AI Sub-processors: In-depth information
The below list of AI Sub-processors is only relevant to accounts using monday AI services and tools (see further information on monday AI)
Amazon Web Services EMEA SARL
- Type of service: Generative AI functionalities for AI features
- Data processed: Boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: The EU-U.S. DPF, SCC
- Contracting entity address: 38 Avenue John F. Kennedy, L-1855, Luxembourg
- Sub-processor’s website: https://aws.amazon.com
Google Cloud EMEA Limited
- Type of service: Generative AI functionalities for AI features
- Data processed: Boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: The EU-U.S. DPF, SCC
- Contracting entity address: 70 Sir John Rogerson’s Quay, Dublin 2, Ireland
- Sub-processor’s website: https://cloud.google.com
Microsoft Corp.
- Type of service: Azure OpenAI for generative AI functionalities for AI features
- Data processed: Boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanism: The EU-U.S. DPF, SCC
- Contracting entity address: 1 Microsoft Way. Redmond, Washington 98052, USA
- Sub-processor’s website: https://azure.microsoft.com/en-us/products/ai-services/openai-service
OpenAI, L.L.C.
- Type of service: Generative AI functionalities for AI features
- Data processed: Boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: SCC
- Contracting entity address: 3180 18th Street, San Francisco, CA 94110, USA
- Sub-processor’s website: https://openai.com
Snowflake Computing Netherlands B.V.
- Type of service: Data warehouse service for AI features
- Data processed: Input and output data that may contain boards data
- Hosting location: EU region
- Available transfer mechanisms: UK Adequacy Decision
- Contracting entity address: FOZ Building, Gustav Mahlerlaan 300-314, 1082 ME Amsterdam, Netherlands
- Sub-processor’s website: https://www.snowflake.com
LangChain Inc.
- Type of service: AI observability and evaluation capabilities, as well as agent development and deployment
- Data processed: Input and output data that may contain boards data
- Hosting location: EU region
- Available transfer mechanisms: UK Adequacy Decision
- Contracting entity address: 42 Decatur St, San Francisco, CA 94103, United States
- Sub-processor’s website: https://www.langchain.com/
AlphaAI Technologies Inc. (DBA Tavily) (Not applicable to HIPAA-enabled accounts)
- Type of service: Provides AI web-search capabilities used to retrieve up-to-date public web results in certain monday.com AI web-search features
- Data processed: Input and output data that may contain boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: SCC
- Contracting entity address: 33 W 60TH St New York, NY, 10023-7905, United States
- Sub-processor’s website: https://www.tavily.com/
Hyperdoc Inc. (Recall.ai)
- Type of service: Call recording to support AI powered meeting recording and analyses
- Data processed: Call recording and transcripts
- Hosting location: US
- Available transfer mechanisms: SCC
- Contracting entity address: 2261 Market Street #4339, San Francisco, CA 94114, United States
- Sub-processor’s website: https://www.recall.ai/
Anthropic PBC
- Type of service: Provider of Claude models, which may power our AI services and tools
- Data processed: Input and output data that may contain boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: SCC
- Contracting entity address: 2261 Market Street #4339, San Francisco, CA 94114, United States
- Sub-processor’s website: https://www.anthropic.com/
dbt Labs, Inc. (Not applicable to HIPAA-enabled accounts)
- Type of service: Provides data transformation tool for inputs and outputs generated by monday.com’s AI services and tools
- Data processed: Input and output data that may contain boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: SCC
- Contracting entity address: 915 Spring Garden St #500, Philadelphia, PA 19123, United States
- Sub-processor’s website: https://www.getdbt.com/
Exa Labs, Inc. (Not applicable to HIPAA-enabled accounts)
- Type of service: Provides AI web-search capabilities used to retrieve public web results in certain monday.com AI web-search features
- Data processed: Input and output data that may contain boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: SCC
- Contracting entity address: 430 Shotwell Street, San Francisco, CA, 94110, United States
- Sub-processor’s website: https://exa.ai/
Superpowered Labs Inc dba Vapi
- Type of service: Powers monday.com’s voice-AI features
- Data processed: Input and output data that may contain boards data
- Hosting location: Data is only processed temporarily and deleted. No persistent storage
- Available transfer mechanisms: SCC
- Contracting entity address: 60 Market St. 11th Floor, San Francisco, California 94103, United States
- Sub-processor’s website: https://vapi.ai/