monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation for the first time.

We’re honored to share that monday.com has been recognized in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation for the first time.

We believe this reflects that an increasing number of sales leaders are using monday CRM to sell more, faster. They’re choosing a product that:

Spans the full revenue journey: from email marketing to post-sale fulfillment, all in one place
Offers speed and flexibility: so teams can adapt quickly without complex customizations
Delivers built-in AI capabilities: to help focus reps and give leaders forecasting clarity

monday CRM, launched less than three years ago, has gained rapid traction with revenue teams worldwide.

Built for revenue leaders, trusted by teams

Our 2025 State of Sales Tech Report indicates that 42% of sales time is lost to inefficient tools. And 81% of sales leaders are considering replacing their CRM.

Revenue teams don’t need more dashboards. They need clarity and systems that work the way they do. With monday CRM, they can adapt faster, collaborate across functions, and remove friction from daily work.

Black Mountain, a global provider of outsourced payroll, employee benefits, and HR solutions in over 165 countries, used monday CRM to build a global view across teams. They improved conversion rates by 15% and saved over 10 hours per month in admin work.

Faster onboarding, faster outcomes

Time-to-adoption matters. As a sales leader, you know: every hour a team spends learning a new system is time not spent selling.

Velv, a leading nearshore software development company based in Portugal serving organizations worldwide, rolled out monday CRM across the company in just two weeks, cutting manual work by 60% and email volume by 80%. KC Petroleum went from scattered workflows to full CRM adoption in one month, saving 25+ hours per month and realizing an 18x ROI.

Visibility that keeps everyone aligned and drives smarter decisions

Leaders need visibility they can trust without waiting for a report to be pulled.

monday CRM gives sales teams real-time access to performance data, deal progress, and forecasts — helping teams make better decisions, faster.

AI that runs the revenue engine, so your team can focus on selling

monday CRM’s AI doesn’t just analyze, it acts. From deal qualification to pipeline updates, it works behind the scenes to automate the manual tasks that slow teams down.

Sales leaders use it to move faster, stay focused, and scale without increasing headcount. And because these AI capabilities are embedded directly into monday CRM — alongside your automations and communications—it starts delivering value from day one.

Supporting the full customer journey and improving efficiency across the team

Modern sales doesn’t end at closed-won. With monday CRM, teams can build connected workflows that carry context from marketing to post-sales and support.

Ray White used monday CRM to unify their sales and service processes. They automated handoffs, reduced admin load, and improved efficiency by 70%.

Customize without friction. Align without effort.

Sales processes evolve, and monday CRM is designed to evolve with them. With no-code customization and flexible automations, teams can shape their workflows around what works today, and adjust seamlessly as needs grow.

Cenversa, an Australian-owned pet care group, used monday CRM to better connect their sales and operations teams. By eliminating data duplication and improving cross-team visibility, they were able to evolve their workflows and cut their sales cycle by 30%.

This adaptability empowers everyone across sales, RevOps, and leadership to make process changes without barriers—keeping momentum high and alignment clear.

Sales is a team sport. monday CRM makes it easier to win.

We believe every team should be able to build and tailor their revenue process without technical blockers. That’s why monday CRM democratizes CRM ownership, giving everyone from sales to RevOps the tools to evolve, align, and win together.

See how monday CRM helps you sell smarter

monday CRM helps you grow fast, hit your targets, and get more out of your tech stack, all while keeping every team aligned across the revenue journey, and turning complexity into consistent growth.

Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Guy Wood, Steve Rietberg, Wendy Butler-Mafuz, 21 July 2025 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.