to build smarter faster automated email marketing campaigns
monday campaigns

How to build smarter, faster automated email marketing campaigns 

Email remains one of the most dependable ways to reach customers, but many teams still manage it with scattered tools and manual steps. Copy lives in different...

Stephanie Trovato | 22 min read

monday campaigns
How to create HTML emails in 2026 without touching code
monday campaigns

How to create HTML emails in 2026 without touching code

Creating professional HTML emails used to require developers, custom code, and endless testing across email clients. In 2026, that’s no longer the case. Modern...

Chaviva Gordon-Bennett | 18 min read

CRM and sales
Best commission tracking software platforms for 2026 features benefits 038 top picks
CRM and sales

Best commission tracking software platforms for 2026: features, benefits & top picks

When reps spend more time deciphering spreadsheets than chasing leads, you lose more than you think. The right commission tracking software transforms compensation from...

Kinga Edwards | 14 min read

CRM and sales
Contract lifecycle management software what to look for in 2026
CRM and sales

Contract lifecycle management software: what to look for in 2026

You’ve closed the deal, but now it’s stuck in contract limbo: lost in email threads, waiting on approvals, drowning in version chaos. This is where momentum...

Kinga Edwards | 2 min read

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