monday.com vs. Smartsheet: A detailed comparison guide

To ensure your business stays ahead of the competition, you need to move fast and deliver results. A reliable, cutting-edge work management solution can help your teams work more efficiently, improve transparency, and speed up time from strategy to execution. Working with a true partner is key to achieving your goals.

Below, we’ll go over some of the main differences between monday.com and Smartsheet so you can make the best choice for your business moving forward.

monday.com vs. Smartsheet: At a glance

Here’s a quick overview of each platform to give you the key information you need.

Below, we’ll compare the key features of both Smartsheet and monday.com so you can make the right decision for your teams.

Customer reviews: comparing monday.com and Smartsheet on G2 

One of the best ways to gauge how teams are feeling is to check out reviews on a reputable site like G2, which offers an important comparison check between Smartsheet and monday.com.

On G2, Smartsheet scores 4.4 out of 5, with:

• Ease of Use: 8.4/10
• Ease of Setup: 8.4/10
• Quality of Support: 8.4/10

On the other hand, monday.com scores 4.7 out of 5, plus:

• Ease of Use: 9.1/10
• Ease of Setup: 8.8/10
• Quality of Support: 9.0/10

What do customers love about monday.com?

Many G2 reviewers highlighted the benefits of monday.com. For example. Lisa H, a Vice President of Marketing and Product Development, says:

monday.com has made my life so much better. I am more efficient, it’s easy to use, and it improves communication between my team and me. The list goes on and on. I love the flexibility to customize based on our needs and so much more.

Maria B, a Marketing Analyst, says:

monday.com is simple and intuitive; anyone can use and learn in a few hours. Another thing I like about this system is the constant upgrade of functions; I feel the company is always listening to its clients and improving their experiences.

Read more monday.com reviews on G2, or see what users on TrustRadius have to say 

A closer look at monday.com:

• Unmatched ease of use: Our visual interface makes it easy for anyone on your team to get going, reducing onboarding time and frustration.
• Intuitive adoption across your organization: Easily get teams on the same page with a platform they’ll love so you can quickly gain real-time, accurate visibility of your organization’s OKRs and metrics.
• Accelerate time to value on day one: Your teams will gain instant value from the platform with our white glove services, from advanced onboarding and training to premium support.
• Stability and reliability: Being publicly traded means financial stability and market credibility. We’re here for the long haul and less prone to sudden changes.
• 61% of Fortune 500 companies leveraging its capabilities
• A growing base of over 225,000 customers
• Utilization across 200 industries and 200 countries

These stats not only highlight monday.com’s widespread adoption but also how it can help teams succeed, no matter their size or industry.

Recognized by industry leaders

It doesn’t stop there. Here’s what research leaders are saying about our platform:

• For the third year in a row, Gartner recognized monday.com as a Leader in the 2024 Magic Quadrant™ for Adaptive Project Management and Reporting. monday.com is also positioned furthest in both Completeness of Vision and Ability to Execute. Check out the report and see where Smartsheet lands.
• In Forrester’s Total Economic Impact™ research, they uncovered that Motorola saw a 346% ROI with monday.com. Check out the full report here.
• G2 has also named monday.com a leader in 21 project management categories, including:
  • 2024 top 50 project management products
  • 2024 product users are most likely to recommend
  • 2024 best usability for Enterprise
  • 2024 best ROI for Enterprise

monday.com vs. Smartsheet: features

While both monday.com and Smartsheet have their merits, how do the two stack up with things like workflow management, integration, and team collaboration?

monday.com features

monday.com is a comprehensive solution designed to help teams manage their workflows from start to finish within a single digital workspace.

It allows you to build customized tools that can help you track progress on all your work, and improve team communication, collaboration, and efficiency.

What key features does monday.com offer?

• Highly intuitive user interface that requires minimal onboarding

• Centralized platform for all team communications, file sharing, and storage

• Data visualization options — Kanban, calendar, timeline, map, and Gantt chart, to name a few

• Hundreds of customizable templates to make getting started a cinch
• Interlinked parent-child boards and task dependencies for related items
• Seamless integration with hundreds of the most popular tools and apps
• Advanced automations with if/then conditions to reduce hours spent on mundane tasks
• Personalized 24/7 customer support

Smartsheet features

Project managers who are used to working on Google Sheets or Microsoft Excel will quickly see that Smartsheet has a similar look and feel.

What features does Smartsheet offer?

• Multiple data views, including Grid, Calendar, and Gantt charts

• Dashboards with real-time charts and reporting metrics

• Automated workflows with alerts and notifications

• Integrations with everyday apps
• Collaboration with internal teams and external stakeholders

Use cases for Smartsheet and monday.com

Both Smartsheet and monday.com work management platforms let you execute tasks, projects, and portfolios and customize your workflows accordingly.

Task management

monday.com lets you manage all your tasks in one cohesive platform. You can minimize manual tasks with automations and turn your tasks list into a unique workflow for stronger collaboration.

Smartsheet lets you check your tasks with multiple data views, such as Grid, Chart, Gantt, and Calendar. You can also customize the pre-built templates for tasks like planning and budget goals to fit your requirements.

Tracking capabilities

When looking for project management tools, you might want to know how much time your team spends on each task. With monday.com you can track how much time is spent on individual tasks via the automatic Time Tracking Column.

Smartsheet does not have a stand-alone time-tracking feature, so you’d have to rely on third-party integrations to track your time.

Portfolio management

With monday.com, you can create custom portfolios to group tasks and ongoing projects together. Prioritize projects, create custom fields, track resources and funding on each project, and get a high-level overview of all your portfolios at once.

With Smartsheet, you’ll need the Control Center to deliver project consistency and visibility at scale by automating project creation, managing change, and aggregating portfolio reporting.

Workflow management

With monday.com, you can instantly automate your own custom workflows. For example, automate due date notifications so tasks never slip through the cracks and integrate with third-party tools to boost your workflows.

With workflow automation in Smartsheet, you can streamline your processes and eliminate time spent on repetitive tasks with additional help from third-party communication platforms or apps.

monday.com vs. Smartsheet: security

Regardless of your industry, security is a crucial consideration, but it is a top priority in some fields, like medicine, law, and others. Let’s examine the security features offered by both platforms.

Smartsheet security

Smartsheet’s security program includes a combination of security capabilities, practices, and safeguards. It complies with international security standards, including:

• ISO/IEC 27001:2013
• ISO/IEC 27017:2015
• ISO/IEC 27018:2019
• ISO/IEC 27701:2019
• SOC2 Type II, SOC3
• HIPAA
• GDPR
• CCPA

monday.com security

As a company, monday.com follows strict international security standards and regulations to protect your data. The platform is both compliant and transparent, allowing users to understand how their information is stored and handled, and follows strict international security standards, such as:

• ISO/IEC 27001:2013
• ISO/IEC 27017:2015
• ISO/IEC 27018:2014
• ISO/IEC 27032:2012
• ISO/IEC 27701:2019
• SOC1 Type II, SOC2 Type II, SOC3
• HIPAA
• GDPR
• CSA

monday.com vs. Smartsheet: integrations

Integrations with third parties make a robust work management platform even more useful. Integrating your team’s existing tools allows you to continue specific workflows and enhance them with a work management platform. Smartsheet and monday.com both extend their functionality with integrations.

Smartsheet integrations

Smartsheet provides over 100 integrations and connectors, including:

• Communication: Slack, Microsoft Teams
• Data visualization: Power BI, Tableau
• Content collaboration: Adobe Creative Cloud
• User management: Okta, Microsoft Entra ID
• Ticket management: Jira
• CRM: Salesforce

You can purchase Smartsheet Data Shuttle to automate CSV and XLSX imports from various systems into Smartsheet for an additional premium.

monday.com integrations

With monday.com, you get over 200 integrations and apps to connect with various tools and platforms, to help you work seamlessly, centralize information, and boost collaboration, including:

• Communication: Slack, Microsoft Teams, Gmail, Outlook
• Collaboration: Google Drive, DocuSign
• Marketing: Mailchimp
• CRM & Finance: Salesforce, HubSpot
• Development: GitLab, Jira
• Productivity: Google Calendar, Todoist
• Data Management: Excel, Google Sheets

Alternatively, if you can’t find the integration you’re looking for, you can use the monday.com open API to build custom integrations.

monday.com vs. Smartsheet: pricing

Pricing is one of the key considerations when choosing your software platform. While your budget can influence the platform you select, it’s also important to consider value per plan when weighing different options. Here’s what Smartsheet and monday.com have to offer.

Smartsheet pricing

Smartsheet offers a range of pricing plans and a 30-day free trial (no credit card required) to test its pro and business plans.

• Pro: From $9/user/month for up to 10 users to access unlimited sheets, forms, and reports and 250 automations/month.
• Business: From $19/user/month for a minimum of three users with conditional form logic, unlimited automations, and 1TB attachment storage.
• Enterprise: Custom pricing for a minimum of 10 users, AI formulas, texts, and charts, SAML-based SSO, and directory integrations.
• Advanced Work Management: Custom pricing for organizations that manage large-scale portfolios with Control Center, Data Shuttle, plus Salesforce and Jira connectors.

Further reading: Smartsheet pricing

monday.com pricing

monday.com offers four premium pricing plans and a 14-day free trial (no credit card required) to test all its wide range of features.

• Free: $0 for up to 2 users with 20+ column types, 200+ templates, iOS & Android apps, whiteboard collaboration, shareable forms, and more.
• Basic: From $9/user/month with unlimited users, 5GB storage, unlimited boards/docs, custom fields, unlimited free viewers, and more.
• Standard: From $12/user/month with unlimited users, 20GB storage, 6-month activity log, 250 automations/month, guest access, and more.
• Pro: From $19/user/month with unlimited users, 100GB storage, 1-year activity log, time tracking, workload management, and more.
• Enterprise: Custom pricing with 5-year activity log, up to 50 boards, dedicated customer success manager, enhanced admin controls, and analytics.

Further reading: monday.com pricing

monday.com vs. Smartsheet: customer support

The best software is affordable, feature-rich, and flexible, but a top-notch work management platform also needs excellent support. Let’s see how Smartsheet and monday.com stack up.

Smartsheet customer support

Your Smartsheet support options vary according to the pricing plan. While customers can have access to customer support via a contact form on Smartsheet’s website, phone support is limited to Enterprise plans. Additional support options include the Premium Support Package, Smartsheet University, Knowledge base and Technical Account Managers.

monday.com customer support

monday.com is ready to provide you with 24/7 customer support via Live Chat, email, or call back facility. Enterprise plans have access to a dedicated customer success manager. We also have an amazing treasure trove of resources in our support center and our daily live webinars to help you out on your journey.

Our opinion: monday.com, the ideal work management solution

You can customize monday.com to fit the exact needs of your business — not anyone else’s.  In fact, we have 200+ easily customizable solutions to choose from.

Want to assign OKR owners, and manage your year-long initiatives? We got you covered.

Want to see your data in an attractive visual dashboard of your choice? Done.

No matter the size of your company, the complexity of your projects, or how scattered your team is, we believe that monday.com can transform your workflow, and make everything a breeze.

If you want more proof of how monday.com has helped teams and organizations of all sizes boost efficiency and collaboration, check out stories directly from our monday.com customers.

Ready to learn more about monday.com?

With over 225,000 global customers, monday.com offers an unparalleled level of ease and flexibility that works great for teams of all sizes and across all industries.

monday.com is simple to use, flexible, and sees high adoption rates across organizations. Most importantly, monday.com also offers rapid time to value and impact. And there’s good news: transitioning your teams from Smartsheet to monday.com has never been easier.

Ready to learn more? Get in touch with a monday.com expert.

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