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CRM and sales
AI lead generation and management How to use AI to 10x your leads
CRM and sales

AI lead generation and management: How to use AI to 10x your leads

Your sales team’s success no longer depends on how hard they work, but on how smart they work. The traditional approach of manual research and generic outreach...

Victoria Landsmann | 15 min read

CRM and sales
Top 25 enterprise software applications and tools to try in 2025
CRM and sales

What are sales analytics? 15 essential metrics to track in 2025

Every sales leader wants predictable revenue, but forecasting often feels more like guesswork than science. Relying on intuition and scattered spreadsheets can prevent...

Victoria Landsmann | 15 min read

CRM and sales
What is a sales cycle 7 essential steps to close more deals in 2025
CRM and sales

What is a sales cycle? 7 essential steps to close more deals in 2025

Hitting sales targets consistently requires more than just great reps. It demands a predictable, repeatable playbook that turns leads into closed deals. A well-defined...

Victoria Landsmann | 15 min read

Project management
How to define team roles and responsibilities for team success
Project management

How to define team roles and responsibilities for team success

Even the most talented teams struggle when work ownership is unclear. When people do not know who is accountable for what, projects stall, deadlines are missed, and good...

Victoria Landsmann | 15 min read

Service management
Image of AI in customer service: how to deliver better support faster
Service management

AI in customer service — how to deliver better support, faster

Support teams are handling more requests than ever, while customer expectations continue to rise. People expect instant replies, human-like service, and around-the-clock...

Stephanie Trovato | 17 min read

Service management
Top alternatives to Ivanti comparison guide for 2025
Service management

Top alternatives to Ivanti: comparison guide for 2025

Ivanti has long been a staple in IT service and asset management. However, more teams are now rethinking their tech stack. Whether it’s sluggish implementation, rigid...

Stephanie Trovato | 25 min read

Project management
How to Create a Budget in Google Sheets 7 Budget Templates
Project management

How to create (and stick with) a project budget [2025]

Every project is an investment in a future outcome. But without a clear financial roadmap, that investment is at risk from the start. A well-defined project budget...

Victoria Landsmann | 12 min read

Project management
Process analysis definition methods and practical applications
Project management

Process analysis: definition, methods, and practical applications

Most business challenges are not caused by a lack of strategy, but by breakdowns in execution. When work slows down or projects miss deadlines, the problem often lies...

Victoria Landsmann | 14 min read

Project management
How to conduct a gap analysis that drives meaningful results
Project management

How to conduct a gap analysis that drives meaningful results

Every organization has ambitious goals, from increasing revenue to improving customer satisfaction. But the path from today’s performance to tomorrow’s...

Victoria Landsmann | 13 min read

Project management
What is Quality Assurance QA in Project Management
Project management

What is Quality Assurance (QA) in Project Management?

Let’s face it, missed deadlines are just the tip of the iceberg when projects go off track. The real damage comes from the momentum killer, the constant...

Victoria Landsmann | 14 min read

Project management
How to create a todo list that actually helps you
Project management

How to create a to-do list that actually helps you

Having a long list of tasks to check off can create the illusion of productivity while hiding a lack of real progress. When work is scattered across different people and...

Victoria Landsmann | 18 min read

Project management
Project management frameworks 15 of the best options for 2025
Project management

Project management frameworks: 15 of the best options for 2025

When every team runs projects their own way, the result is often a mix of missed deadlines, confused communication, and wasted effort. This lack of a unified approach...

Victoria Landsmann | 14 min read

Project management
Top 15 AI tools for business in 2025 a guide to achieving efficiency
Project management

Top 15 AI tools for business in 2025: a guide to achieving efficiency

The use of AI tools in the workplace has skyrocketed. Recent data from McKinsey found 78% of global companies report using AI in at least one business function — an...

Danielle Tawfik | 19 min read

Project management
How Enterprise Resource Planning ERP will form the backbone of your business
Project management

Resource allocation for government agencies: essential strategies for 2025

In the public sector, success is measured by community impact and public trust, not profit margins. This makes effective resource allocation for government agencies a...

Ella Casel | 13 min read

Project management
What is capacity planning and should you use it 2025
Project management

Capacity management for government agencies: essential strategies [2025]

Government agencies operate under a unique set of pressures. They must deliver essential public services consistently while navigating strict budget cycles and complex...

Ella Casel | 15 min read

CRM and sales
AI sales pitch generator how to pitch smarter and faster at scale
CRM and sales

AI sales pitch generator: how to pitch smarter and faster at scale

Crafting the perfect sales pitch is the secret to building long-lasting relationships with clients. When you start a relationship with a tailored message that’s...

Alicia Schneider | 14 min read

Service management
IT security solutions What they are and why your business needs them
Service management

AI in facilities management: reduce costs, improve uptime, and future-proof your operations

Facility teams are under more pressure than ever: larger portfolios, more interconnected systems, and higher service expectations. Even as demands increase, many teams...

Stephanie Trovato | 19 min read

Project management
A guide to project management for public involvement
Project management

Workflow automation for government agencies in 2025

Public sector teams are expected to deliver fast, transparent services that rival the private sector, all while navigating strict budgets and complex compliance. This...

Ella Casel | 14 min read

Service management
What is a change agent and how do they drive transformation
Service management

What is a change agent and how do they drive transformation?

“The only thing that’s constant is change.” Philosopher Heraclitus likely had no idea that his paraphrased words would carry weight in the business world 2,500...

Rebecca Noori | 20 min read

Service management
Enterprise asset management for smarter spending and greater ROI
Service management

Enterprise asset management for smarter spending and greater ROI

Business looks good on the surface. Revenue is strong, customer loyalty’s up, and everything seems solid, until you scan the balance sheet. But the numbers aren’t...

Rebecca Noori | 18 min read

CRM and sales
AI sales enablement How to save time and automate tasks with AI
CRM and sales

Sales automation AI: 7 game-changing tools to grow your revenue faster

Artificial intelligence isn’t here to take away sales jobs. Instead, it’s actually creating more opportunities for reps to focus on what they do best:...

Alicia Schneider | 18 min read

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