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Danielle Tawfik,Freelance content writer & journalist
Originally from New York, Danielle is a writer and storyteller. When she’s not busy writing, you can find her playing with her 100-pound rescue dog or catching a spontaneous flight to explore a new country.
Posts by this author
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What is service management? And why should you invest...
Providing quality service that makes customers happy doesn’t happen randomly. It’s due to a...
12 min read
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A guide to Agile testing: Why it’s important &...
In the growing field of software development, developers face the difficult task of creating clean code that...
17 min read
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Zoho CRM vs. HubSpot: features, pricing, user reviews,...
Zoho CRM and HubSpot are two household names in the CRM world. And while they’re both solid CRM options,...
14 min read
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5 top Trello alternatives: comparison of features,...
Trello is a popular work management tool on the market — renowned by all sorts of teams for its intuitive,...
18 min read
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9 key Agile metrics to track your team’s success
Agile teams operate under the goal of enhancing productivity, efficiency, and speed by working in incremental...
10 min read
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A conversation with LinkedIn on how to attract and...
The modern-day work environment is evolving at lightning speed. But something that has maintained its...
7 min read
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CRM Glossary: all the CRM And sales terms you need to...
In order to best utilize your customer relationship management (CRM) software, there are a handful of terms...
10 min read
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How to create email sequences that deliver results:...
Use these automated email sequences to nurture, engage, and convert leads into paying customers
 
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The 5 top questions from monday.com’s Reddit AMA
See the most upvoted question from our live Ask Me Anything session on Reddit.
7 min read
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The ultimate project management glossary of leading...
Consider this glossary your ultimate resource for defining all project management terms.
 
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Social CRM: Why your CRM needs social media...
A social media CRM compiles all customer interactions into one organized place.
 
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ERP vs CRM: Breaking Down the Differences Between These...
ERPs and CRMs are two types of systems businesses rely on to streamline operations and enhance customer...