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CRM and sales
Customer acquisition strategy a proven system for scalable growth in 2026
CRM and sales

Customer acquisition strategy: a proven system for scalable growth in 2026

Many companies enter new quarters with strong lead volume but inconsistent results. Conversion rates fluctuate, follow-ups stall, and pipelines that look healthy on...

Sean O'Connor | 21 min read

CRM and sales
Lead scoring ruleshow to prioritize leads and boost sales in 2026
CRM and sales

Lead scoring rules:how to prioritize leads and boost sales in 2026

This month, a company receives 200 new leads. Half have generic company emails and downloaded only one whitepaper. The other half includes VPs at target companies who...

Sean O'Connor | 20 min read

CRM and sales
What are sales leads A practical guide to lead types and qualification in 2026
CRM and sales

What are sales leads? A practical guide to lead types and qualification in 2026

A sales team spends 20 minutes researching a “hot” prospect who downloaded a pricing guide only to discover the contact is a college student working on a class...

Sean O'Connor | 22 min read

CRM and sales
What is inside sales Essential skills and strategies to know for 2026
CRM and sales

What is inside sales? Essential skills and strategies to know for 2026

Sales teams can hit activity targets and still miss revenue goals. Calls get made, follow-ups go out, and meetings get booked, but deals stall, pipelines feel...

Sean O'Connor | 20 min read

CRM and sales
CRM and sales

Achieve revenue growth: top sales methodologies for 2026

On every sales team, some reps consistently overperform while others struggle to keep pace. The difference often is not talent or effort. It is the lack of a shared...

Sean O'Connor | 15 min read

CRM and sales
Consumer insights guide 7 proven strategies for sales teams in 2026
CRM and sales

Consumer insights guide: 7 proven strategies for sales teams in 2026

Sales teams today have access to more customer data than ever before. Contact details, website visits, email opens, and meeting notes all sit in the CRM. Yet achieving...

Sean O'Connor | 36 min read

CRM and sales
CRM database building and optimizing in 2026
CRM and sales

CRM database: building and optimizing in 2026

Sales teams close deals, but where does all that customer information actually live? If the answer involves multiple spreadsheets, scattered email threads, and team...

Sean O'Connor | 31 min read

CRM and sales
How to prospect for sales leads 10 proven methods in 2026
CRM and sales

How to prospect for sales leads: 10 proven methods in 2026

A big deal closes, the numbers look great, and the quarter feels locked in. Then a few weeks later, the pipeline looks thin, and the next set of opportunities is harder...

Sean O'Connor | 37 min read

CRM and sales
Client engagement strategy for 2026 follow these proven steps
CRM and sales

Client engagement strategy for 2026: follow these proven steps

A major deal closes. The client is engaged, the contract is signed, and early momentum feels strong. Six months later, communication slows, product usage declines, and...

Sean O'Connor | 34 min read

CRM and sales
How to qualify sales leads with AI in 2026 a stepbystep guide
CRM and sales

How to qualify sales leads with AI in 2026: a step-by-step guide

A team receives hundreds of new leads each week. Many lack budget, authority, or immediate intent, while a smaller group is ready to engage within the next few months....

Sean O'Connor | 25 min read

CRM and sales
Inside sales vs outside sales in 2026 a practical guide for help center software users
CRM and sales

Inside sales vs outside sales in 2026: a practical guide for help center software users

Activity targets can look strong on paper while deals stall in the pipeline. Prospects engage during early calls, then go quiet for weeks, leaving momentum to fade. When...

Sean O'Connor | 35 min read

CRM and sales
User retention metrics 10 KPIs to track and improve in 2026
CRM and sales

User retention metrics: 10 KPIs to track and improve in 2026

A sales team closes 100 new customers last quarter. Three months later, only 60 remain active. The other 40? Gone without a trace, taking their revenue and acquisition...

Sean O'Connor | 18 min read

CRM and sales
Building sales lead generation process 7 steps for 2026
CRM and sales

Building sales lead generation process: 7 steps for 2026

Another quarter closes with strong numbers, but next month’s pipeline looks dangerously thin. This scenario is common across revenue teams — an exhausting cycle...

Sean O'Connor | 17 min read

CRM and sales
Sales lead generation 12 proven strategies for 2026
CRM and sales

Sales lead generation: 12 proven strategies for 2026

Your sales team just missed their quarterly target. Again. The leads looked promising on paper, but half turned out to be tire-kickers, and the other half went cold...

Sean O'Connor | 25 min read

CRM and sales
BANT qualified leads modern framework and AI automation in 2026
CRM and sales

BANT qualified leads: modern framework and AI automation in 2026

Three weeks of discovery calls, detailed demonstrations, and customized proposals culminate in a final meeting. The prospect’s response? “The solution meets...

Sean O'Connor | 37 min read

CRM and sales
Generating sales leads in 2026 15 proven strategies and more
CRM and sales

Generating sales leads in 2026: 15 proven strategies and more

Sales teams hit their activity numbers. Calls get made, emails go out, meetings get booked. But the pipeline tells a different story. Leads don’t convert. Deals...

Sean O'Connor | 26 min read

CRM and sales
B2C sales complete guide for 2026
CRM and sales

B2C sales: complete guide for 2026

Every day, millions of people buy coffee, stream movies, order groceries, and download apps without thinking twice about the sales process behind these purchases. B2C...

Sean O'Connor | 35 min read

CRM and sales
Onpremise CRM security comparing data protection options in 2026
CRM and sales

On-premise CRM security: comparing data protection options in 2026

IT teams manage servers, patch vulnerabilities, and maintain backup systems while sales teams wait for system updates that take months to deploy. Meanwhile, competitors...

Sean O'Connor | 34 min read

CRM and sales
CRM data management guide 10 best practices for 2026
CRM and sales

CRM data management guide: 10 best practices for 2026

Sales teams close deals, but the data tells a different story. Customer information lives in spreadsheets, email threads, and sticky notes. Contact details are outdated,...

Sean O'Connor | 49 min read

CRM and sales
Customer churn identifying and reducing in 2026
CRM and sales

Customer churn: identifying and reducing in 2026

Revenue teams celebrate hitting quarterly targets while 15% of last quarter’s customers quietly disappear. The math is brutal: every customer who leaves takes...

Sean O'Connor | 46 min read

CRM and sales
Open source CRM software best choices for business growth in 2026
CRM and sales

Open source CRM software: best choices for business growth in 2026

The promise of “free” open source CRM software is undeniably powerful, offering complete control and unlimited customization without licensing fees. Yet...

Sean O'Connor | 36 min read