SaaS app analytics guide: tools, tips, and metrics to track
App analytics can make or break your SaaS marketplace app’s success. The truth is, no app is perfect, and even the most successful apps run into problems. But with the...
SugarCRM Vs. Salesforce: Use cases, differences, pricing, and reviews
SugarCRM and Salesforce are two globally acclaimed customer management tools with millions of users. Both have established their names with unique features, team...
How to build an effective project team
The secret to a great project is, of course, a great project team. But how do you build and manage a project team to get the best results every time? And what’s the...
A guide to building customer retention with Voice of the Customer (VoC) data
Customer data is the essence of strategic planning and customer relationship building. To execute successful campaigns, companies need to acquaint themselves with their...
How and why to use the MOCHA project management method
Project management is a complex process that involves managing people, roles, goals, timelines, and more. Successful teams and PMs often That’s why in addition to...
How to build a SaaS marketplace app: 6 steps to revenue-generation
With app marketplaces booming – and SaaS apps making up 70% of a business’s software – it’s a great time to build a marketplace app. Why? Because it’s...
Netsuite CRM vs Hubspot: Which CRM is for you?
Any growing business knows the importance of having a great Customer Relationship Management tool (CRM) available for their team. With so many options available today,...
NetSuite CRM vs Salesforce: Which is the best choice?
If you’re weighing up which CRM solution would be the best fit for managing your customer relationships, you’ve come to the right place! In this article, we break...
Optimizing sales productivity for a high-performing sales team
Sales is the driving force behind any business. Without a strong sales team, it’s difficult for companies to grow and succeed in today’s competitive landscape....
7 features to look for in a client tracker
A client tracker helps teams organize customer — or client or user — data into one convenient location. This data includes, but is not limited to contact...
Pro project coordination tips for better results
47% of projects fail, according to research by the Project Management Institute. In most cases, the issue isn’t in the initial planning phase–it comes down to your...
How to use customer profiling to increase sales
Mike Gospe, the founder of the KickStart Alliance and author of multiple marketing bestsellers, lives by a simple mantra: “Whoever understands the customer best...
Customer lifetime value – how to calculate, track, & increase
When inflation is high, it’s important to double down on the customers you already have — both for retention and upselling. For new customers, you need to...
Developer spotlight | How a half-day hackathon turned into a thriving business
Roberto Tremonti of Omnidea started as a monday.com Gold Channel Partner. During one of the company’s hackathons, he developed an app in half a day that has grown...
New release: build apps for monday.com workdocs
We are happy to announce that developers on the monday apps framework can now create apps for the workdocs product! This new feature expands the workdocs capabilities by...
Project sponsor: a look at the role and responsibilities
There are so many roles that go into making a project a success. Starting from stakeholders with vested interest and continuing to team members who execute tasks and...
What is a pilot project? A complete guide for managers
Project management is a long game, and it can take time to see results. But what if you could test a big idea on a small scale before committing your team’s valuable...
Customer behavior analysis: a guide
The results that stem from a customer behavior analysis help companies gain insight into how customers interact with a business. For example, if customers purchase a...
Unlock the potential of customer feedback analysis
Customer feedback is an immensely powerful tool for businesses that aim for growth. It provides true insight into what makes customers tick so businesses can improve...
CRM analytics: Unlocking growth through customer data analysis
What if you could understand how your customers are feeling, thinking, and how they perceive your business — without a crystal ball? Although it may sound impossible,...
Email open rate: definition, formula, and tracking tips
347.3 billion emails will be sent and received every single day in 2023, and we’re on track to hit 361.6 billion by 2024. In a world of overflowing inboxes, email...