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CRM and sales
Sales invoice key elements and best practices
CRM and sales

15 top invoicing software options for small businesses in 2025

Closing a deal is only part of the story. Real success comes when billing is as smooth and integrated as the rest of your sales process. When invoicing happens in...

Chaviva Gordon-Bennett | 24 min read

Service management
What is incident management How to minimize disruptions and recover faster
Service management

What is incident management? How to minimize disruptions and recover faster

In July 2024, a routine software update at cybersecurity company CrowdStrike spiraled into a global outage that interfered with airlines, banks, and hospitals. As...

Rebecca Noori | 20 min read

CRM and sales
Sales forecasting software 12 top tools for accurate revenue projections
CRM and sales

Sales forecasting software: 12 top tools for accurate revenue projections

Sales forecasting is the backbone of your business strategy. If your forecast is off, everyone from finance to HR is left guessing — not planning. The secret to sales...

Chaviva Gordon-Bennett | 22 min read

Project management
Business process analysis what it is and why it matters
Project management

Business process analysis: what it is and why it matters

Organizations strive for speed and efficiency, but hidden process issues often cause delays, budget overruns, and team frustration. Business process analysis cuts...

Sean O'Connor | 22 min read

CRM and sales
What is a CRM agent The complete guide to AIpowered sales and service
CRM and sales

What is a CRM agent? The complete guide to AI-powered sales and service

Sales teams are designed to close deals, but too often get bogged down with repetitive admin like manually qualifying leads, entering data, and trying to keep up with...

Chaviva Gordon-Bennett | 19 min read

Project management
KPI software 10 essential tools for smarter performance tracking
Project management

KPI software: 10 essential tools for smarter performance tracking

Many organizations strive to connect team efforts directly to their most important goals, but without the right tools, making that connection can be challenging. When...

Chaviva Gordon-Bennett | 20 min read

Project management
Top 15 change management tools for seamless transitions
Project management

Top 15 change management tools for seamless transitions

Great change strategies need the right foundation to succeed. When your team uses a dedicated change control management tool, you bring all communication, tracking, and...

Chaviva Gordon-Bennett | 24 min read

Service management
What is network administration What IT leaders need to know
Service management

What is network administration? What IT leaders need to know

Networks keep work moving, but the cost of downtime, hybrid work at scale, and rising security risk make strong network administration a business priority, not a...

Stephanie Trovato | 16 min read

Project management
Top 12 business team management software tools for 2025
Project management

Top 12 business team management software tools for 2025

Effective team collaboration is a core operational requirement for scaling efficiently. When work is scattered across apps and spreadsheets, teams spend more time...

Chaviva Gordon-Bennett | 26 min read

Service management
How asset lifecycle management transforms efficiency across your organization
Service management

How asset lifecycle management transforms efficiency across your organization

Your organization spends millions on assets every year, but how much value are they really delivering? Without a structured approach, assets lose productivity, costs...

Stephanie Trovato | 12 min read

Service management
IT service portals the key to faster smarter support
Service management

IT service portals: the key to faster, smarter support

Support teams are under pressure to resolve requests quickly, yet many of those requests are repetitive and time-consuming. An IT service portal gives employees and...

Stephanie Trovato | 11 min read

Project management
Your complete guide to procurement management
Project management

The 15 top procurement software options for purchasing efficiency

Procurement is what keeps your projects moving and your budget on track. But when your team is stuck chasing down email threads or updating spreadsheets, delays and...

Chaviva Gordon-Bennett | 23 min read

Project management
AI platforms Top 20 solutions to boost productivity in 2025
Project management

AI platforms: Top 20 solutions to boost productivity in 2025

Thanks to digital transformation, the market for AI platforms is growing fast, but finding the right one for your team can feel overwhelming. The best solutions cut...

Chaviva Gordon-Bennett | 31 min read

Service management
ITSM knowledge management for fast accurate service answers
Service management

ITSM knowledge management for fast, accurate service answers

If you’ve ever raised an IT ticket, you know the frustration of waiting hours (or days) for a fix that’s probably been solved many times before. For IT service...

Rebecca Noori | 10 min read

CRM and sales
Software CRM La gua definitiva y las 10 mejores soluciones con inteligencia artificial
CRM and sales

CRM software: the ultimate guide and 10 top AI-powered solutions

To close more deals, you need to truly understand your customers — not just a list of leads. That means knowing what they want, how they behave, and when to act. CRM...

Alicia Schneider | 27 min read

CRM and sales
Want a simple CRM Top 10 software for any business 2025
CRM and sales

Want a simple CRM? Top 10 software for any business [2025]

CRMs may have garnered a complicated reputation in sales and marketing teams, but at their core, customer relationship management systems have a simple purpose. They...

Alicia Schneider | 21 min read

Project management
Project management

10 best AI supply chain planning software to transform your operations in 2025

Modern supply chains are complex and often difficult to manage with disconnected tools. AI-powered platforms deliver predictive insights that help forecast demand,...

Stephanie Trovato | 20 min read

Project management
Project management

18 best mind mapping software platforms for getting creative

Brainstorming is one of the fastest ways to generate new ideas, but without structure those ideas can get lost. Mind mapping software gives teams a visual way to...

Stephanie Trovato | 24 min read

Project management
Project management

10 best warehouse management software systems in 2025

Efficient warehouse operations drive both profitability and customer satisfaction. Teams need software that streamlines logistics into a predictable, scalable process....

Stephanie Trovato | 15 min read

Project management
Project management

25 best risk management software platforms for 2025

The biggest risks businesses face aren’t always dramatic events. More often, they’re the small issues hidden in spreadsheets or siloed chats that grow over time....

Stephanie Trovato | 29 min read

Project management
Project management

18 best B2B SaaS enterprise software tools for 2025

Running a business with scattered apps often slows teams down. Information gets lost across spreadsheets, emails, and disconnected systems. The result? Missed deadlines,...

Stephanie Trovato | 29 min read

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