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Rebecca Noori,SaaS and HR Technology content marketer

Rebecca Noori is a veteran content marketer who writes high-converting articles for SaaS and HR Technology companies like UKG, Deel, Nectar HR, and Loom. Her work has also been featured in renowned publications, including Business Insider, Business.com, Entrepreneur, and Yahoo News. With a background in IT support, technical Microsoft certifications, and a degree in English, Rebecca excels at turning complex technical topics into engaging, people-focused narratives her readers love to share.

Posts by this author

What is an IT ticketing system and how does it benefit your business

Service management

What is an IT ticketing system, and how does it benefit...

In large organizations, IT teams field hundreds, even thousands of service requests a week. Some come in...

21 min read

AI for ITSM From reactive support to predictive service

Service management

AI for ITSM: From reactive support to predictive...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

Transform HR service management with an ITSM mindset

Service management

Transform HR service management with an ITSM mindset

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

Service management

What is ITIL? The framework behind successful IT...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

What is IT asset management How it extends the value of your tech

Service management

What is IT asset management? How it extends the value...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

Say goodbye to chaos with AI powered service operations

Service management

Say goodbye to chaos with AI powered service operations

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

SLA vs SLO vs SLI Decode these metrics for optimal service performance

Service management

SLA vs. SLO vs. SLI: Decode these metrics for optimal...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

Here8217s why you should switch to legal workflow automation

Service management

Here’s why you should switch to legal workflow...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

AI in asset management How to protect your business investments

Service management

AI in asset management: How to protect your business...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

AI inventory management Hit higher profits with smarter stock control

Service management

AI inventory management: Hit higher profits with...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

How AI service management has transformed business operations in 2025

Service management

How AI service management has transformed business...

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

What is AIOps Unlock smarter strategic IT operations

Service management

What is AIOps? Unlock smarter, strategic IT operations

Successful enterprise companies are built on clear, sequential workflows that run like clockwork and deliver...

23 min read

Get ahead of business threats with better risk identification

Project management

Get ahead of business threats with better risk...

Whether launching a new product, managing a complex portfolio, or scaling operations, risks have a way of...

19 min read