How to build a strategic PMO framework in 2025
A strategic PMO goes beyond traditional project tracking to become a value-driving force. While traditional PMOs focus on methodology enforcement and status reporting,...
What is ITIL? The framework behind successful IT operations
When a city’s traffic system runs well, you barely notice it. Lights are timed just right, lanes are clearly marked, and drivers follow the rules of the road. But take...
7 Pipedrive CRM alternatives and competitors to accelerate sales in 2025
The CRM your company uses could be the difference between hitting your sales targets and crushing them. But as your business grows, it’s easy to feel like your...
What is IT asset management? How it extends the value of your tech
Enterprise companies don’t run on caffeine alone—they run on tech. Hardware, software, and cloud-based tools power everything from individual tasks to massive...
Say goodbye to chaos with AI powered service operations
Marketing manager Karina needs to upgrade the office’s conference room video system for an important client presentation she’s hosting two weeks from now. She logs a...
From hype to real business impact: How to lead AI transformation in 2025
AI is no longer experimental. It’s embedded in everyday workflows, driving real business results and reshaping how work gets done. Breakthroughs in generative and...
Drive growth with predictive sales AI & sales forecasting
You don’t need a crystal ball to make predictions on sales performance, and your agents should have more to go off than their instincts to close the right deals....
SLA vs. SLO vs. SLI: Decode these metrics for optimal service performance
When someone opens ChatGPT, they expect it to respond quickly, without any hiccups. If something goes wrong, just a few minutes of downtime can seriously frustrate the...
Here’s why you should switch to legal workflow automation
As legal becomes more embedded in business operations, manual processes are no longer sustainable. Instead, legal workflow automation software exists as a scalable way...
AI in asset management: How to protect your business investments
Every company has assets — financial investments, physical equipment, or intellectual property that need protecting and optimizing to contribute to your business’s...
The AI integration roadmap: 6 steps + real-world examples
AI integration is making already-intelligent systems even smarter. By integrating capabilities like predictive analytics, natural language processing, and automated...
Best CRM software for distributors, workflows and features to look for
Distributors play a critical role in the e-commerce ecosystem. As key players in the supply chain, the way distributors function directly affects the end customer, even...
AI workflow automation: 14 tools to boost team productivity and scale faster
AI-powered process automation is now a key driver of operational performance and organizational agility. With 75% of businesses viewing automation as a competitive edge...
Why you need a CRM with an AI sales agent
In the past couple of years, successful sales teams most definitely haven’t shied away from using technology to their advantage. Between CRMs becoming standard...
AI inventory management: Hit higher profits with smarter stock control
In 2013, US retailer Walmart lost an estimated $3 billion in sales due to out-of-stock merchandise. The company blamed poor weather, tax pressures, and a struggling...
How AI service management has transformed business operations in 2025
Service management is the hidden engine behind every successful business, keeping operations running smoothly while supporting both employees and customers. But as...
The real estate AI playbook: 15 tools to automate, generate leads, and sell
As a real estate professional, you likely spend most of your time on repetitive tasks like qualifying leads, scheduling viewings, or writing property descriptions. What...
What is sales tech? Finding the right technology to boost sales efficiency in 2025
We all know the feeling of when businesses are not running efficiently.It’s stressful, it’s frustrating, and it wastes our precious time. But running a sales team...
What is AIOps? Unlock smarter, strategic IT operations
Global data creation will hit 181 zettabytes this year. Enterprise IT systems are responsible for a huge share of this data in the form of logs, metrics, events,...
What is an AI Copilot and how is it transforming the future of service management?
Just a few years ago, the concept of an AI assistant was still a far-fetched idea — only something you’d see in a sci-fi movie. And while our perceived vision of...
Get ahead of business threats with better risk identification
Whether launching a new product, managing a complex portfolio, or scaling operations, risks have a way of creeping in and throwing things off track. It pays to know...