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Smartsheet pricing and review

David Hartshorne 6 min read
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Pricing is a vital consideration when investing in work management software. You’ll want the reassurance that your chosen platform offers excellent value for money and that you’ve selected the right package for your business requirements.

If you’re looking for a cost-effective work management platform, you’ve probably already searched for “Smartsheet pricing”. The software starts at $7 per user per month, and there’s also a free edition with limited functionality for individuals.

But does it offer a valuable return on your investment?

In this guide, we’ll cover what features you get in the various Smartsheet pricing tiers and explore how monday work management could be a powerful and cost-effective Smartsheet alternative for your business.

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What is Smartsheet?

Smartsheet is an online, spreadsheet-centric work management platform.

Smartsheet is an online, spreadsheet-centric work management platform for managing projects, programs, and processes that scale. If you’re already familiar with spreadsheet staples like Microsoft Excel or Google Sheets, you’ll appreciate its tabular user interface.

Founded in 2005, over 90% of Fortune 100 companies and more than 80% of Fortune 500 companies trust Smartsheet to implement, manage, and automate processes across various industries, departments, and use cases, including government, financial services, IT, and marketing.

Key features include:

  • Automated business processes
  • Real-time reporting
  • Data visualization
  • Collaboration with internal or external stakeholders
  • Integrations with everyday apps in your tech stack

Smartsheet pricing

Smartsheet offers a range of pricing plans and a 30-day free trial.

  • Free: $0 for individual users.
  • Pro: $7/user/month with annual billing or $9/user/month with monthly billing.
  • Business: $25/user/month with annual billing or $32/user/month with monthly billing.
  • Enterprise: Contact sales for pricing.
  • Advance: Contact sales for pricing.

Here’s what each pricing plan includes.

Free plan

Smartsheet’s free version is suitable for individuals — plus up to 2 editors — just getting started with task and project management, and includes:

  • 2 sheets
  • Gantt, Grid, Card, and Calendar views
  • Unlimited dashboards and reports
  • 100 automations per month
  • iOS and Android apps
  • Help & Learning Center and Community support

Pro plan

Smartsheet’s Pro plan suits people and teams wanting to track, share, and manage projects with up to 10 licensed editors and unlimited free viewers. It includes everything from the free package, plus:

  • Unlimited sheets
  • Unlimited forms
  • User management
  • 250 automations per month
  • Integrations with Microsoft 365, Google Workspace, Slack, Box, and Dropbox.
  • Email support

Business plan

The Business plan is tailored for businesses that want to manage projects and programs with unlimited free editors. It includes everything from the Pro package, plus:

  • Baselines to capture and compare variances between planned and actual work
  • Proofing to streamline the review and approval process
  • Document builder to generate and populate custom PDFs
  • Conditional form logic
  • Unlimited automations
  • Integrations with Adobe Creative Cloud, Tableau, and PowerBI

Enterprise plan

The Smartsheet Enterprise plan is designed for larger organizations that run processes at scale and require enterprise-grade security and controls. It includes everything from the Business package, plus:

  • Single sign-on/SAML
  • Directory integration
  • WorkApps to build no-code apps
  • Work Insights to instantly analyze your data
  • Integration with DocuSign
  • Standard support

Smartsheet Advance

Smartsheet Advance extends the platform’s full potential with premium capabilities for project, program, and process management at scale. This offering is broken into three categories — Silver, Gold, and Platinum — and includes:

  • Project Portfolio Management at scale
  • Portfolio WorkApps
  • Secure request management
  • Enterprise-level data storage
  • Intelligent workflows across platforms
  • CRM and software development integration

Is Smartsheet the right choice for your team?

When considering Smartsheet pricing and features, it’s important to compare them to other work management solutions to get the complete picture. However, only some work management platforms are suitable for some businesses. What might be a perfect purchase for one organization could be a catastrophe for another company with different requirements.

Smartsheet might be a decent option for large businesses and enterprises. However, it may not be ideal for smaller teams or start-ups who want a customizable no-code/low-code solution with built-in time tracking and 24/7 support.

Let’s look at what monday work management has to offer so you can decide for yourself which is the best option for you.

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What is monday work management?

Built on top of monday.com Work OS, monday work management enables organizations, managers, and executives to reach shared goals faster and collaboratively at scale. Using powerful building blocks such as automations and dashboards, teams can easily plan, track, and manage projects, build workflows for any work process, and manage resources efficiently. 

Built on the robust monday.com Work OS, monday work management enables organizations, managers, and executives to reach shared goals faster and collaboratively at scale. Using powerful building blocks such as automations and dashboards, teams can easily plan, track, and manage projects, build workflows for any work process, and manage resources efficiently.

Key features include:

  • Project views: Visualize your data and project plans the way you need with dynamic features and 15+ board views, like Kanban, Gantt, Timeline, and Calendar. For instance, the Workload View lets you balance team resources and quickly adapt to changing priorities.

The Workload View lets you balance team resources and quickly adapt to changing priorities.

  • Time tracking: Monitor how much time individuals spend on tasks and how long projects last so you can ensure your team’s time is spent efficiently and optimize future projects.

Monitor how much time individuals spend on tasks and how long projects last so you can ensure your team's time is spent efficiently and optimize future projects.

  • Automations and templates: Save valuable time and get new projects started faster by automating crucial elements of your work, like creating templated project boards or sending approval notifications and reminders.

Save valuable time and get new projects started faster by automating crucial elements of your work, like creating templated project boards or sending approval notifications and reminders.

Visit our pricing page and select the number of seats, features, and billing frequency you require to calculate the cost of the ideal plan for your team.

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How does monday.com compare to Smartsheet?

When considering the right work management platform for your team or organization, pricing is an essential element. But when comparing software, you also need to consider the added value and impact each vendor offers before making your final decision.

Currently, G2 data reveals that Smartsheet scores 4.4 (out of 5), while monday.com scores 4.7 (out of 5). Digging deeper, Smartsheet receives the following user ratings (out of 10):

  • Ease of use: 8.4
  • Ease of setup: 8.4
  • Quality of support: 8.5

Savannah S. says: “Smartsheet makes project and portfolio management much easier for an [enterprise] organization that has never had these practices in place before.”

In comparison, monday.com receives higher user ratings:

  • Ease of use: 9.1
  • Ease of setup: 8.8
  • Quality of support: 9.0

Casey C. says: “I like that I can set up a board however I want to, and if I have questions, their resource center and help articles easily explain how to make it work for my needs.”

Overall, G2 reviewers found monday.com easier to use, set up, and administer, and they also preferred doing business with monday.com overall.

More to this topic: monday.com vs smartsheet comparision

Whether you’re setting goals and objectives, managing projects and portfolios, or streamlining crucial business processes, your teams can work more efficiently and reach shared goals faster with the fully-customizable monday work management.

Try monday work management yourself with a 14-day free trial.

FAQs about Smartsheet pricing

Smartsheet's free trial is 30 days. After this time, individuals can use the free plan and teams can upgrade to one of Smartsheet's premium pricing plans.

Smartsheet is a good fit if you love managing your work with a spreadsheet but you've outgrown apps like Microsoft Excel and Google Sheets. It offers an advanced way to organize your projects from start to finish.

Smartsheet is the more expensive platform once you get past its Pro plan, which is equivalent to the Basic plan on monday.com. As a cost-effective alternative, monday.com offers an array of customizations, including the ability to track project time and manage workload capacity.

The information provided in this article is accurate and up-to-date at the time of publication. Changes and updates in the business operations, policies, or any other relevant factors may occur after publication and we encourage readers to verify any information directly.
David Hartshorne is a freelance writer for leading B2B SaaS and tech brands, creating detailed, actionable content that resonates with their audience. When he’s not writing, you’ll find him chilling with a thriller or roaring on the Villa.
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