E-commerce CRM for optimized sales
Integrate your favorite tools with our best-in-class CRM to attract and build relationships with your online customers.
Use our CRM for e-commerce across all functions:
Customize our CRM for online growth and success at scale
Use your favorite apps in tangent with our features to create e-commerce wins
Drive sales with powerful, multichannel engagement
Emails & Activities
Get a 360-degree view of your customers and clients
Dashboards & e-commerce reports
Monitor your performance at each step
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Online business owners love our CRM
Get personal with customer segmentation
Use custom forms to collect customer profile information, then easily sort and sift through it on your board to create targeted e-commerce approaches.
Automate tedious, manual work
Reduce repetitive tasks like sending order status updates or creating invoices (Quickbooks!) with no-code automations, and use the time for important customer behavior research and execution.
Improve customer experience
Integrate with apps like Zendesk for client ticket management to increase response times or Stripe for a seamless payment experience. Create custom email templates for personalization.
Frequently Asked Questions
- What are the best CRMs for e-commerce?monday sales CRM, Hubspot, Zoho CRM, Salesforce Commerce Cloud, and Capsule
- How important is a CRM in e-commerce?Customer relationship management is a huge part of successful e-commerce businesses. Without analysis of customer behavior and activities geared towards nurturing client relationships, a business won't have a source of consistent income.
- What are the best e-commerce CRMs for small businesses?According to the website, Fit Small Business, the 9 best CRMs for small business include Zoho CRM Plus, Bitrix24, Capsule CRM, Agile CRM, BigCommerce, Freshmarketer, Metrilo, Quickbooks, and Copper CRM. monday sales CRM is suitable for any size team or organization.