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Service management
What is an SLA How to best leverage service level agreements for success
Service management

What is an SLA? How to best leverage service level agreements for success

Clear expectations are the foundation of any healthy business relationship or agreement. This is especially apparent for service providers, as their success is often...

Danielle Tawfik | 12 min read

CRM and sales
Comprehensive CRM with inventory management
CRM and sales

What is B2C CRM? 7 best software in 2025

The nature of CRM software is connecting businesses to their customers, but for B2C teams, choosing the right CRM couldn’t be more important. Unlike B2B teams that...

Alicia Schneider | 15 min read

CRM and sales
Best CRM for designers in 2025 top platforms compared
CRM and sales

What is a B2B CRM? The top 5 software for 2025

B2B sales often involve long processes and a lot of back and forth, but the feeling when your sales team closes a hard-earned deal is exhilarating. The right CRM for...

Alicia Schneider | 15 min read

Project management
How strategic alignment drives enterprise success and growth
Project management

How strategic alignment drives enterprise success and growth

Optimistic executives and employees believe their organizations are aligned around a shared vision, but research suggests there’s room for improvement. Harvard...

Stephanie Trovato | 23 min read

Project management
Predictive project management vs adaptive Which is right for your team
Project management

AI in project management: why it matters and how to use it

Enterprise project management is evolving faster than ever. With shifting priorities, tighter deadlines, and increasing complexity, teams need smarter solutions to stay...

Stephanie Trovato | 14 min read

CRM and sales
8 AI CRMs to boost your sales and service efficiency in 2025
CRM and sales

8 AI CRMs to boost your sales and service efficiency in 2025

CRMs have become the preferred tool of sales and service teams across industries, helping them track and organize leads and customer interactions. However, a lot of...

Alicia Schneider | 17 min read

Product development life cycle
Illustration of product boards for monday dev.
Product development life cycle

14 best Productboard alternatives to consider in 2025

While Productboard is a popular choice for many product management teams, it’s not always the perfect fit. Whether you’re a startup seeking a user-friendly...

David Hartshorne | 18 min read

Product development life cycle
How to craft a compelling product vision statement and execute it successfully
Product development life cycle

How to craft a compelling product vision statement and execute it successfully

A well-defined product vision serves as a guiding light, aligning teams and stakeholders around a product’s long-term goals and objectives. It not only inspires...

David Hartshorne | 13 min read

Service management
Power facilities service management with AI The time is now
Service management

Power facilities service management with AI: The time is now

Facilities service management can sometimes feel like a juggling act. Facilities managers are running countless procedures simultaneously, like tracking incoming service...

Alicia Schneider | 10 min read

CRM and sales
What is conversational AI and how can it transform your business
CRM and sales

Why B2B marketers need lead enrichment software for 2025

Gathering leads is only half the battle. Once you’ve successfully gotten a new lead, you want to first do a bit more research into each one before immediately reaching...

Alicia Schneider | 10 min read

Service management
How to master service request management in seconds
Service management

How to master service request management in seconds

Companies can receive hundreds of service requests at a time, and if not managed carefully, these requests can turn into a liability. With a service request management...

Alicia Schneider | 11 min read

Service management
Deliver exceptional support faster with AI customer service
Service management

Deliver exceptional support faster with AI customer service

Artificial intelligence in customer service has come a long way in the last few years alone to power modern customer experiences and improve service levels across a...

Alicia Schneider | 11 min read

Product development life cycle
Free bug reporting and bug tracking templates for 2025
Product development life cycle

Free bug reporting and bug tracking templates for 2025 

If you work in software development, you know that unfortunately, bugs happen. Whether you’re a startup developer working on your first app or a seasoned...

David Hartshorne | 10 min read

Project management
10 best workflow automation software for 2025
Project management

How to streamline your business with workflow automation (+9 examples)

Businesses are under constant pressure to achieve more with less. They must continuously upskill their employees even though they can’t spare the hours for training....

Rebecca Noori | 18 min read

Service management
Why your business needs a customer portal to thrive in 2025
Service management

Why your business needs a customer portal to thrive in 2025

Nobody wants to wait on hold for a service agent to pick up, or worse, send an email to customer service for an issue only to see the response time is days. Customers...

Alicia Schneider | 13 min read

Service management
5 best AI help desk software solutions for 2025
Service management

5 best AI help desk software solutions for 2025

Artificial intelligence (AI) is bringing all kinds of productivity hacks to different work tools and software we use, cutting out redundant manual work and replacing it...

Alicia Schneider | 10 min read

Product development life cycle
10 best ProductPlan alternatives to consider in 2025
Product development life cycle

10 best ProductPlan alternatives to consider in 2025

ProductPlan stands out as one of the most trusted product management platforms, empowering companies to build thousands of visual roadmaps and plan millions of...

David Hartshorne | 16 min read

Product development life cycle
Agile Best Practices Top Strategies For HighPerforming Teams In 2025
Product development life cycle

10 best Azure DevOps alternatives to consider in 2025

As software development teams seek to optimize workflows and enhance collaboration, many are exploring alternatives to Azure DevOps. While Azure DevOps offers a...

David Hartshorne | 14 min read

Service management
How an AI ticketing system will transform your business in 2025
Service management

How an AI ticketing system will transform your business in 2025

Customer service teams rely on ticketing systems to handle and sort incoming customer requests. Traditional ticketing systems require a lot of human intervention to sort...

Alicia Schneider | 11 min read

CRM and sales
How to increase car sales with a CRM for automotive industry  Top 5 solutions
CRM and sales

How to increase car sales with a CRM for automotive industry + Top 5 solutions

These days, the first place customers look at a car is online. Compared to walking into a dealership and interacting with a sales team, this makes it more challenging...

Alicia Schneider | 10 min read

CRM and sales
6 steps to implement and automate a quote management system
CRM and sales

6 steps to implement and automate a quote management system

Sending quotes might seem straightforward, but for a quote to turn into a sale, there’s a lot that goes on behind the scenes between creation, quote revision, and a...

Alicia Schneider | 10 min read

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