Melissa Majewski from collage.com shares: managing a CS...
The customer success team has become one of the most important departments for any customer-centric company....
A monday.com report: the state of workplace automation
With Americans logging longer hours at work than their international peers, the opportunity for automation of...
How to give constructive criticism to your employees
Every leader in every organization should be providing feedback to their team — both in the form of...
8 traits of a great manager
Have you ever been in a job interview and been asked to describe your best and worst manager? You probably...
Democratic leadership in the workplace
Last quarter’s sales were through the roof and the company is looking to thank its employees for their hard...
Workplace accountability done right
If you’ve ever been part of a team project that ends up going nowhere, you’ve probably experienced a...
A new manager’s guide to conducting performance...
Anyone who’s seen the movie Office Space has likely developed an unconscious distaste for performance...
7 common leadership mistakes you’re probably making
The role of a junior or first-time manager is considered dangerous territory for those who are promoted or...
7 secrets to outsourcing successfully
So, you’ve worked out the true cost of outsourcing for your business. You’ve weighed up the pros and...
Cross-team collaboration with monday.com: create a...
There it is. Another sale closed and added to the board for the month. Great. After spending two weeks...
7 decision making tips for new managers
Congratulations on landing a new managerial role. Although your skills as an individual helped you land this...
How to become a visionary leader (even if you’re...
What do today’s brightest business leaders have in common? In short, they’re always looking forward....
The black hole image: a true testament to teamwork
If you haven’t already heard, we earthlings have finally managed to digitally capture what was once...