Quickly build a customer portal that fits your needs
Customize the look, organize content, and create a one-stop shop for all service needs in the organization. This is the place to open new requests and search for useful knowledge and resources.
Let end-users easily track and follow up on tickets
This is the place for requestors to track and interact with their tickets, enabling seamless follow-ups, clearer communication, and a better service experience.
Get stakeholders up to speed – fast with AI timeline summaries
Anyone involved in your pipeline can generate a summary of the last 15 items in an activity timeline to quickly get up to speed on the details of any deal.
Adapt your organizational chart to fit your layout by resizing nodes and branches. Create polished, scalable visuals that reflect your team’s structure perfectly.
Assign the right people to the right projects with AI-powered resource allocation, taking into account effort level, availability, and skills.
Company wide
New release
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January 14
Easily sort through workspace content
Add structure to your personal workspace view and effectively locate categorized content using the new alphabetical sorting feature
Company wide
New release
•
January 11
Edit multiple elements effortlessly
Make bulk changes to all elements of the same type with type-based filters. Quickly update connectors, shapes, or items in just a few clicks, streamlining your canvas editing experience.
Gather your teams’ Agile insights—Velocity and Planned vs. Unplanned charts—into a single dashboard to track cross-team trends and quickly identify which team needs support.
Surface key details after every meeting with conversational intelligence that instantly highlights takeaways and action items in the activity timeline.
The Jira Data Center integration for managing Jira tasks, issues, and bugs with monday.com has been upgraded. Now with advanced features like OAuth authorization, two-way sync, and flexible conditions for enhanced control.
Use AI to extract and organize key data from PDFs, images (JPG, PNG, and WebP), and Microsoft Office (Doc and Excel) files—converting unstructured data into categorized, actionable insights in seconds.
Workflows are now supported in workspace templates
Users can now create solutions with pre-built workflows as part of workspace templates, saving time and ensuring consistency across workspaces and teams.
Easily create, edit, and format tables directly on your canvas. Add or remove rows and columns, apply cell formatting, and drag-and-drop data or shapes.
Set templates as private, share them within your team, or generate a link for cross-account access. Streamline recurring workflows and share valuable insights effortlessly across your organization.
Importing data is smoother than ever. We'll walk you through your import step by step from mapping columns to merging duplicates so every piece of data ends up in the right spot.
The Roadmap tracker allows various stakeholders to view strategic roadmap overviews as well as quarterly plans in order to maintain full alignment across teams.
Connect your Outlook Calendar to track all physical and virtual meetings so you have a complete picture of contact interactions in Emails & activities.
With the compact view, you can see more of your team's automations without scrolling. It's easier than ever to manage automations with a brief description and the ability to reorder the list.
The CircleCI integration templates automate processes for workflow and job events. When either end with a specific status, a new item is created and populated with the relevant data.
Create reminders in the Emails & Activities timeline so you get notified at exactly the right moment to seize every opportunity and complete every task.
Enterprise accounts can quickly set up conditional status changes that users must complete before progressing. Simplify processes and maintain data integrity with ease.
Create tasks from GitHub Actions events to automate developer CI/CD processes. Track progress in real-time to enhance manager visibility and streamline development and engineering management.
Fully integrate Zoom into your Emails & activities timeline
Whether in person or virtual, track every meeting to paint a full picture and make follow up a breeze. Add full recordings and transcripts for Zoom meetings in the Emails & activity timeline.
Keep key information pinned to the top of the Emails & activities timeline so the entire team will see it. Align the entire team on any deal, account, or contact with frictionless communication.
You can now use a subitem column's empty state as a condition when triggering an automation. When a subitem is created, choose from any of the empty subitem columns on your board, to trigger an automation.
Stay updated on which marketplace integrations are being used on your boards in the Automation Center. Admins can view all account integrations in the Administration section under "Connections."
Evaluate the ratio of planned vs. unplanned tasks in your sprint to gauge your planning accuracy and identify areas for improvement, ensuring more effective future sprints.
Track your team's velocity over multiple sprints to identify trends and forecast future performance. Gain insights to optimize your workflow and enhance your team’s efficiency.
Connect your Google Calendar to track all physical and virtual meetings so you have a complete picture of contact interactions in Emails & activities.
Summarize, generate replies, translate, enrich or extract data from columns. It's up to you! With the new use AI block, you can instruct monday AI to perform a variety of functions via Automations.
Users can now add an explanation of their needs when requesting an app download from the marketplace! Admin can consider the text when reviewing the request for approval or rejection.
Set custom automations with two new triggers (Sprint started; Sprint completed) to reduce manual work adding new tasks and tracking unplanned ones, while sending updates fast.
WorkCanvas premade synced templates will automatically create a board on your monday.com account with a logical connection to your canvas. Ensuring an easy and intuitive workflow.
The dynamic text feature pulls live data from a connected item in your board. Choose from any of the columns on your board or include the current date or time and use these values in-line with your text!
Now it's easier than ever to create a table or layout in your Doc. Instead of choosing from an existing design, create your own custom table by typing "/" followed by "table" or "layout" and using your cursor to highlight the cells that you want it to contain.
Illustrate the structure of your organization with its various teams, reporting structures, and profiles of all employees, using the WorkCanvas Org Chart template.
Add a fully customizable caption to images in your Doc. You can change the alignment, write in bold or italics, and hide it from sight with the click of a button.
Seamlessly add another Doc inline with your text that will open up in a separate browser tab. Simply type "/doc", click "mention doc" and select a doc from the list to link it to your Doc.
With our latest addition to monday sales CRM for Enterprise, you can set conditions for status changes. Requiring key details before allowing a status change means that important details will never be left out of a deal again!
Get the full picture with auto-enriched company data
Automatically access best-in-class company information, like industry and employee size, on every account with data from Crunchbase so you can quickly target the right companies and inform outreach.
We've added the capability to select subitem columns when mapping out your GitHub integration recipes, allowing you to take your workflows up to the next level.
You can now filter your board according to the dates from your Creation Log and Last Updated Columns, allowing you to zoom into the exact data you need.
You can now use an automation to instantly assign a team as the owner of a new board created from a template.
Company wide
Feature upgrade
•
November 27
Improved automations and integrations usage page
Clearer and more aesthetically pleasing, admins can keep track of automation and integration usage on the new and improved usage page. In addition, admins can now view the names of private boards in the account.
Looking to further customize the data displayed on your board? You can now hide columns from your subitems to help display the most relevant information to you at all times.
We’ve expanded the capabilities of the automation activity log. Now you can see if every trigger, condition, and action in an automation recipe has succeeded or failed.
We’ve added the ability for an admin to transfer all of a user’s integrations to another user. The transferred integrations will be deactivated so that the new owner can reactivate them using their own credentials.
We've upgraded the way we notify you about certain automation actions and errors to help increase transparency and make it easier to understand how an automation performed.
In accordance with the W3C Accessibility Standards, we now offer seamless keyboard navigation as well as the option to use a screen reader within the Account and Workspace permission pages.
Do you have multiple users on your account, each with different work schedules? The Workload widget can now be customized based on the work schedule for each user!
Available on the Pro and Enterprise plans, you can now save your favorite workspaces full of boards, dashboards, workdocs, and more as a template for any team to use.
Make data driven decisions and gain form insights such as submission rate, geolocation, average submission time, and more by using the new WorkForms analytics page.
Give all the members of a team ownership of a board or doc in one click, so that all the relevant people will have permissions to make changes with ease.
We added a new battery-style widget at the top of your Kanban for easy navigation through your cards and a better understanding of what has been achieved.
As part of Emails and Activities, you can now use an integration recipe to automatically update a Date Column every time that an activity or email was captured.
Effortlessly prioritize your tasks with Priority Pro's interactive matrix. Utilize a scoring system based on Effort and Impact to enhance your decision-making.
Further customize your Kanban view by dividing the cards according to different values from your board such as the board’s groups, Status Columns, or Connect Boards Columns!
With the Mandatory Fields app, you can ensure essential data isn't missed. This app requires specific columns to be filled out before progressing, enhancing data input accuracy across multiple boards.
Use the app rating and reviews feature in the developer's section of the apps marketplace to easily understand how an app is evaluated by other users.
Company wide
Apps & integrations
•
May 23
Dashboard Hub for monday.com
With the Dashboard Hub app, teams can analyze, collaborate and share business data through customizable reporting dashboards with pre-built templates for different teams.
Oversee the boards, dashboards, docs, and workspaces which your team is subscribed to by using the new "Content" tab located within a team's main page.
We’ve enhanced the conditions and filtering options within the Jira integration so you can fully customize the items and issues that are synced to your board.
After finalizing quality improvements and adding additional features and templates, monday dev is now a fully-fledged, robust product for managing all of your software development needs.
To prevent the display of private data, admins can disable profile fields so that they will not be available for the individual user to view or edit within their account.
As part of account permissions, we added a new option to allow admins to enable or disable the ability for team members to create workdocs on the item level.
You can now copy the same column types that you have from your parent items to your subitems with the click of a button to help create more alignment in your board!
Send emails from a shared account on Emails & Activities
Using Emails & Activities, your entire team can use one shared, collaborative inbox so that you can keep conversations flowing no matter which team member is at hand.
You can now create a Doc Column template so that each time a new workdoc is added through the Doc Column it'll come ready-made with a pre-prepared outline.
We released a new column type called the monday Doc Column, which you can use to create and attach a new workdoc to your board with the click of a button.
As part monday sales CRM, you can now view all item card widgets in a large pop-up window, providing you more space to see and update your deals, contacts, accounts, and more.