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Sean O'Connor,Content specialist and digital workflows writer

Sean is a vastly experienced content specialist with more than 15 years of expertise in shaping strategies that improve productivity and collaboration. He writes about digital workflows, project management, and the tools that make modern teams thrive. Sean’s passion lies in creating engaging content that helps businesses unlock new levels of efficiency and growth.

Posts by this author

Project management

Project management professional: what PMPs actually do in 2026 (role, certification, salary, and...

In leadership meetings, the term “project management professional” is often used with confidence, but not...

15 min read

CRM and sales

What is a lead source? Types, examples & tracking for sales teams

Your sales team closes deals every month. But something’s off — you can’t pinpoint where your...

29 min read

Project management

Project management for manufacturing: 5 stages from shop floor to delivery

Engineering teams may complete a strong product design, yet production timelines continue to shift. Quality...

17 min read

Project management

Project analyst: what they do and how to become one (2026) | skills, salary, career path

Quarterly project reports reveal a concerning pattern: several major initiatives are behind schedule, budgets...

19 min read

Project management

The complete project management glossary (45+ terms) for 2026

In a typical project meeting, marketing teams mention “deliverables,” engineers talk about “sprint...

19 min read

Project management

Risk analysis: how to, types, limitations, and examples (2026)

Risk analysis sits at the center of effective decision-making, especially as organizations manage...

15 min read

Project management

Risk breakdown structure: what it is, how to build one, and modern best practices (2026)

Projects rarely fail because of a single, obvious mistake. More often, disruption comes from overlooked...

17 min read

Product development life cycle

Software development plan: the complete guide for 2026

In software development, speed is essential, but it’s worthless without direction. Teams that rush to...

18 min read

Service management

50 help desk statistics that prove the power of smart service management

Your service desk is no longer just a cost center for fixing problems. It is a strategic engine that drives...

17 min read

Service management

What is digital employee experience strategy? the 2026 implementation guide

Employees once accepted that workplace technology would be slow and disconnected. Submitting a request often...

20 min read

CRM and sales

Request for proposal template: build winning RFPs faster in 2026

Your procurement team just sent out an RFP for a critical vendor selection. Three weeks later, you’re...

18 min read

CRM and sales

How to create a strategic sales plan (2026): templates, examples & step-by-step guide

Your sales team hit 87% of quota last quarter. Not terrible, but not great either. The real kicker? You have...

22 min read

CRM and sales

What are hot leads? 6 signs your prospect is ready to buy (2025 guide)

Your sales team just spent 20 minutes on a call with a prospect who asked detailed questions about...

20 min read