Digital Transformation 101: How to digitally transform your business
Digital transformation is becoming increasingly unavoidable — and by 2024, it’s expected to reach a market valuation of $2.51 trillion. Yet for all that money...
Data enrichment: Benefits and best practices
When Christopher Columbus set out in 1492 to discover a westward route from Europe to Asia, he accidentally landed in the Americas. The problem? Bad data. Columbus had...
Project tracker: tools for project tracking + template
Project management is essential to successful project delivery. If you want to keep your project on track, you need to carefully monitor the tasks, timelines, and...
Managing dependencies with leads and lags in project management
Lead and lag are project management terms that describe the potential advance or delay of activities within a project schedule. Project managers use lead and lag time...
10 Best Basecamp Alternatives to Try This Year
When shopping around for the best project management tool, taking your time to assess the different options is key. Basecamp is a popular choice for project management...
The top 15 workflow management software picks for seamless growth
Misalignment, unclear priorities, and disjointed communication can grind execution to a halt. Without visibility into workflows, bottlenecks form, delays pile up, and...
Customer support vs customer service: What’s the difference?
The terms customer service and customer support are often used interchangeably, and while both refer to ways of assisting customers, they differ in their approaches. In...
How to create a social media content calendar template
Social media trends and content move fast, and if you’re not on top of organizing your content, you just might miss an opportunity to connect with your audience....
Customer onboarding guide: best practices, metrics, and FAQs
You’ve nurtured the lead, closed the sale, and are ready to watch the revenue roll in. It sounds like your work is done, but customer onboarding is the next...
How to design an effective customer education strategy
You provide your customers with support, community, content, and perks, but if you’re not teaching them, you’re missing out on a critical way of engaging them....
Project schedule management: build, track, and adapt timelines at scale
Scaling projects across teams is no small feat. With multiple workstreams, shifting priorities, and tight deadlines, even the most experienced businesses can struggle to...
How resource management creates better projects and stronger teams
You’ve probably read countless project management guides, covering tasks, goals, and workflows. But what about the invisible factors that derail projects? Poor...
Customer success unleashed: Strategies for effective implementation
The key to a successful business is the relationship you have with your customers. We all want our customers to continuously thrive using our products and services, but...
Top 10 Asana Alternatives (Features, Pricing & Reviews)
Asana is a popular task and project management software option for teams—but you might find that other options on the market have more appealing offerings. Maybe you...
A conversation with LinkedIn on how to attract and retain top talent
The modern-day work environment is evolving at lightning speed. But something that has maintained its importance is the pursuit of talent: how organizations attract new...
Celebrating the winners of the monday.com AI app hackathon
This summer, we ignited a spark of creativity with the monday.com AI app hackathon, and the energy it generated continues to inspire us. For this event, we invited...
How to provide effective support for your app
It’s no secret that creating an app that stands out in today’s competitive SaaS app marketplace is a hefty task. You’ve got the features, the intuitive...
Master the lead management process in 7 stages + how AI can help
Lead management sits at the core of your business’s success. Without a constant fresh stream of incoming leads, your sales may dry up. Generating new leads is one part...
The app developers guide to thriving on SaaS marketplaces
Today’s SaaS app marketplaces offer customers sophisticated tools to extend the capabilities of SaaS platforms that would take years to build in-house. But with so...
Lead distribution: why it matters and applying it to your team
Each lead is unique, just like each sales rep is unique. To maximize every opportunity with a potential customer, it’s important to pair them up with the best sales...