Privacy
Sub-Processors, Subsidiaries & Support
We may use sub-processors, subsidiaries and support & service providers to provide our Service. Listed below are such entities with whom we may share customer data.
US & APAC Global Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
|
Sub-Processor |
Type of Service |
Hosting Region* |
EU & UK Data Transfer Mechanism |
|
Amazon Web Services, Inc. |
Cloud computing provider |
United States |
SCC |
|
Redis Labs, Inc. |
Database platform (hosted on AWS) |
United States or Australia |
SCC |
|
Google LLC |
Cloud computing provider, error monitoring (through Firebase) |
United States |
SCC |
|
Cloudflare, Inc. |
Content-based firewall |
United States |
SCC |
|
Instaclustr Pty Ltd. |
Database platform (hosted on AWS) |
United States |
SCC |
|
Confluent, Inc. |
Data streaming platform |
United States |
|
* The hosting region for the respective Sub-Processor depends on your account data region which can be viewed in the admin section.
Note: The APAC Data Region (with the Hosting Region in Australia) is only applicable to new accounts that were created on or after May 7, 2023, and a limited set of accounts that were included as part of the beta testing for the roll-out of the APAC Data Region.
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
|
Sub-Processor |
Type of Service |
Hosting Region |
EU & UK Data Transfer Mechanism |
|
SendGrid, Inc. |
Email notification services |
United States |
SCC |
|
Mailgun Technologies, Inc. |
Email notification services |
United States |
SCC |
|
FileStack, Inc. |
File upload/view services |
United States |
SCC |
|
Coralogix, Inc. |
Log aggregation and correlation |
European Union |
UK Adequacy Decision |
|
Cloudinary Ltd. (not applicable to HIPAA accounts) |
File preview services |
United States |
SCC |
|
Perception Point Ltd. |
Advanced threat protection |
United States |
SCC |
|
Sentry.io |
Error monitoring |
United States |
SCC |
|
Datadog, Inc. |
Logs and application monitoring |
European Union |
UK Adequacy Decision |
Subsidiaries and Support & Services Providers
Following are subsidiaries of monday.com Ltd. and its third-party customer support & service providers. Third-party customer support & service providers will only serve as a sub-processor in cases where access to customer data is required for customers’ requests for the provision of support and services.
|
Subsidiary and Support & Services Providers |
Location |
EU & UK Data Transfer Mechanism |
|
monday.com, Inc. |
United States |
SCC |
|
monday.com, Pty Ltd. |
Australia |
SCC |
|
monday.com UK 2020 Ltd. |
United Kingdom |
EU Adequacy Decision |
|
monday.com Ltda. |
Brasil |
SCC |
|
monday.com sp. z o.o. |
Poland |
– |
|
monday.com Pte. Ltd. |
Singapore |
SCC |
|
monday.com K.K. |
Japan |
EU & UK Adequacy Decision |
|
Transactel International Services Limited d/b/a TELUS International |
Guatemala |
SCC |
EU Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
|
Sub-Processor |
Type of Service |
Hosting Region |
UK Data Transfer Mechanism |
|
Amazon Web Services, Inc. |
Cloud computing provider |
European Union |
UK Adequacy Decision |
|
Redis Labs, Inc. |
Database platform (hosted on AWS) |
European Union |
UK Adequacy Decision |
|
Cloudflare, Inc. |
Content-based firewall |
European Union |
UK Adequacy Decision
|
|
Instacluster Pty Ltd. |
Database platform (hosted on AWS) |
European Union |
UK Adequacy Decision |
|
Confluent, Inc. |
Data streaming platform |
European Union |
UK Adequacy Decision |
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
|
Sub-Processor |
Type of Service |
Hosting Region |
EU & UK Data Transfer Mechanism |
|
Mailgun Technologies, Inc. |
Email notification services |
European Union |
UK Adequacy Decision |
|
Coralogix, Inc. |
Log aggregation and correlation |
European Union |
UK Adequacy Decision |
|
Cloudinary Ltd. |
File preview services |
European Union |
UK Adequacy Decision
|
|
Perception Point Ltd. |
Advanced threat protection |
European Union |
UK Adequacy Decision |
|
Datadog, Inc |
Logs and error monitoring |
European Union |
|
|
SendGrid, Inc. |
Email notification services |
United States |
SCC |
|
FileStack, Inc. (not applicable to EU Enterprise accounts) |
File upload/view services |
United States |
SCC |
Subsidiaries and Support & Services Providers
Following are subsidiaries of monday.com Ltd. and its third-party customer support & service providers. Third-party customer support & service providers will only serve as a sub-processor in cases where access to customer data is required for customers’ requests for the provision of support and services.
|
Subsidiaries and Support & Service Providers |
Location |
EU & UK Data Transfer Mechanism
|
|
monday.com, Inc. |
United States |
SCC |
|
monday.com, Pty Ltd. |
Australia |
SCC |
|
monday.com UK 2020 Ltd. |
United Kingdom |
EU Adequacy Decision |
|
monday.com Ltda. |
Brasil |
SCC |
|
monday.com sp. z o.o. |
Poland |
– |
|
monday.com Pte. Ltd. |
Singapore |
SCC |
|
monday.com K.K |
Japan |
EU & UK Adequacy Decision |
|
Transactel International Services Limited d/b/a TELUS International |
Guatemala |
SCC |
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Last Updated: May 9, 2023