The top CRM for restaurants to keep customers loyal
Delight customers and keep them coming back for more by managing relationships with the easy-to-use, intuitive, and customizable monday sales CRM. Gather all customer data in one place to create a personalized customer experience that will keep patrons loyal & bring in more business.
What should you look for in a CRM software for restaurants?
The most effective CRM solutions allow you to smoothly manage any aspect of your business, track and personalize customer interactions, create seamless customer experiences, and access real-time data for more informed decision making. These features may include:
Contact Database Keep track of important customer information like birthdays, allergies, and order history
Integrations Use all your favorite tools in one platform to organize all the moving parts of your business
Views Analyze sales trends and customer habits to make informed decisions
Dashboards Instantly see all important information—such as monthly expenses—in one place
monday.com has all the top capabilities of a CRM for restaurants, plus even more.
Our fully customizable, easy-to-use platform lets you and your staff run your restaurant efficiently from one place. Here's what you can expect from our platform:
Contact database
Centralize all customer data
Consolidate all the information about each of your customers, like birthdays, order history, allergies, and more to consistently provide them with a top-notch, personalized experience.
Customizable dashboards
Gain relevant, actionable insights
Visualize all your important information in one place with real-time dashboards. See which employees are working the most shifts, how many customers on average you host per month or week, which menu items are most or least popular, and more.
Robust automations
Save valuable time
Make writing followups, reminders, and notices a thing of the past. Save time and resources with automations that can let you know when employees are off, remind you to order missing ingredients, or inform you when the restaurant is fully booked.
Intuitive interface
Customize your CRM without needing help from developers
Our drag-and-drop functionality and visual boards make it simple to create processes, record information, gather actionable data, and run your business. Ditch the idea of a complex CRM system, and customize one that's perfect for you.
Seamless integrations
Organize all your data in one place
Easily integrate the tools you already use with our platform, and consolidate all data — sales, marketing, emails, and more — in one easily-accessible location.
Frequently Asked Questions
- Why do restaurants need CRM?CRM solutions provide customer data through various sources such as online and phone reservations. This information can include name and contact information or more detailed data such as the number of visits, food and seating preferences, allergies, birthdays, and anniversaries.
- What is the best CRM system for restaurants?The best Restaurant CRM is customizable to the specific needs of restaurant owners. It should be intuitive & simple to use, with a wide range of features such as automations, integrations, and dashboards that make building and maintaining customer relationships easy. Some of the best CRM systems for restaurants include:
- monday sales CRM
- Sugar CRM
- Toast
- Sevenrooms
- Zoho CRM
- What is CRM in the restaurant industry?A Restaurant CRM system can help you manage critical customer data that allows for personalized service and marketing possible. These tailored experiences make guests want to come back time and time again.
- Do restaurants use CRM systems?Definitely! Restaurants can use a CRM solution to personalize experiences both in and out of the restaurant to build a loyal customer base.
Serve up the best service with a powerful CRM solution for your restaurant
monday.com helps over 152K customers work without limits. Create a customized CRM software and easily track, personalize, and maintain your valued relationships to ensure consistent customer satisfaction.