Medical Device CRM

Solution by

End-to-end medical device workflows, streamlining patient access, improving device tracing, and ensuring regulatory compliance.

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Use case: CRMProject managementSales
Industry: Healthcare
Region: North America

CopperHill offers an end-to-end Medical Device Management solution built on the monday CRM platform. It is designed to bridge the gap between referrals, patients, and devices by eliminating data silos and creating a unified B2B2C workflow.

The system streamlines critical healthcare operations, including patient access, prior authorizations, and support case resolution. For manufacturers, it ensures compliance through robust device tracing and integration with ERP and Quality Management Systems (QMS) to handle adverse event reporting.

By leveraging pre-built connectors across EHR, ERP, QMS, LIMS, and other systems, CopperHill reduces implementation timelines. Ultimately, the solution provides medical device companies with the transparency needed to improve sales forecasting while maintaining strict regulatory adherence.

Key features

Referral Data Transparency
Device Tracing an ERP Integration
Support and Case Resolution
Adverse Event Process Support and QMS Integration
Patient Access and Prior Authorizations

Services

monday.com CRM, Work Management, Service, Dev implementations
Fully-managed, HIPAA compliant integrations with third party systems
Data Migration from third party systems or files into monday.com
Data Management, Storage, and Governance Strategy
Technology Assessments and Consulting

About the partner

CopperHill is a Healthcare and Life Sciences technology consulting firm specializing in client-focused, cloud-based solutions. We bring digital transformation to our customers using the best technologies in the world, and solve for problems around integration, software implementations, data management, and analytics.

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