Last Updated: October 16, 2020

Marketplace listings Terms

Last Updated: October 16, 2020

Welcome to our Marketplace! The following terms between monday.com Ltd. (“monday.com”, “us”, “we” or “our”) and you, the owner and provider of the App, either individually, or on behalf of your employer or any other legal entity (“you” or “your”), together with our Terms of Service, Developer Terms, and Privacy Policy, govern making available your App and listing it on the monday.com Marketplace. By submitting an App, or using monday.com’s Marketplace, you hereby accept these Terms, so please read them carefully before doing so. Capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Terms of Service and the Developer Terms.

In case you represent your employer or another entity, you hereby represent that (a) you have full legal authority to bind your employer or such entity (as applicable) as set forth herein; and (b) you read and understood these Terms, and you agree to them on behalf of your employer or the respective entity (as applicable).

Listing

(a) Listing. monday.com may allow you to list your app on monday.com’s Marketplace (the “Marketplace”), subject to meeting the marketplace listing criteria, communicated to you via the product, email, or otherwise in accordance with the Terms of Service. The listing is subject to your ongoing compliance with the provisions of the agreements with monday.com in full, including, without limitation, the Terms of Service and the Developer Terms. monday.com maintains sole discretion to determine all features and operations of the Marketplace. You acknowledge that monday.com has no obligation to promote, distribute, list or offer for sale your App, or to continue to do so.
(b) Your License to monday.com. You hereby grant to monday.com or any third party vendor designated by monday.com a limited, free, worldwide, non-exclusive, and royalty-free license to (1) resell, distribute or make available your App through the Marketplace to potential end users, either directly or through our partners, with or without your App Materials (as defined below), and any excerpts made; (2) use, create excerpts and derivatives from, reformat, transmit, display and publicize the App Materials and the trade names, trademarks, service marks, logos, and domain names associated with you and your App for marketing or promotional purposes on and in connection with the Service, the Marketplace or your App; (3) use and reproduce your App and App Materials, in connection with any pre-listing or ongoing review of your App, which may include, without limitation, testing, scanning and evaluation for security and privacy purposes; (4) use your App for our own business purposes internally, within the scope for which the App’s use is reasonably intended by any end user. The licenses granted to monday.com herein shall extend beyond the term hereof, for the purposes of making the App available to end users who acquired it prior to removal, in accordance with Section ‎9 below, investigating Incidents, protecting legitimate interests of monday.com, complying with applicable law or retaining copies for legal and archival purposes. 
(c) General Terms. For avoidance of doubt, the Terms of Service and Developer Terms are included herein by reference and apply to the listing of your App, including, without limitation, the sections in the Developer Terms captioned No Warranty, Limitation of Liability, Confidentiality, Modification, Feedback, Governing Law and Jurisdiction.

Submission and Review

(a) Submitting your App for an App Review. You will submit your App and any update to the App Materials (as defined below) to monday.com together with the following information and materials: (a) App title, your full name (individually or of your employer, as applicable), an accurate App description, full contact information, support information, and any other information requested by monday.com; (b) the metadata, graphics, artwork, images, trademarks, trade names, logos and other descriptive or identifying information and materials associated with your App; (c) a video providing a short demo of your App; and (d) complete and accurate answers to our security questionnaire; ((a)-(d) along with any further submitted information and materials, collectively, “App Materials”). You are responsible for providing accurate App Materials, and to update them promptly whenever needed. We reserve the right to approve or reject any App, at any time and at our sole discretion.

(b) No Implied Endorsement by monday.com. The App review and/or approval by monday.com does not constitute an endorsement or guarantee of the App’s reliability and quality, nor does it constitute any obligation that the App won’t be deactivated, suspended or removed thereafter. In no event will you state or imply that monday.com endorses, sponsors or guarantees your App. You remain solely responsible for your App and its quality, compliance, security and support, notwithstanding monday.com’s approval, if granted; likewise, your undertakings, representations, warranties and indemnities are not diminished by such review. 

Marketplace Transactions; Payments.

For avoidance of doubt, any transaction of an end user in respect of your App is entered exclusively between you and such end user, and under your EULA and your Privacy Policy governing the App (in accordance with the Developer Terms). monday.com is not party to such transaction. You are entitled to charge a fee for your App, as determined by you. Currently, monday.com does not charge you for use of the Marketplace or sales made through it. This policy is expected to change in the future, and may change to a model of revenue share where monday.com will handle billing. In such case these Terms will be updated with the particulars at least 90 days in advance. Any such change will not apply to a billing cycle commencing before the new policy takes effect.

monday.com Brands.

You may use the monday.com marks, logos and other creative materials that were provided to you by monday.com (“monday.com Brands”) during the term hereof per the brand guidelines of monday.com, solely in connection with the display and offering of your App in the Marketplace. You may not register any domain names or brands that are similar to any monday.com Brands or use any of monday.com Brands in any manner other than as expressly approved in advance by monday.com.

End Users Support.

You shall maintain your App updated and submit these updated regularly to the Marketplace. You shall provide your end users support for your App at least by email. You shall maintain accurate contact information for support as well as the scope of your support services, that will be made available to users. At a minimum, you agree to respond within 2 business days of request from an end user or monday.com, and promptly to urgent issues referred by monday.com. You are exclusively responsible and liable for the support and maintenance of your App.

Your Representations and Warranties.

You represent, warrant and covenant that:

(a) You are of legal age and have the right, power, and authority to enter into and fully perform the undertakings herein;

(b) The name of the individual or legal entity that is identified in the App Materials (as hereinafter defined) is the correct legal name of the App developer and owner, as you hereby undertake to consistently display this name as the App owner across all communications in connection with the App, including without limitations, the Privacy Policy, EULA, Marketplace page, OAuth page, etc.;

(c) Before submitting your App to monday.com, you will have obtained the rights necessary for the exercise of all rights granted hereunder and to end users in relation to the App, and you will be solely responsible for and will pay any licensors any royalties or other liabilities related to such App and App Materials;

(d) monday.com’s exploitation of any App and App Materials as permitted hereunder will not subject it to, or cause it to violate, any Third Party Code or other third party terms or agreements of any kind.

Ownership.

monday.com retains ownership of the Marketplace, including all intellectual property rights therein and reserves all rights not expressly granted to you in this Agreement. As between you and monday.com, you retain all right, title and interest in and to the App and App Materials that you deliver to monday.com, excluding monday.com Materials and any other technology or materials used, integrated or otherwise interfaces with your App, which shall remain solely owned by monday.com.

Submissions by You are Non-Confidential; Free Operation of monday.com.

We are continually developing our offers, directly and through our partners and vendors. You understand and agree that we may develop similar functionality to your App or make competing offers, and your participation in the Marketplace will not impose any limitation on monday.com and its partners. The information you provide to monday.com is not deemed confidential, and you should not deliver information to monday.com that you wish to be protected from use or disclosure. An exception to that is your source code, if you provide it to monday.com or to the extent we retrieve it as part of review of your App (e.g. by reverse engineering).

Term and Termination.

These Terms enter into force as part of the submission of your App, and remain effective until terminated by either you or monday.com. You may terminate these Terms at any time by providing a 30-day notice of such termination to monday.com. monday.com may, at its sole discretion, terminate these Terms by providing you with thirty (30) days’ notice of such termination. If monday.com determines, in its discretion, that you have breached any of the agreements between you and monday.com or that your App may interfere with the legitimate interests of monday.com, we may, at our sole discretion, and without notice: (a) suspend your and your App’s access to the Marketplace, API, SDK or Services; (b) terminate all licenses or permissions granted hereunder; or (c) terminate any agreement with you. Upon termination, and except as required to maintain the App for existing end users during the Wind-Down Period, all licenses, rights or permissions granted hereunder will terminate. Sections 1(c) (and the terms referred to therein), 6, 7 and 8 will survive termination of these Terms as well as the Wind-Down Period.

Wind-Down Period.

All end user licenses and subscriptions to your Apps (including any related support or maintenance periods) will survive termination or expiration of this Agreement, and you must continue to make available any Apps for further access, downloads, re-downloads and re-installs by existing end users of those Apps for their duration (the “Wind-Down Period”). monday.com may reserve the right not to effectuate the Wind-Down Period in case we determine you have breached your undertakings to monday.com. You are solely responsible to inform your end users of monday.com’s right to discontinue the App, at any time, with or without notice.

Addendum 1 security and privacy 

You agree to comply with the following: 

Security:

  1. The application must use TLS 1.2 or higher to encrypt all of its traffic.
  2. HSTS must be enabled with a minimum age of at least one year.
  3. The application must authenticate and authorize all requests.
  4. The application must not collect user credentials.
  5. Your app must store API tokens securely. They should never be logged, stored in client-side code and public repositories, or made accessible to end-users.
  6. Request only the OAuth scopes needed for the documented use of the app.
  7. Do not fetch or store data not needed for the publicly documented use of the app.
  8. Tracking (and similar) cookies that will track users outside the scope of the app should require user consent.
  9. HTTPS certificates must be valid and have an expiration date of at least 1 year from app submission date.
  10. You must own the domain name that you use for your app, app’s privacy policy, support, and landing page URLs, or get the appropriate permission from the domain name owner.

Privacy:

  1. Your app never contacts any user using any information obtained from monday.com without explicit and separate consent from that user to do so.
  2. Your app collects personal data for specified, explicit, and legitimate purposes and kept for no longer than necessary for the purposes of processing.
  3. You shall always be able to demonstrate compliance with all applicable privacy regulations and laws.
  4. You shall submit a link to your privacy policy that must comply with applicable privacy laws.
  5. You shall provide a mechanism to request deletion, access, and transfer of personal data.

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