Last Updated: August 04, 2022

Sub-Processors, Subsidiaries & Support

Last Updated: August 04, 2022

We may use sub-processors, subsidiaries and support service providers to provide our Service. Listed below are such entities with whom we may share customer data.

Global Data Region:

Infrastructure Sub-Processors

We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.

Sub-Processor

Type of
Service

Hosting
Region

EU & UK
Data Transfer Mechanism

Amazon Web
Services, Inc.

Cloud computing
provider

United States

SCC

Redis Labs,
Inc.

Database
platform (hosted on AWS)

United States

SCC

Google LLC

Cloud computing
provider, error monitoring (through Firebase)

United States

SCC

Cloudflare,
Inc.

Content-based firewall

United States

SCC

Instaclustr Pty Ltd.

Database platform (hosted on AWS)

European Union

SCC

 

Other Sub-Processors

We use the third parties listed below to provide specific functionalities within the Service.

Sub-Processor

Type of
Service

Hosting
Region

EU & UK
Data Transfer Mechanism

SendGrid, Inc.

Email
notification services

United States

SCC

Mailgun Technologies,
Inc.

Email
notification services

United States

SCC

FileStack, Inc.

File
upload/view services

United States

SCC

Coralogix, Inc.

Log aggregation
and correlation

European Union

UK Adequacy
Decision

Cloudinary Ltd

(not applicable
to HIPAA accounts)
.

File preview
services

United States

SCC

Perception Point Ltd.

Advanced threat protection

United States

SCC

Sentry.io

Error
monitoring

United States

SCC

 

Content Delivery Networks (CDN)

We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs
are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.

Sub-Processor

Type of
Service

Hosting
Region

EU & UK
Data Transfer Mechanism

Amazon Web
Services, Inc.

Content
Delivery Network

United States

SCC

 

Subsidiaries & Support

Following are our subsidiaries and third-party customer support service provider. Third-party customer support service providers will only serve as a sub-processor in cases where access to customer data is required to handle your support query.

Subsidiary /
Support Service Provider

Location

EU & UK
Data Transfer Mechanism

monday.com,
Inc.

United States

SCC

monday.com, Pty
Ltd.

Australia

SCC

monday.com UK
2020 Ltd.

United Kingdom

EU Adequacy
Decision

monday.com
Ltda.

Brasil

SCC

monday.com sp.
z o.o.

Poland

monday.com Pte.
Ltd.

Singapore

SCC

monday.com K.K.

Japan

EU & UK
Adequacy Decision

Transactel
International Services Limited d/b/a TELUS International

Guatemala

SCC

 

EU Data Region:

Infrastructure Sub-Processors

We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.

Sub-Processor

Type of
Service

Hosting
Region

UK Data
Transfer Mechanism

Amazon Web Services,
Inc.

Cloud computing
provider

European Union

UK Adequacy
Decision

Redis Labs,
Inc.

Database
platform (hosted on AWS)

European Union

UK Adequacy
Decision

Cloudflare,
Inc.

Content-based
firewall

European Union

UK Adequacy
Decision

Instacluster Pty Ltd.

Database
platform (hosted on AWS)

United States

UK Adequacy
Decision

 

Other Sub-Processors

We use the third parties listed below to provide specific functionalities within the Service.

Sub-Processor

Type of
Service

Hosting
Region

EU & UK
Data Transfer Mechanism

SendGrid,
Inc.
(not applicable
to EU Enterprise accounts)

Email
notification services

United
States

 

SCC

Mailgun
Technologies, Inc.

Email
notification services

European
Union

UK
Adequacy Decision

FileStack,
Inc.

(not
applicable to EU Enterprise accounts)

File
upload/view services

United
States

 

 

SCC

Coralogix, Inc.

Log aggregation
and correlation

European Union

UK Adequacy
Decision

Cloudinary
Ltd.   

File preview
services

European Union

SCC

Perception Point Ltd.

Advanced threat protection

European Union

UK Adequacy Decision

 

Content Delivery Networks
(CDN)

We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.

Sub-Processor

Type of
Service

Hosting
Region

EU & UK
Data Transfer Mechanism

Amazon Web
Services, Inc.

Content
Delivery Network

United States

SCC

 

monday.com Entities &
Support

Following are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide the Service. Third-party customer support service providers will only serve as a sub-processor in cases where access to customer data is required to handle your support query.

monday.com
Entity / Support Service Provider

Location

EU & UK
Data Transfer Mechanism

monday.com Ltd.

Israel

EU & UK
Adequacy Decision

monday.com,
Inc.

United States

SCC

monday.com, Pty
Ltd.

Australia

SCC

monday.com UK 2020
Ltd.

United Kingdom

EU Adequacy
Decision

monday.com
Ltda.

Brasil

SCC

monday.com sp.
z o.o.

Poland

monday.com Pte.
Ltd.

Singapore

SCC

monday.com K.K

Japan

EU & UK
Adequacy Decision

Transactel International
Services Limited d/b/a TELUS International

Guatemala

SCC

 

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