Acceptable Use Policy

Last Updated: December 20, 2023

This Acceptable Use Policy (“AUP”) forms part of the Terms of Service or other agreement governing the use of monday.com’s Services (“Agreement”) and reflect the activities that are prohibited in connection with your use of the Services and/or any of monday.com’s Sites (as used herein collectively “Services”) in addition to the restrictions set forth in the Agreement. All capitalized terms not defined herein shall have the meaning set forth in the Agreement.

1. You represent and warrant that you shall not, and shall not cause or allow any third party to:

1.1. Access (or attempt to access), tamper with, reverse engineer, export, download or search any portion of the Services and/or its underlying or related infrastructures, systems, networks and technologies (“Systems”), by any means other than through the interface that is provided by us in connection with the Services or the Systems (e.g. scraping, spidering or crawling);

1.2. Probe, scan, or test the vulnerability of the Services or the Systems or breach or circumvent any security or authentication measures thereof;

1.3. Attempt to disrupt or overwhelm our infrastructure by imposing unreasonable requests or burdens on our resources (e.g. using “bots” or other automated systems to send requests to our servers at a rate beyond what could be sent by a human user during the same period of time);

1.4. Copy, modify, alter, change or create any derivative works of the Services or Systems, or any part thereof or otherwise remove proprietary marks from the Services or Systems;

1.5. Use the Services and/or the Systems to transmit malware or for phishing purposes;

1.6. Perform any activities or upload, submit, transmit or distribute any materials or Content (as defined below) that may harm or disrupt the operation of the Services, the Systems or any other infrastructure of monday.com or any third party;

1.7. Use the Services to perform any illegal, unlawful, fraudulent or deceptive activities or for competitive purposes;

1.8. Attempt to gain unauthorized access to the Services or the Systems to defeat, avoid, bypass, remove, deactivate, or otherwise circumvent any software protection or monitoring mechanisms of the Services or the Systems;

1.9. Impersonate any person, organization or entity, or falsely state or otherwise misrepresent your affiliation with any person, organization or entity;

1.10 Use the Services to violate the privacy of others, including posting private and confidential information of others, without their express authorization;

1.11. Use the Services to perform or encourage others to perform any activities that are defamatory, libelous or threatening, constitute hate speech, harassment, or stalking;

1.12. Upload, submit or transmit through the Services or the Systems any data, file, attachments, text, prompts, images, reports, software, links or any other content (“Content”) that contains or redirects (or may contain or redirect) to a virus, Trojan horse, worm, scripting exploits, bots or other harmful component or technology that may or is intended to damage or hijack the operation of any hardware, software (including the Services), or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component;

1.13. misuse or otherwise use the Services or the Systems in an excessive manner compared to the anticipated standard of use (examined at our sole discretion), including without limitation, consuming a massive amount of storage, or otherwise burdening the Services or the Systems in a manner that impairs its operation or in violation of the documentation or other instruction and/or operational restriction designated by us;

1.14. Send messages or communications which are (i) unlawful, or contain unlawful content (ii) unsolicited (including spam); (iii) mailed to purchased, scraped or rented lists; or (iv) to recipients who requested in any form not to receive messages or communications from you;

1.15. Generate content (including through functionalities within the Services, such as AI functionalities) that is illegal, harmful, hateful, discriminating, threatening, violent, harassing, damaging or which encourages any such content; and/or

1.16. Generate or use (including through functionalities within the Services, such as AI functionalities), content which infringes any third party right.

2. You represent and warrant that you shall not, and shall not allow, cause or encourage others, to upload, submit, prompt, input, transmit, broadcast, send, publish, output, collect or otherwise make available to or through the Services or Systems any Content that:

2.1. Exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner;

2.2. Infringes monday.com’s or any third party’s intellectual property or other rights, including any copyright, trademark, patent, trade secret, moral rights, or any other intellectual property right, including proprietary or contractual right;

2.3. Infringes any privacy rights or publicity rights;

2.4. Is deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful, pornographic, indecent, harassing, hateful, inducing violence and/or terrorism, or otherwise encouraging any illegal, tortious or inappropriate conduct; and/or

2.5. Attacks or otherwise unlawfully relate to others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition.

3. We are under no obligation to monitor your activities in relation to the Services or the Systems. However, we may systematically screen and/or monitor any Content uploaded, submitted and/or transmitted through our Services or Systems, at any time and for any reason, for compliance with this AUP and the Agreement, with or without notice.

4. You acknowledge that it is our policy to respect the legitimate rights of copyright and other intellectual property owners, and we will respond to notices of alleged copyright infringement in accordance with our Copyright and Content Policy.

5. In addition to any other remedies that may be available to us, in case we suspect that your Content, any of your activities or use of the Services are in violation of this AUP, Agreement or applicable law, we may, without limitation, with or without advance notice, and without liability to you (i) remove and/or block such violating Content, in whole or in part; (ii) terminate or suspend your Account, access to the Services, or access to certain functionalities in the Services; and/or (iii) remove or limit access to Content or data you submitted to the Services or made available to third parties using the Services.

6. We may update and/or amend this AUP from time to time, provided that if monday.com makes material changes to this AUP, we will give notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Services or by sending an email. Your continued use of the Services after the changes have been implemented will constitute your acceptance of the changes.

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