Sub-Processors, Subsidiaries & Support
We may use sub-processors, subsidiaries and support service providers to provide our Service. Listed below are such entities with whom we may share customer data.
US & APAC Global Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
| Sub-Processor | Type of Service | Hosting Region | EU & UK Data Transfer Mechanism |
| Amazon Web Services, Inc. | Cloud computing provider | United States or * Australia** |
SCC |
| Redis Labs, Inc. | Database platform (hosted on AWS) | United States or Australia | SCC |
| Google LLC | Cloud computing provider, error monitoring (through Firebase) | United States | SCC |
| Cloudflare, Inc. | Content-based firewall | United States | SCC |
* Depending on your account data region which can be viewed in the admin section.
** Only applicable to new accounts that opened after May 7, 2023, and specific accounts that were part of the roll-out of the APAC Data Region.
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
| Sub-Processor | Type of Service | Hosting Region | EU & UK Data Transfer Mechanism |
| SendGrid, Inc. | Email notification services | United States | SCC |
| Mailgun Technologies, Inc. | Email notification services | United States | SCC |
| FileStack, Inc. | File upload/view services | United States | SCC |
| Honeybadger, Inc. | Error monitoring | United States | SCC |
| Coralogix, Inc. | Log aggregation and correlation | European Union | UK Adequacy Decision |
| Cloudinary Ltd. | File preview services | United States | SCC |
| Perception Point Ltd. | Advanced threat protection | United States | SCC |
| Sentry.io | Error monitoring | United States | SCC |
Subsidiaries & Support
Below are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party customer support service provider will only serve as a sub-processor in those cases where access to customer data is required to handle your support query.
| Subsidiary / Support Service Provider | Location | EU & UK Data Transfer Mechanism |
| monday.com, Inc. | United States | SCC |
| monday.com, Pty Ltd. | Australia | SCC |
| monday.com UK 2020 Ltd. | United Kingdom | EU Adequacy Decision |
| monday.com brasil ltda. | Brasil | SCC |
| Transactel International Services Limited d/b/a TELUS International | Guatemala | SCC |
EU Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
| Sub-Processor | Type of Service | Hosting Region | UK Data Transfer Mechanism |
| Amazon Web Services, Inc. | Cloud computing provider | European Union | UK Adequacy Decision |
| Redis Labs, Inc. | Database platform (hosted on AWS) | European Union | UK Adequacy Decision |
| Cloudflare, Inc. | Content-based firewall | European Union | UK Adequacy Decision |
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
| Sub-Processor | Type of Service | Hosting Region | UK Data Transfer Mechanism |
| Mailgun Technologies, Inc. | Email notification services | European Union | UK Adequacy Decision |
| Coralogix, Inc. | Log aggregation and correlation | European Union | UK Adequacy Decision |
| Cloudinary Ltd. | File preview services | European Union | SCC |
| Perception Point Ltd. | Advanced threat protection | European Union | UK Adequacy Decision |
monday.com Subsidiaries & Support
Below are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query.
| monday.com Subsidiary / Support Service Provider | Location | EU & UK Data Transfer Mechanism |
| monday.com Ltd. | Israel | EU & UK Adequacy Decision |
| monday.com, Inc. | United States | SCC |
| monday.com, Pty Ltd. | Australia | SCC |
| monday.com UK 2020 Ltd. | United Kingdom | EU Adequacy Decision |
| monday.com brasil ltda. | Brasil | SCC |
| Transactel International Services Limited d/b/a TELUS International | Guatemala | SCC |
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