monday sales CRM is a G2 top sales product for 2023 🎉
E-commerce CRM for optimized sales
Integrate your favorite tools with our best-in-class CRM to attract and build relationships with your online customers. Use our CRM for e-commerce across all functions:
Finance & budgetting
Marketing & creative
Operations
Product development
Customer experience
Customer onboarding
Team tasks & projects
Other
Customize our CRM for online growth and success at scale
Use your favorite apps in tangent with our features to create e-commerce wins
Outreach integrations
Drive sales with powerful, multichannel engagement
Mailchimp Send targeted email marketing campaigns
Hootsuite Streamline social media planning & publishing
Facebook Ads Collect your most important data, instantly
Emails & Activities
Get a 360-degree view of your customers and clients
Email tracking Get notified based on opens & replies
Activity management Know where every online customer interaction stands
Gmail & Outlook Sync your email to send & log messages directly from our e-commerce CRM
Dashboards & e-commerce reports
Monitor your performance at each step
Dashboards Track everything from sales, order quantities, and customer profiles
Sales forecasting Use your e-commerce CRM data to make predictions for each quarter
Target goals Use fun widgets to visually understanding your online store's progress to goals
"The platform has allowed me to grow my business process through one main hub… Client management, lead management, financial analysis…and so much more"
Zac G. | President, CEO |
"monday sales CRM has been the best choice…Allowing us to efficiently manage the relationship with hundreds of organizations through our first year"
Yair Cohen | Co-Founder & VP Product |
“We have eliminated the need to create monthly forecastingbecause data is now real-time and visualto all key stakeholders.”
Paul L. | Sales leader |
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Online business owners love our CRM
Get personal with customer segmentation
Use custom forms to collect customer profile information, then easily sort and sift through it on your board to create targeted e-commerce approaches.
Automate tedious, manual work
Reduce repetitive tasks like sending order status updates or creating invoices (Quickbooks!) with no-code automations, and use the time for important customer behavior research and execution.
Improve customer experience
Integrate with apps like Zendesk for client ticket management to increase response times or Stripe for a seamless payment experience. Create custom email templates for personalization.
Customer relationship management is a huge part of successful e-commerce businesses. Without analysis of customer behavior and activities geared towards nurturing client relationships, a business won't have a source of consistent income.
What are the best e-commerce CRMs for small businesses?
According to the website, Fit Small Business, the 9 best CRMs for small business include Zoho CRM Plus, Bitrix24, Capsule CRM, Agile CRM, BigCommerce, Freshmarketer, Metrilo, Quickbooks, and Copper CRM. monday sales CRM is suitable for any size team or organization.
A single platform for dynamic e-commerce businesses