How do plumbers get leads?

Seasoned plumbing contractors and professionals often know that their best leads come by positive word of mouth. That being said, generating new leads or engaging with current ones is an important part of customer service — here are some suggested approaches:

  • Use a management software to plan your lead generation strategy and progress
  • Optimize your online presence via SEO or advertising efforts
  • Utilize multiple communication channels , like phone calls, email marketing, etc.
  • Create a custom plumbing CRM with monday.com

    Any plumbing company, service business, or contractor can use our templates and Work OS to help them manage core functions like invoice and payment tracking, CRM management, work orders, and resource management like never before. Keep everything centralized and automated so you can focus on business impact.
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    CRM functions

    monday.com Work OS is flexible enough to serve as a CRM and a work management software. Track customer interactions and keep track of important details such as address, date for visit, if they paid with a credit card, and feedback received on your employees. You can even log what kind of marketing efforts you make for different types of customers.
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    Automation

    Plumbing has enough manual labor as it is — reduce the amount of it in your workflows with custom automation recipes. Notify employees when they’ve been assigned to a new job or use formulas to automatically update inventory — and remind you when it’s time to order again.
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    Mobile app

    Get the perks of a field service software with our mobile app that lets your employees work on-the-go. Get access to editable boards, add important notes in the Updates, and keep your payment logs handy. The ability to use a mobile app prevents things like lost paperwork, forgotten details, or illegible handwriting.
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    Forms

    Collecting information has never been easier with monday.com forms. Embed one on your website or marketing materials for lead generation or create one for your contractors to use on the job. A few fields on a form become organized and detailed board items that you can easily sort and filter, or search via searchbar.
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    Integrations & apps

    Keep using your essential tools in sync with monday.com. Integrate with Quickbooks to track, create, and edit invoices to help keep your bookkeeping tidy and your week free of headaches. Streamline your internal operations by managing time tracking with an app called Tracket.
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    Clear reporting

    Many CRMs for plumbers can be clunky or impractical when it comes to reporting, some reports are even expressed in numerical codes. monday.com’s Dashboard View and Widgets make it easy to generate custom reports right in the platform that you can later export in a CMS or Excel file.

    Frequently asked questions

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    How do I get more customers for my plumbing?
    There are so many methods for plumbers to kickstart their marketing efforts. Here are a few:

  • Referral programs
  • Online reviews
  • Community involvement
  • Activity in online plumber forums
  • Business card distribution
  • Partnerships with other businesses
  • Contests and giveaways
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    What software is used for plumbing?
    How do you make a plumbing quote?

    Quickly set up a complete CRM for plumbers

    monday.com helps over 152K customers build dream workflows that make an impact. Create your custom CRM and easily manage new business efforts and provide top-notch service for existing clients.