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Project management
Project management

12 strategic planning frameworks for business success in 2025

Most organizations have a strategy. The real challenge is translating that high-level vision into coordinated action across every team and department. Without a direct...

Stephanie Trovato | 14 min read

Project management
What is business process automation BPA
Project management

What is business process automation (BPA)?

As organizations scale, the small, repetitive tasks that once felt manageable can multiply into significant roadblocks. This operational friction slows down projects,...

Victoria Landsmann | 11 min read

Project management
How to get better results with a performance management system
Project management

Enterprise operating system (EOS): what it is, benefits, and real-world examples

As organizations grow, it’s easy for ambition to outpace structure. Suddenly, work is scattered across tools, teams, and priorities, making it tough to keep everyone...

Chaviva Gordon-Bennett | 15 min read

Project management
Corporate strategic planning types steps and examples
Project management

Corporate strategic planning: types, steps, and examples

Ever wonder why big visions so often stall out in the day-to-day? Even the most ambitious companies can lose momentum when strategies stay trapped in slide decks while...

Chaviva Gordon-Bennett | 15 min read

Project management
20 strategic planning models to drive success
Project management

20 strategic planning models to drive success

Most organizations know where they want to go, but bridging the gap between vision and daily execution is the real challenge. When strategy isn’t clearly connected to...

Chaviva Gordon-Bennett | 19 min read

Project management
75 strategic goals to achieve business success with examples
Project management

75+ strategic goals to achieve business success (with examples)

Ambitious organizational visions often fall short when daily work loses sight of long-term goals. Strategic goals bridge this gap, transforming big-picture ideas into...

Chaviva Gordon-Bennett | 17 min read

CRM and sales
6 top conversation intelligence software options for sales teams
CRM and sales

6 top conversation intelligence software options for sales teams

Customers don’t always say exactly what they mean. Reading between the lines can be tough when you’re juggling dozens of client accounts. Conversation intelligence...

Alicia Schneider | 18 min read

Project management
Enterprise collaboration benefits types and realworld examples
Project management

Enterprise collaboration: benefits, types, and real-world examples

As organizations scale, work naturally gets distributed across more teams, tools, and time zones — making alignment and clarity harder to maintain. This is where...

Chaviva Gordon-Bennett | 12 min read

Project management
Build a risk management plan that strengthens every project
Project management

What is positive risk in project management?

Most project teams are skilled at playing defense. They build plans to mitigate threats, prevent delays, and protect their original goals. But focusing only on what...

Chaviva Gordon-Bennett | 15 min read

CRM and sales
What is conversational AI and how can it transform your business
CRM and sales

What is conversational AI and how can it transform your business?

Sales and support teams are expected to deliver personalized service at scale, but they only have so many hours in a day. Juggling routine questions with high-stakes...

Victoria Landsmann | 14 min read

Project management
From risk to reward The power of enterprise risk management ERM
Project management

Risk vs issue: what’s the difference in project management?

Every project manager has heard the words “risk” and “issue,” but they’re not interchangeable. A risk is something that might happen — like a vendor delay...

Chaviva Gordon-Bennett | 14 min read

CRM and sales
The End of SalesCentric Growth
CRM and sales

The End of Sales-Centric Growth

When it comes to growth, many businesses mistakenly put all their focus on sales rather than on their overall revenue performance. And while it’s not crazy to think...

monday.com | 9 min read

CRM and sales
Sentiment analysis tools explained  5 platforms to consider
CRM and sales

Sentiment analysis tools explained + 5 platforms to consider

Every customer interaction carries emotion, whether hard to detect or impossible to miss. But few teams have the time to sift through hundreds or thousands of...

Alicia Schneider | 18 min read

CRM and sales
How to Break Down Silos Within Your Revenue Team Playbook
CRM and sales

How to Break Down Silos Within Your Revenue Team: Playbook

Silos aren’t always obvious, but they can be costly. They show up when work moves from one team to another, but the necessary context doesn’t move with it. A deal is...

monday.com | 19 min read

CRM and sales
AI for sales prospecting 7 top tools and winning strategies
CRM and sales

AI for sales prospecting: 7 top tools and winning strategies

Prospecting has always been one of the toughest parts of sales. Sifting through endless lists, sending cold emails, and hoping something sticks takes time away from...

Alicia Schneider | 5 min read

Project management
File management strategies best practices and how AI boosts productivity
Project management

File management strategies: best practices and how AI boosts productivity

Digital files keep modern businesses running, but without structure, they quickly become a source of chaos. Scattered documents lead to wasted time, version control...

Chaviva Gordon-Bennett | 17 min read

Project management
What is business process automation BPA
Project management

A leader’s guide to Process Automation

Most teams face a similar challenge: how to achieve ambitious goals when manual work creates friction and slows down progress. As companies scale, these routine...

Victoria Landsmann | 16 min read

Service management
Network performance monitoring How to boost speed and security
Service management

Network performance monitoring: How to boost speed and security

In 1969, the first message ever sent over ARPANET, the early ancestor of the internet, was LO. We bet you can’t guess why? It was supposed to be LOGIN, but the network...

Rebecca Noori | 16 min read

Service management
AI in procurement Faster sourcing stronger vendors
Service management

AI in procurement: Faster sourcing, stronger vendors

Best supplier. Best price. Least amount of hassle. This trifecta is the holy grail for procurement teams, but it’s not easy to achieve when demands are high and...

Rebecca Noori | 17 min read

Service management
Top 8 Intercom alternatives to consider in 2025
Service management

Top 8 Intercom alternatives to consider in 2025

Intercom has long been a go-to for live chat and customer communication, but it’s not the only platform in the market. Whether you’re new to customer support tools...

Rebecca Noori | 17 min read

Service management
AI in knowledge management Turning data into instant answers
Service management

AI in knowledge management: Turning data into instant answers

Imagine walking into the world’s largest library — millions of books, documents, and archives stacked to the ceiling. Now, imagine the catalog is gone, forcing you...

Rebecca Noori | 17 min read

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