Danielle Tawfik,
Posts by this author
What is service management? And why should you invest...
Providing quality service that makes customers happy doesn’t happen randomly. It’s due to a...
A guide to Agile testing: Why it’s important &...
In the growing field of software development, developers face the difficult task of creating clean code that...
Zoho CRM vs. HubSpot: Features, Pricing, User Reviews,...
Zoho CRM and HubSpot are two household names in the CRM world. And while they’re both solid CRM options,...
5 top Trello alternatives: comparison of features,...
Trello is a popular work management tool on the market — renowned by all sorts of teams for its intuitive,...
9 key Agile metrics to track your team’s success
Agile teams operate under the goal of enhancing productivity, efficiency, and speed by working in incremental...
A conversation with LinkedIn on how to attract and...
The modern-day work environment is evolving at lightning speed. But something that has maintained its...
CRM Glossary: all the CRM And sales terms you need to...
In order to best utilize your customer relationship management (CRM) software, there are a handful of terms...
How to create email sequences that deliver results:...
Use these automated email sequences to nurture, engage, and convert leads into paying customers
The 5 top questions from monday.com’s Reddit AMA
See the most upvoted question from our live Ask Me Anything session on Reddit.
The ultimate project management glossary of leading...
Consider this glossary your ultimate resource for defining all project management terms.
Social CRM: Why your CRM needs social media...
A social media CRM compiles all customer interactions into one organized place.
ERP vs CRM: Breaking Down the Differences Between These...
ERPs and CRMs are two types of systems businesses rely on to streamline operations and enhance customer...