Alicia Schneider,
Posts by this author
What is B2C CRM? 7 best software in 2025
The nature of CRM software is connecting businesses to their customers, but for B2C teams, choosing the right...
What is a B2B CRM? The top 5 software for 2025
B2B sales often involve long processes and a lot of back and forth, but the feeling when your sales team...
8 AI CRMs to level up your sales and service in 2025
CRMs have become the preferred tool of sales and service teams across industries, helping them track and...
Power facilities service management with AI: The time...
Salesforce is a household name when it comes to CRMs. While Salesforce is a solid CRM choice for many...
Why B2B marketers need lead enrichment software for...
Gathering leads is only half the battle. Once you’ve successfully gotten a new lead, you want to first do a...
How to master service request management in seconds
Companies can receive hundreds of service requests at a time, and if not managed carefully, these requests...
Deliver exceptional support faster with AI customer...
Artificial intelligence in customer service has come a long way in the last few years alone to power modern...
Why your business needs a customer portal to thrive in...
Nobody wants to wait on hold for a service agent to pick up, or worse, send an email to customer service for...
5 best AI help desk software solutions for 2025
Artificial intelligence (AI) is bringing all kinds of productivity hacks to different work tools and software...
How an AI ticketing system will transform your business...
Customer service teams rely on ticketing systems to handle and sort incoming customer requests. Traditional...
How to increase car sales with a CRM for automotive...
These days, the first place customers look at a car is online. Compared to walking into a dealership and...
6 steps to implement and automate a quote management...
Sending quotes might seem straightforward, but for a quote to turn into a sale, there’s a lot that goes on...
5 CRMs for service businesses to know in 2025
If you’re not tracking your customers’ data, you’re missing out on golden opportunities to surprise...