Last Updated: June 09, 2022

Sub-Processors, Subsidiaries & Support

Last Updated: June 09, 2022

We may use sub-processors, subsidiaries and support service providers to provide our Service. Listed below are such entities with whom we may share customer data.

Global Data Region:

Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.

Sub-Processor Type of ServiceHosting RegionEU & UK Data Transfer Mechanism
Amazon Web Services, Inc.Cloud computing providerUnited StatesSCC
Redis Labs, Inc.Database platform (hosted on AWS)United StatesSCC
Google LLCCloud computing provider, error monitoring (through Firebase)United StatesSCC
Cloudflare, Inc.Content-based firewallUnited StatesSCC
Instaclustr Pty Ltd.Database platform (hosted on AWS)United StatesSCC

Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.

Sub-Processor Type of ServiceHosting RegionEU & UK Data Transfer Mechanism
SendGrid, Inc.Email notification servicesUnited StatesSCC
Mailgun Technologies, Inc.Email notification servicesUnited StatesSCC
FileStack, Inc.File upload/view servicesUnited StatesSCC
Coralogix, Inc.Log aggregation and correlationEuropean UnionUK Adequacy Decision
Cloudinary Ltd.
(Not applicable to HIPAA accounts)    
File preview services United States SCC
Perception Point Ltd. Advanced threat protection United States SCC
Sentry.io Error monitoring United States SCC

Content Delivery Networks (CDN)
We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.

CDN 
Amazon Web Services, Inc.

Subsidiaries & Support

Below are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party customer support service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query. 

Subsidiary / Support Service ProviderLocationEU & UK Data Transfer Mechanism
monday.com, Inc.United StatesSCC
monday.com, Pty Ltd.AustraliaSCC
monday.com UK 2020 Ltd.United KingdomEU Adequacy Decision
monday.com Ltda.BrasilSCC
monday.com sp. z o.o.Poland
monday.com Pte. Ltd. SingaporeSCC
monday.com K.K. JapanEU & UK Adequacy Decision
Transactel International Services Limited d/b/a TELUS InternationalGuatemala SCC

EU Data Region:

Infrastructure Sub-Processors

We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.

Sub-Processor Type of ServiceHosting RegionUK Data Transfer Mechanism
Amazon Web Services, Inc.Cloud computing providerEuropean UnionUK Adequacy Decision
Redis Labs, Inc.Database platform (hosted on AWS)European UnionUK Adequacy Decision
Cloudflare, Inc.Content-based firewallEuropean UnionUK Adequacy Decision
Instaclustr Pty Ltd. Database platform (hosted on AWS)European UnionUK Adequacy Decision

Other Sub-Processors

We use the third parties listed below to provide specific functionalities within the Service.

Sub-Processor Type of ServiceHosting RegionUK Data Transfer Mechanism
Mailgun Technologies, Inc.Email notification servicesEuropean UnionUK Adequacy Decision
Coralogix, Inc.Log aggregation and correlationEuropean UnionUK Adequacy Decision
Cloudinary Ltd.    File preview servicesEuropean UnionSCC
Perception Point Ltd. Advanced threat protection European Union UK Adequacy Decision

Content Delivery Networks (CDN)
We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.

CDN 
Amazon Web Services, Inc.

monday.com Subsidiaries & Support

Below are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party customer support service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query. 

monday.com Subsidiary / Support Service ProviderLocationEU & UK Data Transfer Mechanism
monday.com Ltd.IsraelEU & UK Adequacy Decision
monday.com, Inc.United StatesSCC
monday.com, Pty Ltd.AustraliaSCC
monday.com UK 2020 Ltd.United KingdomEU Adequacy Decision
monday.com Ltda.BrasilSCC
monday.com sp. z o.o. Poland
monday.com Pte. Ltd. SingaporeSCC
monday.com K.K.JapanEU & UK Adequacy Decision
Transactel International Services Limited d/b/a TELUS InternationalGuatemala SCC

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Last Updated: June 9, 2022

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