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Service management
IT operations management How to unlock operational excellence in your business
Service management

IT operations management: How to unlock operational excellence in your business

In January 2025, Barclays Bank suffered an IT outage caused by a mainframe failure. It wasn’t one of those “blink and you miss it” outages — this one lasted for...

Rebecca Noori | 23 min read

Project management
How to create an effective action plan in 6 easy steps
Project management

How to create an effective action plan in 6 easy steps

Every team dreams big, but without a clear plan, even the boldest goals can get lost in the shuffle of shifting priorities and scattered efforts. The difference between...

Chaviva Gordon-Bennett | 15 min read

Project management
Production scheduling the ultimate guide for faster smarter manufacturing
Project management

Production scheduling: the ultimate guide for faster, smarter manufacturing

In manufacturing, the gap between a customer order and a successful delivery is filled with moving parts. Machines require maintenance, materials must arrive on time,...

Chaviva Gordon-Bennett | 17 min read

Project management
Project stakeholders 101 how to identify and manage key players
Project management

Project stakeholders 101: how to identify and manage key players

A project’s success rarely depends solely on the project team. It hinges on a network of individuals and groups who provide funding, set requirements, and...

Chaviva Gordon-Bennett | 15 min read

Service management
AI in customer success transforming reactive support into predictive growth
Service management

AI in customer success: transforming reactive support into predictive growth

Customer success teams face more pressure than ever: higher customer expectations, tighter budgets, and journeys that span more channels and touchpoints. Every...

Stephanie Trovato | 18 min read

CRM and sales
mondaycom has been recognized in the 2025 Gartner Magic Quadrant for Sales Force Automation for the first time
CRM and sales

monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation...

We’re honored to share that monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation for the first time. We believe this...

monday.com | 3 min read

Project management
Process improvement fundamentals definitions and methods
Project management

Performance management: How to optimize it to directly impact your goals

Most organizations have well-defined strategic goals. Yet, a gap often exists between those high-level objectives and the daily work of their teams. This disconnect is...

Victoria Landsmann | 13 min read

CRM and sales
AI sales funnels how to automate and scale revenue growth
CRM and sales

AI for sales and marketing: strategies, examples, and top tools

It may seem ironic to use artificial intelligence to better understand human psychology, but the truth is, AI is bringing marketing teams closer than ever to their...

Alicia Schneider | 17 min read

Project management
What is PERT in project management
Project management

What is PERT in project management?

When a high-stakes project is on the line, relying on single-point time estimates is like navigating without a map. For complex or innovative projects, this approach...

Chaviva Gordon-Bennett | 15 min read

Project management
What is a risk matrix Top strategies  examples
Project management

What is a risk matrix? Top strategies + examples

Assumptions form the foundation of every business plan and project timeline. When those assumptions prove wrong, the consequences can range from minor delays to major...

Victoria Landsmann | 15 min read

Project management
How to create a network diagram for your project
Project management

How to create a network diagram for your project

Big projects are never as simple as checking off a to-do list. Every task connects with another, and if one slips, it can throw off your whole schedule. Without a clear...

Victoria Landsmann | 15 min read

CRM and sales
Three years 100M ARR and a complete rethink of how CRMs should work
CRM and sales

Three years, $100M ARR, and a complete rethink of how CRMs should work

Three years ago, we had a theory: sales teams were suffering with CRMs that felt more like punishment than productivity tools. Today, that theory has become a $100...

monday.com | 5 min read

CRM and sales
How to manage sales tracking for improved performance in 2025
CRM and sales

How to manage sales tracking for improved performance in 2025

A sales team’s success depends on more than just effort or personality. It requires a detailed understanding of which actions lead to closed deals and which ones...

Victoria Landsmann | 14 min read

CRM and sales
AI sales enablement How to save time and automate tasks with AI
CRM and sales

AI sales enablement: How to save time and automate tasks with AI

Most sales teams face a hidden bottleneck that has nothing to do with their ability to sell. The real issue is the daily friction from manual data entry, repetitive...

Victoria Landsmann | 14 min read

CRM and sales
AI sales funnels how to automate and scale revenue growth
CRM and sales

AI sales funnels: how to automate and scale revenue growth

A sales funnel is the backbone of any successful revenue strategy, and with the rise of artificial intelligence, it’s getting smarter than ever. AI-powered funnels...

Alicia Schneider | 15 min read

Project management
20 critical project management skills every leader needs
Project management

20 critical project management skills every leader needs

Leaders face a tough reality: Turning great ideas into finished projects is harder than ever. Teams span multiple departments, priorities shift constantly, and resources...

Chaviva Gordon-Bennett | 13 min read

Project management
Project time management strategies tips and tools
Project management

Project time management: strategies, tips, and tools

Even the best strategies fail when projects miss their deadlines. But effective time management creates a positive ripple effect — preserving budgets, energizing...

Chaviva Gordon-Bennett | 16 min read

CRM and sales
AI in B2B sales tips to boost revenue
CRM and sales

AI in B2B sales: tips to boost revenue

If your sales rep just closed a million-dollar deal, you’d want to know exactly how they did it, so you could do it again. But imagine that — instead of pinpointing...

Alicia Schneider | 17 min read

CRM and sales
AI lead generation and management How to use AI to 10x your leads
CRM and sales

AI lead generation and management: How to use AI to 10x your leads

Your sales team’s success no longer depends on how hard they work, but on how smart they work. The traditional approach of manual research and generic outreach...

Victoria Landsmann | 15 min read

CRM and sales
What are sales analytics 15 essential metrics to track in 2025
CRM and sales

What are sales analytics? 15 essential metrics to track in 2025

Every sales leader wants predictable revenue, but forecasting often feels more like guesswork than science. Relying on intuition and scattered spreadsheets can prevent...

Victoria Landsmann | 15 min read

CRM and sales
The Agile software development life cycle explained a comprehensive guide
CRM and sales

What is a sales cycle? 7 essential steps to close more deals in 2025

Hitting sales targets consistently requires more than just great reps. It demands a predictable, repeatable playbook that turns leads into closed deals. A well-defined...

Victoria Landsmann | 15 min read

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