Best CRM software for distributors, workflows and features to look for
Distributors play a critical role in the e-commerce ecosystem. As key players in the supply chain, the way distributors function directly affects the end customer, even...
AI workflow automation: 14 tools to boost team productivity and scale faster
AI-powered process automation is now a key driver of operational performance and organizational agility. With 75% of businesses viewing automation as a competitive edge...
Why you need a CRM with an AI sales agent
In the past couple of years, successful sales teams most definitely haven’t shied away from using technology to their advantage. Between CRMs becoming standard...
AI inventory management: Hit higher profits with smarter stock control
In 2013, US retailer Walmart lost an estimated $3 billion in sales due to out-of-stock merchandise. The company blamed poor weather, tax pressures, and a struggling...
How AI service management has transformed business operations in 2025
Service management is the hidden engine behind every successful business, keeping operations running smoothly while supporting both employees and customers. But as...
The real estate AI playbook: 15 tools to automate, generate leads, and sell
As a real estate professional, you likely spend most of your time on repetitive tasks like qualifying leads, scheduling viewings, or writing property descriptions. What...
What is sales tech? Finding the right technology to boost sales efficiency in 2025
We all know the feeling of when businesses are not running efficiently.It’s stressful, it’s frustrating, and it wastes our precious time. But running a sales team...
What is AIOps? Unlock smarter, strategic IT operations
Global data creation will hit 181 zettabytes this year. Enterprise IT systems are responsible for a huge share of this data in the form of logs, metrics, events,...
What is an AI Copilot and how is it transforming the future of service management?
Just a few years ago, the concept of an AI assistant was still a far-fetched idea — only something you’d see in a sci-fi movie. And while our perceived vision of...
Get ahead of business threats with better risk identification
Whether launching a new product, managing a complex portfolio, or scaling operations, risks have a way of creeping in and throwing things off track. It pays to know...
AI risk management: How smart businesses avoid costly mistakes
Artificial intelligence creates enormous opportunities for businesses, but it also introduces risks traditional methods can’t fully cover. AI systems constantly...
Transform planning into progress with strategic execution
Do your daily operations genuinely reflect your big-picture vision? Strategic execution translates your company’s long-term goals into everyday actions, ensuring...
What is Quality of Service (QoS)? And why is it essential in service teams?
Imagine you’re in an important Zoom call, one where you’re giving a presentation you’ve been working on all week. But suddenly, as you’re speaking, you notice...
7 Zoho CRM alternatives to try in 2025
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers great AI features, plenty of automation tools, and a...
Top 8 Freshdesk alternatives to improve service in 2025
For many companies, help desk and customer service software is a huge investment. Some teams are so used to their existing systems they don’t want to update them,...
Top 8 Zendesk alternatives: A comparison guide for 2025
Zendesk has become a staple of customer service software, with thousands of customers touching countless industries. The platform helps organizations maximize client...
Top tips for managing software development teams in 2025
Whether you’re overseeing a small startup crew or coordinating large-scale enterprise projects, effective leadership in software development is more crucial than ever....
How smart goal management can get your organization better results in 2025
Organizations pour resources into defining their goals — the broad directions guiding long-term decisions. But to achieve those goals, your teams need clear,...
AI customer experience: 10 ways AI is improving CX in 2025
There’s almost no area of a business that artificial intelligence (AI) hasn’t reached. When it comes to customer support and building the perfect journey, some users...
Top 8 ServiceNow alternatives and competitors in 2025
ServiceNow is a staple in the world of IT service management (ITSM). The cloud-based platform offers robust AI and automation tools that allow organizations to improve...
13 enterprise workflow management software options for 2025
Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver customer value and drive profitability. But the sheer...