5 best AI help desk software solutions for 2025
Artificial intelligence (AI) is bringing all kinds of productivity hacks to different work tools and software we use, cutting out redundant manual work and replacing it...
10 best ProductPlan alternatives to consider in 2025
ProductPlan stands out as one of the most trusted product management platforms, empowering companies to build thousands of visual roadmaps and plan millions of...
11 best Azure DevOps alternatives to consider in 2026
Many software development teams start with Azure DevOps because it fits neatly into a Microsoft stack. While it offers a comprehensive suite of tools for project...
How an AI ticketing system will transform your business in 2025
Customer service teams rely on ticketing systems to handle and sort incoming customer requests. Traditional ticketing systems require a lot of human intervention to sort...
How do you use the ROI formula on Excel?
Staying on top of your company’s finances is absolutely critical. Regardless of industry or what sort of goods or services you’re selling, you need to know how much...
Top 10 simple CRM platforms for any business [2026]
CRMs may have garnered a complicated reputation in sales and marketing teams, but at their core, customer relationship management systems have a simple purpose. They...
How to increase car sales with a CRM for automotive industry + Top 5 solutions
These days, the first place customers look at a car is online. Compared to walking into a dealership and interacting with a sales team, this makes it more challenging...
6 steps to implement and automate a quote management system
Sending quotes might seem straightforward, but for a quote to turn into a sale, there’s a lot that goes on behind the scenes between creation, quote revision, and a...
6 top CRMs for service businesses in 2026 and how to choose the right one
If you’re not tracking your customers’ data, you’re missing out on golden opportunities to surprise them with impeccable service. CRMs for service businesses make...
How to master dependencies in project management [2025]
You can’t butter your toast until you’ve toasted the bread. Nor can you install the windows of a house until the walls are up. Each of these tasks is...
The best help desk software for 2025
Help desk software has become a vital tool for companies of all sizes, enabling them to streamline communication, manage inquiries efficiently, and provide exceptional...
Mastering IT service management: A comprehensive guide
Effective IT service management (ITSM) is crucial for organizations striving to deliver exceptional services and remain competitive. By focusing on process optimization,...
6 reasons your business needs service ticketing management software
Imagine going to a doctor’s surgery with no triage. Instead, everyone just takes a number from the front desk and waits in line until it’s their turn to receive...
What is service management? And why should you invest in a dedicated software?
Providing quality service that makes customers happy doesn’t happen randomly. It’s due to a delicate process of monitoring and improving the systems that...
14 best small business management software for smart teams (2025)
As a small business grows, simple systems often break down. Work that once flowed through emails and spreadsheets becomes scattered, creating bottlenecks that slow...
Enterprise service management: A guide for 2026
Every airport runs on hundreds of internal services that passengers never see. There’s the team routing baggage, the crew handling gate changes, the staff coordinating...
PI planning: The ultimate guide for 2025
Program Increment (PI) Planning is a cadence-based event that aligns all Agile Release Train (ART) teams to the same mission and vision. It’s a crucial element of...
Agile release trains explained: A practical guide for product managers
The Agile release train (ART) has emerged as a powerful solution for organizations seeking ways to scale Agile methodologies and coordinate multiple teams towards a...
7 best mortgage CRM software solutions for 2026
With so much paperwork, documentation, regulations, and communication that goes into closing a mortgage, managing it all can be a challenge. If you’re a financial...
Understanding venture capital CRMs + Top 5 solutions for 2025
Venture capital relies on strong relationships, efficient operations, and well-executed investment strategies. With high stakes and fast-paced decision-making, a CRM for...
Employee lifecycle management stages and practices for HR
Every employee’s journey with your company tells a story—one that begins long before their first day and extends well beyond their last. Whether the excitement of...