Rebecca Noori,
Posts by this author
What is an IT ticketing system, and how does it benefit...
In large organizations, IT teams field hundreds, even thousands of service requests a week. Some come in...
AI for ITSM: From reactive support to predictive...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
Transform HR service management with an ITSM mindset
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
What is ITIL? The framework behind successful IT...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
What is IT asset management? How it extends the value...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
Say goodbye to chaos with AI powered service operations
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
SLA vs. SLO vs. SLI: Decode these metrics for optimal...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
Here’s why you should switch to legal workflow...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
AI in asset management: How to protect your business...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
AI inventory management: Hit higher profits with...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
How AI service management has transformed business...
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
What is AIOps? Unlock smarter, strategic IT operations
Gone are the days of sending letters, dialing fax machine numbers, or tapping telegrams to communicate with...
Get ahead of business threats with better risk...
Whether launching a new product, managing a complex portfolio, or scaling operations, risks have a way of...