E-commerce CRM for optimized sales

Integrate your favorite tools with our best-in-class CRM to attract and build relationships with your online customers.
Use our CRM for e-commerce across all functions:

Finance & budgetting
Marketing & creative
Product development
Customer experience
Customer onboarding
Team tasks & projects

Customize our CRM for online growth and success at scale

Use your favorite apps in tangent with our features to create e-commerce wins

Outreach integrations

Drive sales with powerful, multichannel engagement

  • Mailchimp Send targeted email marketing campaigns

  • Hootsuite Streamline social media planning & publishing

  • Facebook Ads Collect your most important data, instantly
  • mobile side by side drag
    G2 2023 CRM Report Badges
    Emails & Activities

    Get a 360-degree view of your customers and clients

  • Email tracking Get notified based on opens & replies

  • Activity management Know where every online customer interaction stands

  • Gmail & Outlook Sync your email to send & log messages directly from our e-commerce CRM
  • Centralize drop
    Dashboards & e-commerce reports

    Monitor your performance at each step

  • Dashboards Track everything from sales, order quantities, and customer profiles

  • Sales forecasting Use your e-commerce CRM data to make predictions for each quarter

  • Target goals Use fun widgets to visually understanding your online store's progress to goals
  • boards

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    Online business owners love our CRM


    Get personal with customer segmentation

    Use custom forms to collect customer profile information, then easily sort and sift through it on your board to create targeted e-commerce approaches.

    Automate tedious, manual work

    Reduce repetitive tasks like sending order status updates or creating invoices (Quickbooks!) with no-code automations, and use the time for important customer behavior research and execution.

    Improve customer experience

    Integrate with apps like Zendesk for client ticket management to increase response times or Stripe for a seamless payment experience. Create custom email templates for personalization.

    Frequently Asked Questions

    • monday sales CRM, Hubspot, Zoho CRM, Salesforce Commerce Cloud, and Capsule
    • Customer relationship management is a huge part of successful e-commerce businesses. Without analysis of customer behavior and activities geared towards nurturing client relationships, a business won't have a source of consistent income.
    • According to the website, Fit Small Business, the 9 best CRMs for small business include Zoho CRM Plus, Bitrix24, Capsule CRM, Agile CRM, BigCommerce, Freshmarketer, Metrilo, Quickbooks, and Copper CRM. monday sales CRM is suitable for any size team or organization.

    A single platform for dynamic e-commerce businesses