Alicia Schneider,
Posts by this author
7 Zoho CRM alternatives to try in 2025
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers...
Top 8 Freshdesk alternatives to improve service in 2025
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers...
Top 8 Zendesk alternatives: A comparison guide for 2025
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers...
AI customer experience: 10 ways AI is improving CX in...
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers...
Top 8 ServiceNow alternatives and competitors in 2025
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers...
What is B2C CRM? 7 best software in 2025
The nature of CRM software is connecting businesses to their customers, but for B2C teams, choosing the right...
What is a B2B CRM? The top 5 software for 2025
B2B sales often involve long processes and a lot of back and forth, but the feeling when your sales team...
8 AI CRMs to level up your sales and service in 2025
CRMs have become the preferred tool of sales and service teams across industries, helping them track and...
Power facilities service management with AI: The time...
Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers...
Why B2B marketers need lead enrichment software for...
Gathering leads is only half the battle. Once you’ve successfully gotten a new lead, you want to first do a...
How to master service request management in seconds
Companies can receive hundreds of service requests at a time, and if not managed carefully, these requests...
Deliver exceptional support faster with AI customer...
Artificial intelligence in customer service has come a long way in the last few years alone to power modern...
Why your business needs a customer portal to thrive in...
Nobody wants to wait on hold for a service agent to pick up, or worse, send an email to customer service for...