Product development: 7 steps to turn ideas into a product
Building a product from scratch takes more than just a good idea. That idea needs to go through testing, a prototype, market research, and likely several iterations before it’s ready to hit the market. Product development is a process that brings ideas to life. Whether it’s a physical product,...
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How to measure and improve your customer satisfaction
Customer satisfaction measures how much your customers like your products or services. And in some cases, it can make or break your business. Highly satisfied customers are more likely to remain loyal and spend more in the future. On the other hand, dissatisfied customers are more likely to switch...
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What actually is work management?
Effective work management is an orchestra that brings vital processes, projects, tasks, and resources together in perfect harmony. The best way to synchronize all the essential elements of your business is to use an effective work management system to keep everyone communicating, organized, and on...
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19 best project management software for 2025
Welcome to your roadmap for project management success. We’ve reviewed the market’s top tools to bring you this concise, powerful guide. Our curated list...
Wrike vs. Asana: which is best for your team in 2025 ?
As two of the most popular project management software solutions on the market, Wrike and Asana are both good options. Wrike, a work management platform, allows...
The 15 best business process management tools for 2025
Is your business stuck in a rut, carrying out the same processes day after day because “that’s just the way we do things around here”? Unfortunately, stale...
Work management
CRM & sales
AI sales pitch generator: how to pitch smarter and faster at scale
Crafting the perfect sales pitch is the secret to building long-lasting relationships with clients. When you start a relationship with a tailored message that’s...
Sales automation AI: 7 game-changing tools to grow your revenue faster
Artificial intelligence isn’t here to take away sales jobs. Instead, it’s actually creating more opportunities for reps to focus on what they do best:...
How to use AI in sales: 12 real-world use cases that close more deals
Artificial intelligence (AI) has found its way into every part of the sales process, and we’re not just talking about using ChatGPT to write pitches. When used...
Top 5 CRMs for photographers to streamline, scale, and book more clients
You’ve just wrapped up an engagement photoshoot. The lighting was perfect, you instantly put the couple at ease, and they were thrilled with the previews you sent. A...
Run a smarter moving business: 7 top CRMs for moving companies in 2025
When most people think of movers, they picture a truck pulling up on moving day. But behind that moment is a complex operation filled with scheduling, logistics,...
Top 5 CRMs for travel agencies: automate, personalize, and sell more
In the travel industry, it’s critical to meet your customers at the right place and at the right time. With price fluctuations and travelers’ desire to get the best...
Product development life cycle
The ultimate guide to PI planning
Program Increment (PI) Planning is a cadence-based event that aligns all Agile Release Train (ART) teams to the same mission and vision. It’s a crucial element of...
Technical leadership: a comprehensive guide
Technical leaders wear many different hats: they’re the go-to person for technical problem solving, they ensure their team’s happiness and growth, and they deliver...
What is rapid application development (RAD)? The complete guide for 2025
As the name implies, rapid application development (RAD) focuses on quick, iterative development for new software products. Rather than delivering a final product in its...
Development velocity: what it is, why it matters, and how to improve it
Development velocity is a key driver for efficient, fast-paced product development. It measures how effectively teams move from concept to release, directly impacting...
Evaluate engineering productivity with monday dev
The software development process is complex, involving many moving parts, unexpected technical challenges, and cross-team dependencies. Central to navigating this...
A guide to Agile testing: Why it’s important & best practices
In the growing field of software development, developers face the difficult task of creating clean code that effectively brings ideas to life. Entire organizations rely...
Service management
AI in facilities management: reduce costs, improve uptime, and future-proof your operations
Facility teams are under more pressure than ever: larger portfolios, more interconnected systems, and higher service expectations. Even as demands increase, many teams...
What is a change agent and how do they drive transformation?
“The only thing that’s constant is change.” Philosopher Heraclitus likely had no idea that his paraphrased words would carry weight in the business world 2,500...
Enterprise asset management for smarter spending and greater ROI
Business looks good on the surface. Revenue is strong, customer loyalty’s up, and everything seems solid, until you scan the balance sheet. But the numbers aren’t...
Automated quality management: How to deliver better service at scale
Customers remember when they have an exceptional experience with a support agent. Someone who listens to their query, knows how to solve it, and keeps them updated along...
What is an IT ticketing system, and how does it benefit your business?
In large organizations, IT teams field hundreds, even thousands of service requests a week. Some come in through email. Others via monitoring alerts. Then a VP flags a...
AI for ITSM: From reactive support to predictive service
IT service management is ripe for an overhaul. Traditionally weighed down by spreadsheets, email chains, and event logs, IT professionals spend far too much time combing...
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Project management frameworks: 15 of the best options for 2025
When every team runs projects their own way, the result is often a mix of missed deadlines, confused communication, and wasted effort. This lack of a unified approach...
What is business process automation (BPA)
As organizations scale, the small, repetitive tasks that once felt manageable can multiply into significant roadblocks. This operational friction slows down projects,...
Top 15 AI tools for business in 2025: a guide to achieving efficiency
The use of AI tools in the workplace has skyrocketed. Recent data from McKinsey found 78% of global companies report using AI in at least one business function — an...
Resource allocation for government agencies: essential strategies for 2025
In the public sector, success is measured by community impact and public trust, not profit margins. This makes effective resource allocation for government agencies a...
Capacity management for government agencies: essential strategies [2025]
Government agencies operate under a unique set of pressures. They must deliver essential public services consistently while navigating strict budget cycles and complex...
Workflow automation for government agencies in 2025
Public sector teams are expected to deliver fast, transparent services that rival the private sector, all while navigating strict budgets and complex compliance. This...
How to achieve business alignment the right way
When teams operate in silos, they often develop competing priorities that undermine company-wide goals. This disconnect between departments is more than just an...
What is business process standardization: A leadership guide
In any growing organization, teams naturally develop their own unique ways to get work done. While this adaptability is a strength, it often creates invisible friction....
What is a change control process and why does it matter?
In fast-moving organizations, change is a constant, but uncontrolled modifications often create more problems than they solve. Without a clear system, even small...
Supply chain management: How to do it right in 2025
A successful supply chain depends on seamless coordination between dozens of partners, teams, and processes. When everyone works from different spreadsheets and systems,...
What is a project deliverable? Examples + workflows
Successful projects run on shared understanding, but that clarity often breaks down when it comes to what the team is actually producing. Without a clear, agreed-upon...
How to build effective project schedules in 5 steps
In any successful project, the plan is only as strong as its schedule. A great project schedule does more than just track deadlines. It acts as a central playbook that...
Understanding prince2 methodology: core principles and processes
As projects scale in complexity, many teams discover that their informal processes can no longer keep up, leading to missed deadlines and budget overruns. This is not a...
Procurement management fundamentals: What you need to know
Many teams see procurement as a simple purchasing function, a slow but necessary step to get what they need. This view misses the bigger picture where strategic...
The scenario planning process: 5 steps to future-proof your business
Even the most solid business strategies can be fragile. They often rely on a single, predictable view of the future that rarely unfolds as expected, leaving teams...