Non-Profit Donor Management CRM

Non-Profit Donor Management CRM
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About this template

Streamline donor management, volunteer coordination, and fundraising efforts with our Non-Profit Donor Management CRM. Track donations, manage campaigns, and engage with supporters effectively. Perfect for non-profit organizations looking to enhance their impact and operational efficiency.

What’s included

Boards
  • Accounts Board - The Accounts board helps non-profits manage detailed information about their partner organizations and sponsors. With columns for company name, domain, contacts, deals, industry, and more, this board centralizes all essential data. For example, tracking the number of employees and headquarters location assists in tailoring engagement strategies, ensuring personalized and effective communication with each organization.
  • Leads Board - The Leads board streamlines the process of managing potential supporters and donors. This board includes columns for lead status, contact creation, and last interaction date, enabling non-profits to track and nurture relationships from initial contact through to conversion. By centralizing key data like company, title, and contact details, non-profits can efficiently prioritize and engage with high-potential leads.
  • Contacts Board - The Contacts board is crucial for maintaining a comprehensive database of all individuals involved with the non-profit, including donors, volunteers, and partners. By linking contacts to accounts and deals, and tracking details such as deal value and priority, this board ensures that all team members have access to up-to-date contact information and interaction history. This facilitates seamless communication and follow-up, vital for sustaining long-term relationships.
  • Deals Board - The Deals board helps non-profits manage their fundraising and partnership opportunities. With columns for deal stage, owner, value, and expected close date, this board tracks the progress of each opportunity from start to finish. By monitoring close probability and forecast value, non-profits can accurately predict funding outcomes and allocate resources effectively. This board is essential for maintaining a steady pipeline of financial support.
  • Donors Board - The Donors board is specifically designed to manage individual donor information and contributions. It includes columns for contact information, donation amount, date, and status, allowing non-profits to track donor activity and history. This board helps in recognizing and acknowledging donor contributions promptly, strengthening donor relationships, and encouraging repeat donations.
  • Grants Board - The Grants board assists non-profits in managing their grant applications and funding opportunities. This board tracks details such as grant type, amount, application deadline, and status. By having a dedicated contact person and notes section, non-profits can ensure that all relevant information is organized and accessible, making the grant application process more efficient and increasing the likelihood of securing funding.
Dashboards & Reports
  • Annual Target - This dashboard helps non-profit organizations track their annual fundraising goals. It provides a clear overview of progress towards these targets, enabling teams to measure their success and adjust strategies accordingly.
  • Monthly Target - This dashboard offers insights into monthly fundraising or donation goals. It allows non-profits to monitor short-term performance and ensure they are on track to meet their financial needs.
  • Average Deal Value - Measuring the average value of donations or grants helps non-profits understand the effectiveness of their fundraising campaigns and identify which methods yield higher contributions.
  • Active deals - Forecasted Revenue - This dashboard forecasts future donations or grants based on active campaigns, helping non-profits plan their budgets and resources more effectively.
  • Deal status distribution - Understanding the status of various fundraising campaigns or grants applications helps non-profits identify areas needing attention and optimize their efforts.
  • Actual Revenue by Month (Deals won) - Tracking the actual revenue received each month from successful campaigns or grant applications helps non-profits gauge financial health and make informed decisions.
  • Pipeline conversion - This dashboard measures the conversion rates of potential donors or grants, providing insights into the effectiveness of outreach and engagement strategies.
  • Activity tracker - Monitoring team activities such as outreach efforts and donor interactions helps non-profits ensure consistent engagement and follow-up, crucial for maintaining donor relationships.
  • Forecasted Revenue by month - Forecasting monthly revenue from ongoing campaigns allows non-profits to anticipate financial inflows and plan their expenditures accordingly.
  • Forecasted Revenue by Stage - Understanding revenue forecasts at different stages of the fundraising or grant application process helps non-profits prioritize efforts and allocate resources effectively.
  • Deals Stages by Rep - This dashboard provides insights into the performance of individual team members in securing donations or grants, helping non-profits identify top performers and areas for improvement.
  • Deal Progress based on Month Added - Tracking the progress of fundraising or grant applications based on when they were initiated helps non-profits manage timelines and ensure timely follow-ups.
Automations
  • When new email arrives → Notify item subscribers with a message - This automation ensures that team members are immediately informed of new emails, allowing prompt responses to donor inquiries or grant opportunities.
  • When an email is opened → Notify item subscribers with a message - This automation helps non-profits track engagement with their communications, enabling them to follow up with interested parties efficiently.
  • When 'Create a contact' is clicked → Move the item to the Contacts board - Simplifying the process of adding new contacts ensures that donor and partner information is organized and easily accessible for future outreach.
  • When an lead is created → Set its status to 'New Lead' - Automatically labeling new leads helps non-profits prioritize initial engagement efforts and track the progress of potential donors or partners.
  • When an activity/email is created in Emails & Activities → Update the 'Last interaction' date - Keeping track of the last interaction date ensures that non-profits maintain regular communication with donors and partners, fostering stronger relationships.
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Frequently asked questions

How can this template help me manage donor relationships and track donations?

This template allows you to keep detailed records of donor interactions, track donation history, and set up automated follow-ups to maintain strong relationships with your supporters.

Can I manage fundraising campaigns with this non-profit CRM template?

Yes, you can plan, execute, and monitor the success of your fundraising campaigns. The template includes features for setting campaign goals, tracking progress, and analyzing results.

How does this template assist in volunteer coordination?

The template includes tools for scheduling volunteer shifts, tracking volunteer hours, and communicating with volunteers to ensure smooth operations and high volunteer engagement.

Can I use this template to generate reports for board meetings and grant applications?

Absolutely. The CRM template enables you to generate comprehensive reports on donor activities, fundraising outcomes, and volunteer contributions, which are essential for board presentations and grant proposals.

How does this template help in managing event planning for non-profits?

You can organize events, manage RSVPs, and track attendance. The template also allows you to follow up with attendees and analyze the success of your events.

Can this template help in segmenting donors for targeted communications?

Yes, you can segment your donor base based on various criteria such as donation amount, frequency, and engagement level to tailor your communication and maximize impact.

How does this non-profit CRM ensure data security and compliance?

The template is designed with robust security features to protect donor information and ensure compliance with regulations such as GDPR and other data protection laws.