A leader’s guide to Process Automation
Most teams face a similar challenge: how to achieve ambitious goals when manual work creates friction and slows down progress. As companies scale, these routine...
AI in procurement: Faster sourcing, stronger vendors
Best supplier. Best price. Least amount of hassle. This trifecta is the holy grail for procurement teams, but it’s not easy to achieve when demands are high and...
Top 8 Intercom alternatives to consider in 2025
Intercom has long been a go-to for live chat and customer communication, but it’s not the only platform in the market. Whether you’re new to customer support tools...
AI in knowledge management: Turning data into instant answers
Imagine walking into the world’s largest library — millions of books, documents, and archives stacked to the ceiling. Now, imagine the catalog is gone, forcing you...
The 10 best time tracking apps for 2025
Most teams see time tracking as a necessary chore for payroll or client billing, but that’s only looking at half the picture. The real power of a great time management...
15 project management techniques for optimal results in 2025
Delivering projects on time and on budget is the baseline for success. But when work is siloed, priorities are undefined, and processes are inconsistent, teams spend...
IT operations management: How to unlock operational excellence in your business
In January 2025, Barclays Bank suffered an IT outage caused by a mainframe failure. It wasn’t one of those “blink and you miss it” outages — this one lasted for...
How to create an effective action plan in 6 easy steps
Every team dreams big, but without a clear plan, even the boldest goals can get lost in the shuffle of shifting priorities and scattered efforts. The difference between...
Production scheduling: the ultimate guide for faster, smarter manufacturing
In manufacturing, the gap between a customer order and a successful delivery is filled with moving parts. Machines require maintenance, materials must arrive on time,...
Project stakeholders 101: how to identify and manage key players
A project’s success rarely depends solely on the project team. It hinges on a network of individuals and groups who provide funding, set requirements, and...
AI in customer success: transforming reactive support into predictive growth
Customer success teams face more pressure than ever: higher customer expectations, tighter budgets, and journeys that span more channels and touchpoints. Every...
monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation...
We’re honored to share that monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation for the first time. We believe this...
Performance management: How to optimize it to directly impact your goals
Most organizations have well-defined strategic goals. Yet, a gap often exists between those high-level objectives and the daily work of their teams. This disconnect is...
AI for sales and marketing: strategies, examples, and top tools
It may seem ironic to use artificial intelligence to better understand human psychology, but the truth is, AI is bringing marketing teams closer than ever to their...
What is PERT in project management?
When a high-stakes project is on the line, relying on single-point time estimates is like navigating without a map. For complex or innovative projects, this approach...
What is a risk matrix? Top strategies + examples
Assumptions form the foundation of every business plan and project timeline. When those assumptions prove wrong, the consequences can range from minor delays to major...
How to create a network diagram for your project
Big projects are never as simple as checking off a to-do list. Every task connects with another, and if one slips, it can throw off your whole schedule. Without a clear...
Three years, $100M ARR, and a complete rethink of how CRMs should work
Three years ago, we had a theory: sales teams were suffering with CRMs that felt more like punishment than productivity tools. Today, that theory has become a $100...
How to manage sales tracking for improved performance in 2025
A sales team’s success depends on more than just effort or personality. It requires a detailed understanding of which actions lead to closed deals and which ones...
AI sales enablement: How to save time and automate tasks with AI
Most sales teams face a hidden bottleneck that has nothing to do with their ability to sell. The real issue is the daily friction from manual data entry, repetitive...
AI sales funnels: how to automate and scale revenue growth
A sales funnel is the backbone of any successful revenue strategy, and with the rise of artificial intelligence, it’s getting smarter than ever. AI-powered funnels...