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Sub-Processors, Subsidiaries & Support
Sub-Processors, Subsidiaries and Support & Service Providers
We may use sub-processors, subsidiaries and support & service providers to provide our Service. Listed below are such entities with whom we may share customer data.
Global Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
Sub-Processor |
Type of Service |
Hosting Region |
EU & UK Data Transfer Mechanism |
Amazon Web Services, Inc. |
Cloud computing provider |
United States |
SCC |
Redis Labs, Inc. |
Database platform (hosted on AWS) |
United States |
SCC |
Google LLC |
Cloud computing provider, error monitoring (through Firebase) |
United States |
SCC |
Cloudflare, Inc. |
Content-based firewall |
United States |
SCC |
Instaclustr Pty Ltd. |
Database platform (hosted on AWS) |
United States |
SCC |
Confluent, Inc. |
Data streaming platform |
United States |
|
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
Sub-Processor |
Type of Service |
Hosting Region |
EU & UK Data Transfer Mechanism |
SendGrid, Inc. |
Email notification services |
United States |
SCC |
Mailgun Technologies, Inc. |
Email notification services |
United States |
SCC |
FileStack, Inc. |
File upload/view services |
United States |
SCC |
Coralogix, Inc. |
Log aggregation and correlation |
European Union |
UK Adequacy Decision |
Cloudinary Ltd. (not applicable to HIPAA accounts) |
File preview services |
United States |
SCC |
Perception Point Ltd. |
Advanced threat protection |
United States |
SCC |
Sentry.io |
Error monitoring |
United States |
SCC |
Datadog, Inc. |
Logs and application monitoring |
European Union |
UK Adequacy Decision |
Content Delivery Networks (CDN)
We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.
Sub-Processor |
Type of Service |
Hosting Region |
EU & UK Data Transfer Mechanism |
Amazon Web Services, Inc. |
Content Delivery Network |
United States |
SCC |
Subsidiaries and Support & Services Providers
Following are subsidiaries of monday.com Ltd. and its third-party customer support & service providers. Third-party customer support & service providers will only serve as a sub-processor in cases where access to customer data is required for customers’ requests for the provision of support and services.
Subsidiary and Support & Services Providers |
Location |
EU & UK Data Transfer Mechanism |
monday.com, Inc. |
United States |
SCC |
monday.com, Pty Ltd. |
Australia |
SCC |
monday.com UK 2020 Ltd. |
United Kingdom |
EU Adequacy Decision |
monday.com Ltda. |
Brasil |
SCC |
monday.com sp. z o.o. |
Poland |
– |
monday.com Pte. Ltd. |
Singapore |
SCC |
monday.com K.K. |
Japan |
EU & UK Adequacy Decision |
Transactel International Services Limited d/b/a TELUS International |
Guatemala |
SCC |
EU Data Region:
Infrastructure Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
Sub-Processor |
Type of Service |
Hosting Region |
UK Data Transfer Mechanism |
Amazon Web Services, Inc. |
Cloud computing provider |
European Union |
UK Adequacy Decision |
Redis Labs, Inc. |
Database platform (hosted on AWS) |
European Union |
UK Adequacy Decision |
Cloudflare, Inc. |
Content-based firewall |
European Union |
UK Adequacy Decision
|
Instacluster Pty Ltd. |
Database platform (hosted on AWS) |
European Union |
UK Adequacy Decision |
Confluent, Inc. |
Data streaming platform |
European Union |
UK Adequacy Decision |
Other Sub-Processors
We use the third parties listed below to provide specific functionalities within the Service.
Sub-Processor |
Type of Service |
Hosting Region |
EU & UK Data Transfer Mechanism |
Mailgun Technologies, Inc. |
Email notification services |
European Union |
UK Adequacy Decision |
Coralogix, Inc. |
Log aggregation and correlation |
European Union |
UK Adequacy Decision |
Cloudinary Ltd. |
File preview services |
European Union |
UK Adequacy Decision
|
Perception Point Ltd. |
Advanced threat protection |
European Union |
UK Adequacy Decision |
Datadog, Inc |
Logs and error monitoring |
European Union |
|
SendGrid, Inc. |
Email notification services |
United States |
SCC |
FileStack, Inc. (not applicable to EU Enterprise accounts) |
File upload/view services |
United States |
SCC |
Content Delivery Networks (CDN)
We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.
Sub-Processor |
Type of Service |
Hosting Region |
EU & UK Data Transfer Mechanism |
Amazon Web Services, Inc. |
Content Delivery Network |
United States |
SCC |
Subsidiaries and Support & Services Providers
Following are subsidiaries of monday.com Ltd. and its third-party customer support & service providers. Third-party customer support & service providers will only serve as a sub-processor in cases where access to customer data is required for customers’ requests for the provision of support and services.
Subsidiaries and Support & Service Providers |
Location |
EU & UK Data Transfer Mechanism
|
monday.com, Inc. |
United States |
SCC |
monday.com, Pty Ltd. |
Australia |
SCC |
monday.com UK 2020 Ltd. |
United Kingdom |
EU Adequacy Decision |
monday.com Ltda. |
Brasil |
SCC |
monday.com sp. z o.o. |
Poland |
– |
monday.com Pte. Ltd. |
Singapore |
SCC |
monday.com K.K |
Japan |
EU & UK Adequacy Decision |
Transactel International Services Limited d/b/a TELUS International |
Guatemala |
SCC |
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Last Updated: September 1, 2022