Skip to main content Skip to footer

Alicia Schneider,Tech and Travel Writer

Alicia is an accomplished tech writer focused on SaaS, digital marketing, and AI. With nearly a decade of writing experience and a degree in English Literature and Creative Writing, she has a knack for turning complex jargon into engaging content that helps companies connect with audiences.

Posts by this author

Top 5 CRMs for travel agencies automate personalize and sell more
CRM and sales

Top 5 CRMs for travel agencies: automate, personalize,...

In the travel industry, it’s critical to meet your customers at the right place and at the right time. With...

17 min read

5 top CRMs for call centers to improve efficiency and customer satisfaction
CRM and sales

5 top CRMs for call centers to improve efficiency and...

Delivering fast, personalized service is at the heart of every successful call center, and the right tools...

18 min read

7 Pipedrive CRM alternatives and competitors to accelerate sales in 2025
CRM and sales

7 Pipedrive CRM alternatives and competitors to...

The CRM your company uses could be the difference between hitting your sales targets and crushing them. But...

4 min read

Drive growth with predictive sales AI 038 sales forecasting
CRM and sales

Drive growth with predictive sales AI & sales...

You don’t need a crystal ball to make predictions on sales performance, and your agents should have more to...

15 min read

The AI integration roadmap 6 steps  realworld examples
Project management

The AI integration roadmap: 6 steps + real-world...

AI integration is making already-intelligent systems even smarter. By integrating capabilities like...

12 min read

CRM and sales

Best CRM software for distributors, workflows and...

Distributors play a critical role in the e-commerce ecosystem. As key players in the supply chain, the way...

17 min read

7 Zoho CRM alternatives to try in 2025
CRM and sales

7 Zoho CRM alternatives to try in 2025

You may not realize it, but most of the emails in your inbox are HTML emails. Plain text emails, by...

 

Top 8 Freshdesk alternatives to improve service in 2025
Service management

Top 8 Freshdesk alternatives to improve service in 2025

You may not realize it, but most of the emails in your inbox are HTML emails. Plain text emails, by...

 

Top 8 Zendesk alternatives A comparison guide for 2025
Service management

Top 8 Zendesk alternatives: A comparison guide for 2025

You may not realize it, but most of the emails in your inbox are HTML emails. Plain text emails, by...

 

AI customer experience 10 ways AI is improving CX in 2025
CRM and sales

AI customer experience: 10 ways AI is improving CX in...

You may not realize it, but most of the emails in your inbox are HTML emails. Plain text emails, by...

 

Top 8 ServiceNow alternatives and competitors in 2025
Service management

Top 8 ServiceNow alternatives and competitors in 2025

You may not realize it, but most of the emails in your inbox are HTML emails. Plain text emails, by...

 

What is B2C CRM 7 best software in 2025
CRM and sales

What is B2C CRM? 7 best software in 2025

The nature of CRM software is connecting businesses to their customers, but for B2C teams, choosing the right...

15 min read

What is a B2B CRM The top 5 software for 2025
CRM and sales

What is a B2B CRM? The top 5 software for 2025

B2B sales often involve long processes and a lot of back and forth, but the feeling when your sales team...

15 min read