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CRM and sales
Request for proposal template build winning RFPs faster in 2026
CRM and sales

Request for proposal template: build winning RFPs faster in 2026

Sending an RFP should bring clarity. Instead, it often creates chaos. You ask for proposals and end up with wildly different interpretations of the same project. One...

Sean O'Connor | 10 min read

Project management
Budgeted Cost of Work Performed BCWP and its effects on analysis
Project management

What is document management? A comprehensive guide

Your finance team just spent 20 minutes hunting for last quarter’s vendor contract while Marketing can’t find the latest brand guidelines. When documents...

Chaviva Gordon-Bennett | 16 min read

CRM and sales
How to build a strategic sales plan for 2026 and beyond
CRM and sales

How to build a strategic sales plan for 2026 and beyond

Your sales team hit 87% of quota last quarter. Not terrible, but not great either. The real kicker? You have no idea if this quarter will be better or worse. Your...

Sean O'Connor | 14 min read

monday campaigns
What is a good open rate for email marketing in 2026
monday campaigns

What is a good open rate for email marketing in 2026?

Open rates were once a reliable health metric for email campaigns. Now, privacy updates and automated systems inflate these numbers, making it harder than ever to know...

Chaviva Gordon-Bennett | 14 min read

monday campaigns
8 top CRMs with email campaigns for driving revenue
monday campaigns

8 top CRMs with email campaigns for driving revenue

Marketing teams once measured success by open rates, while sales teams focused solely on closing deals. This old approach creates a gap where valuable customer...

Chaviva Gordon-Bennett | 19 min read

Project management
Project management vs business management explained
Project management

Project management vs business management explained

Running a business requires both project management and business management skills, but they’re actually two different fields of management. The leadership roles...

monday.com | 6 min read

Project management
The complete guide to business process modeling BPM
Project management

The complete guide to business process modeling (BPM)

If you’ve been in business for a while, then you understand the importance of your processes. Your profitability is completely tied to your ability to design, manage,...

Rebecca Wojno | 11 min read

Service management
9 realworld AI knowledge base examples for smarter support
Service management

9 real-world AI knowledge base examples for smarter support

Knowledge bases are the first port of call for many customer or user queries, empowering them to solve their issues quickly, without logging a ticket. These traditional...

Rebecca Noori | 19 min read

CRM and sales
What are hot leads Top signs your prospect is ready to buy
CRM and sales

What are hot leads? Top signs your prospect is ready to buy

Some prospects are just gathering information. Others are already lining up budgets, looping in decision-makers, and comparing vendors. Knowing which is which determines...

Sean O'Connor | 8 min read

CRM and sales
MQL vs SQL difference explained and why it matters in 2026
CRM and sales

MQL vs SQL: difference explained and why it matters in 2026

Sales and marketing teams often struggle not because leads are scarce, but because qualification is unclear. When interest, readiness, and intent get lumped together,...

Sean O'Connor | 19 min read

CRM and sales
Raw leads to closed deals the sales team playbook for 2026
CRM and sales

Raw leads to closed deals: the sales team playbook for 2026

Five hundred new leads should feel like momentum. Instead, it often feels like noise. Names pile up, inboxes fill, and reps are left guessing who is ready to buy and who...

Sean O'Connor | 14 min read

CRM and sales
Sales opportunity management 7 strategies to close more deals
CRM and sales

Sales opportunity management: 7 strategies to close more deals

Sales teams rarely struggle because they lack opportunities. They struggle because it is hard to see which deals are moving forward, which ones are stuck, and what...

Sean O'Connor | 16 min read

CRM and sales
Sales qualified leads SQL how to identify and convert more in 2026
CRM and sales

Sales qualified leads (SQL): how to identify and convert more in 2026

Your sales team just spent three weeks nurturing a “hot” lead with multiple demos, detailed proposals, and executive presentations. Then, radio silence....

Sean O'Connor | 16 min read

CRM and sales
Build a virtual inside sales team with AI agents guide for 2026
CRM and sales

Build a virtual inside sales team with AI agents: guide for 2026

Sales teams are drowning in manual work. Reps spend Monday mornings updating CRM records instead of calling prospects, and qualified leads sit unassigned for hours....

Sean O'Connor | 19 min read

Project management
Project management

Resource scheduling: optimizing capacity and delivering projects on time

When a lead developer is assigned to three separate projects with overlapping deadlines while a design team is overwhelmed by requests and marketing staff remain idle,...

Sean O'Connor | 17 min read

Project management
Project management

Project initiation document (PID) in 2026: free template and checklist

A great project idea gains momentum. Leadership approves. The team prepares to launch. Then someone asks the question that stops everything: “What exactly are we...

Sean O'Connor | 19 min read

Project management
How to create a contingency budget
Project management

Bottom-up vs. top-down project management 101

When it comes to projects, there are two schools of thought on how to manage: Bottom-up vs. Top-down. Sounds confusing, right? Well, that’s what we’re here for! In...

DJ Waldow | 6 min read

Product development life cycle
Product prioritization frameworks the complete guide for 2026
Product development life cycle

Product prioritization frameworks: the complete guide for 2026

Development teams face a constant flood of requests from every direction. Sales wants a feature to close a deal, support needs urgent bug fixes, and leadership has a new...

Sean O'Connor | 14 min read

Product development life cycle
Large scale scrum LeSS the complete guide for 2026
Product development life cycle

Large scale scrum (LeSS): the complete guide for 2026

A single Scrum team can be a powerhouse of focus and speed. But when a second, third, or fourth team joins the same product, that momentum often stalls. Communication...

Sean O'Connor | 18 min read

Product development life cycle
Product innovation in 2026 complete guide for modern development teams
Product development life cycle

Product innovation in 2026: complete guide for modern development teams

Shipping a product used to be the finish line. Today, it’s the starting point. Customers expect continuous value, not just a single release, and competitors are...

Sean O'Connor | 16 min read

Product development life cycle
Agile testing the complete guide for 2026
Product development life cycle

Agile testing: the complete guide for 2026

For decades, software quality operated as a final checkpoint: a gate at the end of development where teams handed off completed work to a separate QA department. This...

Sean O'Connor | 22 min read

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