Frequently Asked Questions for Sub-Processors Page Update

Last Updated: February 17, 2026

 

Below you can find the most frequently asked questions related to our Sub-Processors Page update in February 2026. If your question remains unanswered, please reach out to us at sub-processors@monday.com.

 

1. Could you please elaborate on which changes you made to the Sub-processors Page?

A summary of the updates is provided below:

Update to Existing Sub-processor:

  • Perception Point Ltd.
    Following its acquisition, Perception Point Ltd. will now appear under its new name: Fortinet, Inc.

New Sub-processors Supporting AI Services and Tools:

The following sub-processors have been added to support monday.com AI services and tools.

Please note: This list is only relevant if AI services and tools are enabled and used within your account. For details on enabling or disabling AI, and an overview of our AI services, please refer to this article.

  • Lakera AI AG
    Lakera provides AI security and safety monitoring services. It helps detect and prevent harmful or unauthorized inputs and outputs within AI-powered features, supporting the safe and responsible use of AI tools.
  • Nebius Inc.
    Nebius provides cloud infrastructure services that support the operation and performance of certain AI capabilities within monday.com.

 

2. Why am I receiving this update?

You are receiving this email because you are an admin of a monday.com account or you have registered to receive updates to our Sub-Processors Page. We are required to keep you informed about changes made to our Sub-Processors Page for transparency reasons.

 

3. Is any action required from me?

No action is required from you, and you may continue to use monday.com as usual. That said, we do recommend checking out the Sub-Processors Page, available at monday.com/terms/subprocessors,  to see which changes we have made.

 

4. I am unsubscribed from receiving marketing emails – why did I receive this update?

Since this concerns an email informing you of an update to our Sub-Processors Page and addresses your legal rights – you still received this email despite being unsubscribed from email marketing communications from us. Therefore, in the future, you will continue to receive these updates for transparency reasons.

If you still wish to unsubscribe from future marketing communications from us, you can use the link at the bottom of the email.

 

5. How do I know that my data is secure with the new sub-processors?

We engage sub-processors that are trusted and adhere to our stringent security and privacy criteria. Our commitment to data security involves a comprehensive evaluation of potential third-party sub-processors’ privacy and security protocols prior to engaging. We meticulously review their procedures for upholding privacy, security, and confidentiality standards, enter into a data processing agreement with them that incorporates the appropriate modules of the Standard Contractual Clauses, and ensure enforcement of all related obligations.

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