About this template

Optimize your insurance operations with this all-in-one CRM template. Track policies, manage claims, and enhance customer relationships with tailored workflows for the insurance industry. Perfect for streamlining client communication and policy management.

What’s included

Boards

Accounts Board - The Accounts board is designed to manage all your insurance clients systematically. It allows you to track essential details such as company name, industry, number of employees, and headquarters location. With the board_relation column, you can link contacts and deals directly to the accounts, ensuring all relevant information is easily accessible. This board helps insurance agents keep comprehensive profiles of their clients, facilitating better relationship management and personalized service.
Leads Board - The Leads board is crucial for managing potential clients and tracking their progress through the sales funnel. By updating the status column, agents can monitor lead progress, while the button column enables quick contact creation. This board helps insurance agents keep track of last interactions, ensuring timely follow-ups and optimizing the lead nurturing process to convert prospects into clients efficiently.
Contacts Board - The Contacts board centralizes all client information, making it easier to manage communication and relationships. Key columns like email, phone, title, and company provide vital contact details. The board_relation columns link contacts to their respective accounts and deals, while the mirror column reflects deal value for easy reference. This setup helps insurance agents prioritize high-value clients, manage interactions effectively, and maintain a clear overview of client activities and comments.
Deals Board - The Deals board is essential for tracking the progress and value of insurance deals. With columns for deal stage, owner, deal value, expected close date, and close probability, agents can forecast and manage their sales pipeline accurately. The board_relation and mirror columns ensure all related contacts and accounts are linked, providing a comprehensive view of each deal. This board helps insurance agents optimize their sales strategies, predict revenue, and ensure timely follow-ups to close deals efficiently.

Dashboards & Reports

Annual Target - This dashboard helps insurance professionals keep track of their yearly sales goals and performance. By monitoring progress against annual targets, they can adjust strategies to ensure they meet or exceed their goals.
Monthly Target - Provides a clear view of monthly sales objectives and achievements. This dashboard helps insurance agents stay on top of their short-term goals and make necessary adjustments to their efforts to meet monthly sales quotas.
Average Deal Value - By tracking the average value of deals closed, insurance professionals can identify trends and adjust their sales strategies to focus on higher-value policies, optimizing revenue.
Active deals - Forecasted Revenue - This dashboard offers insights into active deals and their potential revenue, allowing agents to prioritize high-value opportunities and manage their pipeline more effectively.
Deal status distribution - Provides a visual representation of the current status of all deals in the pipeline, helping insurance agents understand where each deal stands and identify any bottlenecks in the sales process.
Actual Revenue by Month (Deals won) - Tracks the actual revenue generated from closed deals on a monthly basis, helping insurance professionals measure their performance and make informed decisions to drive future sales.
Pipeline conversion - Offers insights into the conversion rates at different stages of the sales funnel, enabling insurance agents to identify areas where prospects are dropping off and optimize their approach to improve conversion rates.
Activity tracker - Monitors all sales activities, such as calls, emails, and meetings, ensuring that insurance professionals stay organized and follow up on leads in a timely manner.
Forecasted Revenue by month - Projects potential revenue for upcoming months based on current deals in the pipeline, helping agents set realistic expectations and plan their sales activities accordingly.
Forecasted Revenue by Stage - Breaks down forecasted revenue by different stages of the sales process, providing a detailed view of how close deals are to being closed and helping prioritize efforts on deals that are near completion.
Deals Stages by Rep - Displays the distribution of deals across different stages for each sales representative, allowing managers to assess individual performance and provide targeted support and training.
Deal Progress based on Month Added - Tracks the progress of deals based on the month they were added to the pipeline, helping insurance professionals understand the lifecycle of deals and identify trends in deal progression.

Automations

When new email arrives → Notify item subscribers with a message - Ensures that insurance agents are immediately informed of new emails, allowing for prompt responses and improved communication with clients.
When an email is opened → Notify item subscribers with a message - Notifies agents when a client opens an email, providing valuable insights into client engagement and the effectiveness of email campaigns.
When "Create a contact" is clicked → Move the item to the Contacts board - Streamlines the process of adding new contacts, ensuring that all client information is organized and easily accessible in the Contacts board.
When a lead is created → Set its status to "New Lead" - Automatically updates the status of new leads, helping insurance professionals keep track of their pipeline and prioritize follow-up actions.
When an activity/email is created in Emails & Activities → Update the "Last interaction" date - Keeps the "Last interaction" date up to date, ensuring that insurance agents have accurate information on their most recent communications with clients, enabling better follow-up and relationship management.

Frequently asked questions

How does this CRM template help track insurance policies and renewals?

This CRM template includes dedicated boards for managing policy details, renewal dates, and client information, ensuring you never miss an important renewal and can proactively reach out to clients.

Can this CRM template streamline the insurance claim process?

Yes, the template provides a structured workflow for tracking claims from submission to resolution, including necessary documentation and status updates, making the claims process more efficient.

How can I use this CRM to improve customer communication in the insurance industry?

The CRM template includes features for logging client interactions, scheduling follow-ups, and sending automated reminders, helping maintain consistent and timely communication with clients.

Does this template help manage agent performance and sales targets?

Yes, the template includes boards for tracking agent performance metrics, sales targets, and commission calculations, providing clear visibility into individual and team achievements.

How can this CRM template assist with regulatory compliance in the insurance sector?

The template allows you to store and manage compliance-related documents and track regulatory deadlines, helping ensure that your operations adhere to industry standards and regulations.

Can this CRM template support multi-line insurance products?

Absolutely, the template is designed to handle various insurance lines, allowing you to manage different types of policies, claims, and client needs within a single system.

How does this template aid in identifying cross-selling and upselling opportunities?

The CRM template includes tools for analyzing client portfolios and identifying gaps where additional products could be offered, helping you uncover and act on cross-selling and upselling opportunities.