Sales performance management: what it is and how to do it right
A good salesperson can sell hay to a farmer or sand at the beach. But good salespeople aren’t born overnight. They’re built up through years of experience and hard...
Customer retention: 8 strategies to keep customers coming back
Acquiring a new customer takes time, effort, and resources — from campaigns and negotiations to closing the deal. If every customer walked away after one purchase,...
What is sales velocity and why is it important?
Read this guide on sales velocity so you can use this tool to increase profits and improve efficiency.
Sales invoice: key elements and best practices
You may have a regular habit of grabbing a coffee from your favorite coffee shop, but in all likelihood, you probably don’t think about the transaction and its...
26 sales metrics successful sales teams are tracking in 2026
Tracking sales metrics is like using a fitness tracker. You don’t just want to know how many steps you took yesterday; you want a full ptoicture of your health,...
The 360 degree customer view and its role in CRM
Data is multiplying like never before. Harness its power with a 360 degree customer view.
How to expand your customer base with sales prospecting
If you’re marketing to everyone, you’re essentially marketing to no one. Without a targeted approach to understanding your intended audience, your sales team will...
What are hot leads in sales?
What are hot leads? How do they differ from cold and warm leads? How can you track them in your CRM pipeline?
What is target account selling (TAS)?
Learn how to use target account selling (tas) to bring highly qualified leads.
How to use social selling to improve your B2B sales
The more contact you have with your customers, the better your relationship with them will be. And, the better the relationship with your customers is, the more likely...
What is sales enablement? Features that will boost sales in 2025
Sales enablement software gives sales teams a single place to access everything they need to sell smarter: training, coaching, sales content, analytics, and pipeline...
5 ways to build long-lasting customer loyalty
“Customer satisfaction is worthless. Customer loyalty is priceless,” said Jeffrey Gitomer, an author, lecturer, and business trainer on sales and customer loyalty....
Better forecasting: how to design a sales process flowchart [2026]
A strong sales process runs on clarity. When every rep understands the path from first outreach to signed contract, the entire team moves with more confidence and far...
The future of CRM: Key trends to know
CRM platforms boost any industry, but not all CRMs can meet current and future needs.
CRM automation: The what, the why + the best CRM software solutions
Customer relationship management (CRM) systems are the backbone of any thriving sales team — a prime example of how modern technology can drive productivity and...
Top 6 sales tips to supercharge your sales team
Take a look at our top six tips to step up your sales game and close more deals.
CRM for Healthcare: Why It’s Important, Features to Look For, and the Top 4
It’s no secret that workers in the healthcare industry have a ton on their plates. With jam-packed schedules, a fast-paced work environment, and people’s lives on...
The best CRM with Gmail integration and why you need one
Customer relationship management (CRM) tools are essential for many entrepreneurs and team leaders seeking free up time in their work days by reducing repetitive manual...
CRM marketing automation: 7 platforms to streamline marketing in 2025
Once a lead becomes a customer, they — and the valuable insights they offer — often drop off the marketing team’s radar simply because of limited time and tools...
8 CRMs with powerful email marketing features
Your customer relationship management (CRM) platform keeps track of all your contacts, and your email marketing software helps you communicate with them. Both of these...
For sales success, look to project management
Sales project management benefits range from organizing resources to better collaboration.